VP Operations

Job Summary
The VP – Operations is responsible for overseeing, optimizing, and scaling the organization’s day-to-day operations. This role drives operational excellence, process efficiency, profitability, and cross-functional alignment across departments. The VP ensures smooth execution of business strategies, manages resources effectively, and delivers measurable outcomes aligned with organizational goals.

Key Responsibilities

1. Strategic Leadership

• Develop and implement operational strategies aligned with business objectives.
• Collaborate with the executive team to define long-term goals, KPIs, and growth plans.
• Drive operational excellence through continuous process improvement and innovation.

2. Operations Management

• Oversee end-to-end business operations across departments including production, logistics, supply chain, procurement, and service delivery.
• Establish performance metrics and ensure accountability for all operational functions.
• Optimize workflows, cost structures, and productivity to improve margins and customer satisfaction.

3. Process & Systems Optimization

• Identify bottlenecks and implement automation or digital solutions for efficiency.
• Ensure SOPs, compliance standards, and best practices are consistently followed.
• Champion data-driven decision-making and performance tracking systems.

4. Team Leadership & Development

• Lead, mentor, and build high-performing operational teams.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Manage staffing plans, training initiatives, and performance evaluations.

5. Financial & Resource Management

• Develop and manage operational budgets and forecasts.
• Ensure cost-effective resource allocation without compromising quality.
• Support the finance team in achieving profitability targets.

6. Risk & Compliance

• Ensure adherence to regulatory, safety, and quality standards.
• Implement risk mitigation strategies for business continuity.
• Monitor and ensure operational compliance across all functions.

7. Cross-Functional Coordination

• Work closely with Sales, Marketing, HR, Finance, and Technology teams for seamless integration.
• Support new initiatives, projects, and expansion plans with operational readiness.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Operations Management, or related field (MBA preferred).
• 10+ years of progressive experience in operations, with at least 5+ years in a senior leadership role.
• Proven track record of scaling operations and improving organizational efficiency.
• Experience in [industry type – e.g., manufacturing, services, events, tech, retail, etc.] is preferred.

Job Type: Full-time

Pay: ₹50,000.00 - ₹80,000.00 per month

Benefits:

• Internet reimbursement

Work Location: In person