We’re Hiring – Customer Relations Officer (CRO)

Location: I-9, Islamabad

Join one of Islamabad’s leading automobile dealerships as a Customer Relations Officer (CRO) and become part of a dynamic team dedicated to delivering exceptional customer experiences.

Key Responsibilities:

• Greet and assist walk-in customers at the dealership.
• Ensure smooth coordination between Sales, Service, and Accounts departments.
• Handle customer queries, feedback, and complaints in a professional manner.
• Call Customers for appointments
• Follow up with clients post-delivery or service to ensure satisfaction.
• Maintain accurate customer data and reports.
• Support CRM initiatives to enhance customer retention.

Requirements:

• Bachelor’s degree (preferably in Business, Marketing, or Communication).
• 1–2 years of relevant experience in customer service — automotive industry preferred.
• Strong communication, interpersonal, and problem-solving skills.
• Presentable personality and customer-first approach.
• Ability to multitask in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Meal facility during working hours.
• A professional and growth-oriented work environment.
• Long-term career opportunities within a growing dealership network.

Immediate joining preferred!

To Apply: Send your CV to careers@tsv.com.pk with the subject line “Application – Customer Relations Officer (CRO)”

Job Type: Full-time

Pay: Rs35,000.00 - Rs45,000.00 per month

Work Location: In person