Warehouse Operations Support Specialist

ACCOUNTABILITIES

Policies & Procedures:

• Adhere to all Zahrawi Policies & Procedures as applicable.

Warehouse Coordination:

• Schedule the delivery of products in an organized way to avoid overcrowding in the main area.

• Check the products received and sign the quality form.

• Inform the Procurement & Logistics team that the products have reached the Warehouse.

• Create the IR (Item Received) on Netsuite once the product has been received.

• Prepare the Delivery Order as per the Sales Order.

• Arrange Demo deliveries along with the Sales team.

• Coordinate with the Warehouse Assistants to ensure that all products are moved, stored, and segregated correctly in the Warehouse.

• Coordinate the transfer of all products coming in and leaving the Warehouse.

• Track the movement of all products in and out of the Warehouse to ensure that none are misplaced.

• Ensure that all products are available in the right quantity.

• Alert when new products are received and when existing products are removed from the Warehouse and there is a shortage.

Inventory Check:

• Actively assist in the periodic stock inventory checks and report any products due for expiry to ensure the accuracy of system information and minimize the risk of inventory issues.

• Physically check all expired products against the Quality Inspection Form.

Clearance:

• Receive the products after clearing, local purchase or demo returns and report it back to the Sales Coordinators with the supporting documents.

• File all LPOs received with all clearance documents in the correct files.

• Create the Delivery note and Invoice as per LPO details.

Sales Coordination:

• Manage calls from the sales team, customers and suppliers, providing required information.

• Prepare and upload any Sales return and internal sales adjustment documents on Netsuite along with supporting files in Netsuite.

• Coordinate with Warehouse Assistants to prepare products to prepare products for shipment according to Sales Orders and ensure proper loading onto the vehicle.

Transportation:

• Ensure that the delivery is on time and alert the Line Manager of any delays.

• Receive the signed Delivery note and Invoices from the Drivers and ensure that all necessary documents are available.

Admin:

• Assist the Finance Department with necessary documentation.

• Attend to all urgent situations and ensure that all requirements are met.

• Maintain a clean Warehouse to guarantee a safe environment for Zahrawi employees to work in.

REQUIREMENTS

• Education: Bachelor’s degree

• Experience: 5 years of relevant warehouse experience (in medical warehouse is preferred). Experience in Inventory Coordination, inventory control, stock accuracy and managing daily operations.

• Job Specific Skills: Effective Communication skills and Good English - Time management skills -WMS & ERP System (transaction processing, stock movements & reporting) - Good computer skills in Ms. Office (with focus on Excel report analysis: Pivot tables, data validation, KPI tracking) - ability to lead & coordinate warehouse team.

• Additional Details: Valid driving license in Bahrain. Fire Safety certification is an advantage. Certification or training in handling chemical materials is a plus.