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JOB_REQUIREMENTS

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  • Provide Value Added Services (VAS) such as repair of watches, lighters, writing instruments, bags, luggage and other items.
  • Perform engraving, embossing, sandblasting and etching on customer-requested items.
  • Liaise with customers, stores, and divisions to understand and fulfil service requirements.
  • Prepare quotations for repair/service jobs and ensure timely completion to company standards.
  • Maintain accurate data and prepare reports, KPIs and invoicing related to VAS.
  • Ensure proper handling and control of spare parts, consumables and machines.
  • Operate and maintain engraving/sandblasting equipment in good working condition.
  • Support stock-taking activities and assist in maintaining inventory.
  • Comply with ISO 9001 Quality Management standards, OHSAS 18001 Health & Safety and ISO 14001 Environmental standards.
  • Report equipment defects, health & safety concerns, or breaches of policy immediately to the supervisor/management.

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