Waiters/Waitresses

Overview
Join our dynamic hospitality team as a Waitress/Waiter and become the heart of our guest experience! In this lively role, you will serve food and beverages with enthusiasm, ensuring every guest feels welcomed and valued. Your energy and attention to detail will help create memorable dining moments, whether in a bustling restaurant, an elegant fine dining setting, or a vibrant nightclub environment. This position offers an exciting opportunity to showcase your customer service skills, culinary knowledge, and passion for hospitality while working in a fast-paced, rewarding atmosphere.

Responsibilities

• Greet guests warmly and provide attentive, friendly service throughout their dining experience
• Take accurate orders using POS systems such as Aloha POS or Micros POS, ensuring all special requests are noted and fulfilled
• Serve food and beverages efficiently while maintaining high standards of food safety and sanitation
• Upsell menu items to enhance guest satisfaction and increase sales opportunities
• Manage tables effectively by bussing, resetting, and ensuring cleanliness for the next guests
• Handle cash transactions accurately through cashiering procedures and basic math calculations
• Collaborate with kitchen staff to ensure timely food preparation and delivery, supporting food handling and sanitation protocols
• Use reservation management tools like OpenTable to coordinate seating arrangements and optimize guest flow
• Maintain excellent guest relations by addressing questions, resolving concerns promptly, and providing exceptional customer service
• Support host/hostess duties when needed by managing guest arrivals and seating arrangements in a professional manner

Experience

• Previous restaurant or food service experience is highly preferred, especially in fine dining or nightclub settings
• Familiarity with POS systems such as Aloha POS or Micros POS is advantageous
• Demonstrated ability to manage time effectively in a fast-paced environment while multitasking seamlessly
• Experience in upselling menu items to maximize sales and enhance guest experiences
• Knowledge of food safety standards, sanitation practices, and proper food handling procedures
• Strong guest relations skills with a focus on delivering memorable hospitality experiences
• Basic math skills for cash handling and transaction processing
• Prior host/hostess or serving experience is a plus but not required; enthusiasm for hospitality is essential

Embark on a vibrant career where your passion for service makes every guest feel special! We’re committed to fostering an inclusive environment that values your skills, encourages growth, and celebrates your contributions. Join us today to be part of an energetic team dedicated to creating exceptional dining experiences!

Pay: $19.18 per hour

Language:

• Cantonese (Preferred)

Work Location: In person