Web & Content Executive

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Overview
We are seeking a Web & Content Manager to oversee website performance, digital content strategy, and overall online brand presence. This role also includes providing internal IT support to the office team, ensuring smooth day-to-day technical operations. The ideal candidate combines technical web expertise, conversion-focused content management, and practical IT troubleshooting skills.

Key Responsibilities

Website Management

• Manage, update, and optimize website content and structure.
• Monitor site performance, speed, and technical SEO metrics.
• Coordinate with developers to implement improvements and resolve issues.
• Ensure mobile responsiveness and optimal user experience.
• Maintain product pages, landing pages, and campaign pages.

Content Strategy & Execution

• Develop and execute a structured content calendar.
• Write, edit, and publish website copy, blog articles, and product descriptions.
• Optimize all content for SEO, including keyword research and on-page best practices.
• Maintain consistent brand voice across digital platforms.
• Coordinate visual assets (images, banners, videos) aligned with campaigns.

Digital Performance & Analytics

• Track website KPIs (traffic, conversion rate, bounce rate, Core Web Vitals, etc.).
• Generate monthly performance reports with clear, actionable insights.
• Support A/B testing initiatives to improve conversion performance.
• Monitor competitors and industry trends.

Internal IT & Technical Support

• Provide first-line IT support for office PCs, printers, and basic network issues.
• Troubleshoot hardware and software problems (Windows/Mac OS).
• Install and configure applications, email accounts, and system updates.
• Manage user accounts, access permissions, and basic cybersecurity practices.
• Coordinate with external IT vendors when advanced support is required.
• Ensure regular data backups and basic IT documentation are maintained.

Qualifications

• 3+ years experience in web management, content management, or digital marketing.
• Proven experience providing basic IT support in an office environment.
• Strong understanding of SEO, analytics tools, and website performance optimization.
• Experience with CMS platforms (Shopify, WordPress, or similar).
• Working knowledge of HTML/CSS preferred.
• Familiarity with Windows/Mac troubleshooting, printers, and network setup.
• Strong copywriting and editing skills.
• Ability to manage multiple tasks and meet deadlines.

Preferred Skills

• Experience in e-commerce environment.
• Knowledge of conversion rate optimization (CRO).
• Familiarity with UX/UI best practices.
• Basic understanding of cybersecurity and data protection standards.

What We Offer

• Competitive salary based on experience.
• Opportunity to work in a dynamic digital environment.
• Professional growth and development opportunities.

Job Type: Full-time

Application Question(s):

• How much is your expected salary?

Language:

• tagalog (Required)