Waiter/Waitress

Key Responsibilities:

• Greet guests warmly and present menus, providing detailed food and beverage information.
• Take accurate orders and confirm details for guest satisfaction.
• Relay orders to the kitchen and ensure timely service of food and drinks.
• Check on guests throughout their meal to address any needs or concerns.
• Promote and upsell menu items and process payments accurately.
• Maintain a clean and organized dining area and service stations.
• Collaborate with kitchen staff and other servers for smooth operations.
• Follow health and safety regulations and adhere to company policies.

Key Performance Indicators:

• Customer Satisfaction
• Sales Performance
• Order Accuracy

Qualifications:

• High school diploma or equivalent.
• 1-2 years of experience in the restaurant industry.

Skills:

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Basic math skills for handling transactions.

Job Type: Full-time

Education:

• High school or equivalent (Preferred)