Qureos

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West Anatolian Region Service Manager

Istanbul, Turkey

Tomorrow is our home.


Find out how easily you can achieve this at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau, and Neff as well as our local brands, our focus truly is on innovation. And that doesn’t just apply to our products and services but also drives the way in which we cooperate, exchange ideas, and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.


Your Responsibilities

You think it is time for something different? Then you are at the right place! You will work in an exciting, international environment and contribute personally to the company’s success. Expect exciting projects and versatile tasks, such as;


/Define and execute regional service strategy aligned with company objectives

/Drive performance and quality standards across authorized service centers

/Enhance service processes to ensure efficiency and customer satisfaction

/Analyze market trends, customer insights, and complaints to develop action plans

/Report regional performance results and improvement initiatives to senior management


Your Profile

/Bachelor’s degree in Engineering, Business, or related fields; 10+ years in service management

/Strong leadership with proven experience in managing service networks

/Fluent in English, advanced in MS Office (Excel) and CRM systems (preferred)

/Customer-oriented, analytical, adaptive to multinational environments

/Willingness to travel, with a solution-focused and results-driven mindset


Your Benefits

/ Flexible working hours schemes and diverse career opportunities

/ Individual development programs and international perspectives

/ Modern healthcare services

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