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We’re Hiring – Customer Relations Officer (CRO)

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Location: I-9, Islamabad

Join one of Islamabad’s leading automobile dealerships as a Customer Relations Officer (CRO) and become part of a dynamic team dedicated to delivering exceptional customer experiences.

Key Responsibilities:

  • Greet and assist walk-in customers at the dealership.
  • Ensure smooth coordination between Sales, Service, and Accounts departments.
  • Handle customer queries, feedback, and complaints in a professional manner.
  • Call Customers for appointments
  • Follow up with clients post-delivery or service to ensure satisfaction.
  • Maintain accurate customer data and reports.
  • Support CRM initiatives to enhance customer retention.

Requirements:

  • Bachelor’s degree (preferably in Business, Marketing, or Communication).
  • 1–2 years of relevant experience in customer service — automotive industry preferred.
  • Strong communication, interpersonal, and problem-solving skills.
  • Presentable personality and customer-first approach.
  • Ability to multitask in a fast-paced environment.

What We Offer:

  • Competitive salary and benefits package.
  • Meal facility during working hours.
  • A professional and growth-oriented work environment.
  • Long-term career opportunities within a growing dealership network.

Immediate joining preferred!

To Apply: Send your CV to careers@tsv.com.pk with the subject line “Application – Customer Relations Officer (CRO)”

Job Type: Full-time

Pay: Rs35,000.00 - Rs45,000.00 per month

Work Location: In person

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