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WFM Analyst - Senior Executive

Skills Requirements

  • Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail
  • Solid critical thinking, problem solving, and interpersonal skills
  • Demonstrates ability to give and receive feedback with peers and business partners
  • Ability to work independently with minimal supervision
  • Must demonstrate sound arithmetic, analytical and problem solving ability.
  • Ability to adapt to workload and multitask with attention to detail in a dynamic environment.
  • Excellent verbal, written and comprehension skills
  • Ability to scrub, dissect and shape data, create customized reports.
  • Good Knowledge on WFM systems such as eWFM, Verint/BluePumpkin, IEX, CMS etc.
  • Create forecasts, schedules and IDPs, run scenarios inside a WFM tool
  • Strong Excel skills. Ability to scrub, dissect and shape data, create customized reports.

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