Front Office Assistant and Warehouse Support

Position Summary:

Key Responsibilities

Front Office (Primary):

• Greet and assist customers, visitors, and vendors in person and over the phone.

• Answer and route incoming calls, emails, and messages promptly and professionally.

• Process quotes, orders, and invoices accurately in the company system.

• Coordinate with sales and logistics teams to ensure smooth order flow and customer satisfaction.

• Maintain organized filing systems, office supplies, and daily administrative tasks.

• Assist management with reports, scheduling, and general administrative support.

• Handle shipping paperwork, customer pickups, and order status updates

• Provide occasional help in packaging, labeling, or organizing orders.

• Assist with basic material handling or moving light products as needed.

• Communicate with warehouse staff to ensure accurate order fulfillment.

• Support inventory checks or cycle counts when requested.

• Operate a forklift to help load and unload trucks (training provided if needed)
• Support the team with general warehouse organization and upkeep.

Qualifications

• Previous experience in office administration or customer service required.

• Strong communication and organizational skills.

• Proficient with Microsoft Office and comfortable learning internal systems.

• Ability to multitask in a fast-paced environment while maintaining attention to detail.

• Team-oriented attitude with flexibility to assist in warehouse operations when needed.

• Must be able to occasionally lift up to 40 - 50 lbs.

Work Environment & Physical Demands

• Primarily an office setting with routine interaction with warehouse operations.

• Occasional exposure to warehouse conditions such as moderate noise or temperature changes.

• May require brief periods of standing, bending, or lifting.

  
  

Schedule & Compensation

• Full-time, Monday–Friday. 7 am - 4pm

• Competitive hourly pay based on experience.

• Benefits include medical, dental, vision, PTO, 401(k), more

Reports To:

Facility Manager