Warehouse Manager

• This position supervises Shipping Supervisor and Warehouse/Inventory Supervisor.
• This position provides indirect leadership to Warehouse Associates, Inventory Control Personnel, Receiving Clerks, and Shipping Staff through the supervisory structure.

• Warehouse, Inventory, & Shipping Leadership
  • Provide overall leadership and accountability for warehouse, inventory control, and shipping operations.
  • Establish priorities and expectations to ensure material flow supports production requirements and customer commitments.
  • Ensure warehouse and shipping activities are executed safely, efficiently, and in compliance with company policies and regulatory requirements.

• Supervisory Ownership Model (Execution vs. Accountability)
  • Assign day-to-day execution ownership to the Shipping Supervisor and Warehouse/Inventory Supervisor, including labor management, task execution, and adherence to standard work.
  • Provide direction to the supervisors on priorities, sequencing, and resource allocation based on business needs and production schedules.
  • Review performance, constraints, and risks; make final decisions on escalation, trade‑offs, and prioritization impacting production support and order fulfillment.

• Inventory Control & Material Availability
  • Ensure accuracy and integrity of inventory through cycle counts, reconciliations, root cause analysis, and corrective actions.
  • Ensure raw materials, components, and finished goods are available and properly staged to support the Production Manager–approved production schedule.
  • Partner with Production and Planning to anticipate material constraints and proactively resolve gaps.

• Shipping & Distribution Operations
  • Ensure outbound shipments are executed accurately and on time, meeting OTD and OTIF targets for retail, wholesale, and e‑commerce customers.
  • Oversee shipping priorities, carrier coordination, documentation accuracy, and compliance through the Shipping Supervisor.
  • Review shipping performance and lead corrective actions for missed, delayed, or incorrect shipments.

• FBA / FBM Fulfillment & Order Flow Optimization
  • Own the design and continuous improvement of FBA and FBM fulfillment process flows, from order receipt through pick, pack, stage, and shipment.
  • Lead initiatives to improve order fill rates, fulfillment cycle time, and forecast to ship execution across all fulfillment channels.
  • Partner with Production, Planning, and Sales/Customer Rep teams to translate demand and order forecasts into executable warehouse and shipping plans.
  • Improve inventory positioning, replenishment timing, and staging strategies to support higher fulfillment efficiency and service levels.
  • Identify constraints and inefficiencies in FBA and FBM execution and implement sustainable process improvements.
  • Review fulfillment of KPIs such as fill rate, shipment accuracy, backlog, and cycle time; drive corrective actions and continuous improvement based on review.
  • Coordinate with the Shipping Supervisor to execute improvements while maintaining clear supervisory ownership of daily fulfillment activities.

• Cross-Functional Collaboration
  • Work as a peer partner with the Production Manager to align material flow, finished goods availability, and shipment timing with production priorities.
  • Collaborate with the Quality Manager to ensure proper material status control, segregation, traceability, and disposition of non‑conforming materials.
  • Partner with the Process Engineering Manager to improve material handling design, layout optimization, and end-to-end flow efficiency.
  • Coordinate with Maintenance to ensure material handling equipment readiness and safe operation.

• Safety, Quality & Compliance
  • Promote and enforce safe work practices across warehouse and shipping operations.
  • Ensure compliance with GMP, storage, labeling, traceability, and handling requirements.
  • Support audits, inspections, and corrective actions related to warehouse, inventory, and shipping activities.

• Performance Management & Continuous Improvement
  • Monitor and review KPIs related to inventory accuracy, order fill rate, on time delivery, labor efficiency, space utilization, and material flow.
  • Identify and implement improvement initiatives to reduce errors, improve service levels, and optimize warehouse and fulfillment operations.
  • Drive standardization and continuous improvement across warehouse and shipping teams.

• People Leadership & Development
  • Lead, coach, and develop Warehouse and Shipping Supervisors.
  • Support hiring, onboarding, training, performance management, and corrective actions in coordination with Human Resources.
  • Foster a culture of accountability, teamwork, and continuous improvement.

• Warehouse and Shipping priorities
• Inventory control strategy and escalation decisions
• Material staging and availability decisions supporting production
• FBA and FBM fulfillment process design and improvement
• Order fulfillment prioritization and recovery plans

• 7+ years’ experience in warehousing, receiving, inventory control, or material management in a manufacturing environment
• Minimum 4 years of supervisory experience
• Strong knowledge of shipping, receiving, warehouse, and material handling operations, methods, and best practices
• Ability to develop personnel and equipment structures to support present and future operations
• Possess excellent analytical skills
• Flexibility
• Collaborative teamwork
• Experience driving forklift and reach truck.
• Computer proficiency to include Microsoft Word, Excel, EDI and ERP system software
• Must possess the ability to effectively communicate orally and in writing
• Knowledge of shipping and receiving software a plus

• Bachelor's degree in Supply Chain, Logistics, Operations Management, Business, or related field preferred; equivalent experience may be considered.
• Progressive leadership experience in warehousing, shipping, inventory management, and fulfillment within a manufacturing or distribution environment.
• Experience supporting e‑commerce or multi‑channel fulfillment (FBA / FBM preferred).
• Working knowledge of ERP systems and warehouse/fulfillment best practices.
• Knowledge of GMP and regulated material handling environments preferred.

• Lean Manufacturing certificate a plus

• Effective verbal and written communication skills
• Bilingual Spanish a plus

• Ability to perform basic mathematical equations by adding, subtracting, multiplying and dividing large numbers

• Leadership abilities
• Performance management.
• Problem solving/analyzing
• Results driven
• Communication proficiency
• Flexibility
• Collaborative teamwork