Weekend Business Service Coordinator

Overview: Performs administrative, clerical, customer service, data entry and processing, and coordination activities, which support patient service delivery. Works under direct supervision. Responsibilities:

What We Provide

• Referral bonus opportunities

• Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays

• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability

• Employer-matched 401k retirement saving program

• Personal and financial wellness programs

• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program

• Generous tuition reimbursement for qualifying degrees

• Opportunities for professional growth and career advancement and CEU credits
  

What You Will Do

• Acts as liaison between assigned team/unit, customers, VNS Health staff and vendors. Responds to, researches and resolves routine and more complex customer service issues and requests for information in an accurate/effective/timely manner. Refers clinical/difficult issues to appropriate staff, as necessary.
• Coordinates/performs administrative and clerical support functions such as opening/routing mail, maintaining files and schedules, word processing documents, performing data entry, etc.
• Reviews referrals and obtains information for patient demographics, patient services, or other required data. Prepares and forwards information, including referrals to appropriate personnel. Sets up and maintains patient records, including electronic medical record.
• Monitors patient service documentation for completeness and timeliness; labels and logs documents for electronic storage; and advises appropriate staff of missing and overdue documents.
• Reviews and corrects audit reports and updates system, as appropriate.
• Participates in department meetings, as required.
• Participates in special projects and performs other duties as assigned.

Qualifications: Education:
Associate's Degree in related field OR equivalent work experience required

Work Experience:
Minimum of two years of administrative/general office experience, which includes heavy customer interaction required

Pay Range: USD $26.05 - USD $26.05 /Hr.