Website Manager

We’re hiring a Website Manager to lead the performance, experience and operations of our fashion e-commerce website. This role is ideal for someone with hands-on Salesforce Commerce Cloud (SFCC) experience, a product-first mindset, and an eye on the evolving AI-driven digital landscape.

Key Responsibilities:

• Manage day-to-day website operations, including all new developments on Salesforce Commerce Cloud
• Work with the tech agency to drive all enhancements and align bug fixes on a regular basis
• Drive UX improvements, CRO, and website performance
• Collaborate cross-functionally with tech agency, marketing, merchandising and ecom operations.
• Use AI tools for personalization, automation, content, and analytics
• Monitor KPIs (CVR, traffic, speed, load time, bounce rate, search efficiency, etc) and generate actionable insights
• Lead digital innovation through A/B testing, customer journey enhancements, and agile planning

Requirements:

• 2-5 years in e-commerce website management
• Strong experience with SFCC (Business Manager, CMS workflows)
• Familiarity with AI tools is good (ChatGPT, etc)
• Working knowledge of GA4, SEO, UX, and e-commerce analytics is preferred
• Fashion or premium/luxury D2C background preferred