Overview
Join our vibrant hospitality team as a Waiter, where your enthusiasm and dedication will create memorable dining experiences for our guests. In this dynamic role, you will serve food and beverages with precision and warmth, ensuring every guest feels valued and satisfied. Your energy and attention to detail will help foster a lively, welcoming atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your skills in food service, customer relations, and hospitality operations within a fast-paced environment.
Responsibilities
- Greet guests warmly upon arrival and guide them to their tables with a friendly demeanor.
- Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with kitchen staff.
- Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness.
- Upsell menu items to enhance guest experience and increase sales opportunities through effective suggestive selling techniques.
- Manage guest inquiries, resolve issues promptly, and ensure overall guest satisfaction through attentive service and personalized attention.
- Handle cash transactions accurately using POS systems, process payments, and provide correct change or receipts.
- Maintain cleanliness of dining areas, reset tables quickly, and assist with bussing to uphold sanitation standards and a tidy environment.
Experience
- Previous experience in food service or restaurant environments is highly preferred, especially in fine dining or nightclub settings.
- Familiarity with POS systems such as Aloha POS, Micros POS, or OpenTable enhances efficiency in order processing and sales tracking.
- Strong customer service skills with the ability to build rapport and handle guest relations professionally.
- Knowledge of food safety protocols, sanitation practices, and proper food handling procedures is essential.
- Experience in serving or host/hostess roles provides a solid foundation for delivering exceptional guest experiences.
- Basic math skills for cash handling, billing accuracy, and inventory management are necessary.
- Ability to multitask effectively while managing time during busy hours ensures smooth restaurant operations. Join us in creating an energetic atmosphere where exceptional service meets culinary excellence! We’re committed to supporting your growth in the hospitality industry by providing a positive work environment that values your contributions every step of the way.
Pay: $5.50 per hour
Work Location: In person