Wordpress Content Operation Specialist

Koç University Information Technology Directorate is hiring a Wordpress Content Operation Specialist to support the University’s digital ecosystem and large-scale web governance operations. The role will focus on web operations, content governance, stakeholder coordination, and proactive process ownership across multiple university websites and digital platforms.

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Key Responsibilities

• Manage end-to-end web operations across corporate and sub-domain websites (KUHub/CMS and/or WordPress-based properties) including publishing workflows, content updates, and page maintenance.

• Coordinate and track incoming web requests from academic and administrative units; ensure timely follow-up, prioritization, and delivery.

• Drive proactive process ownership in cross-functional projects with technical dependencies (e.g., redirections, migrations, site consolidations, integrations).

• Support the University’s ongoing efforts to improve website quality, usability, accessibility, navigation, and brand consistency.

• Establish and maintain web content standards; apply best practices for structure, compliance, and quality assurance.

• Contribute to SEO and performance improvement initiatives in collaboration with marketing and analytics stakeholders.

• Work with tools such as Screaming Frog, AIOSEO (or equivalent) to elevate content quality and compliance.

• Create and maintain a content production/update calendar aligned with institutional priorities and performance insights.

• Embed and manage web forms (contact forms, request forms, event forms, etc.), ensuring correct configuration and proper routing.

• Coordinate required visual/content assets (images, banners, basic graphics) with internal stakeholders; ensure optimization for web.

• Maintain accurate documentation, trackers, and reporting dashboards for ongoing initiatives and KPIs.

Qualifications & Experience

• Bachelor’s degree in a related field.

• Minimum 2+ years of experience in web operations, digital content management, or content marketing (Senior roles: 4+).

• Hands-on experience with WordPress and/or enterprise CMS environments.

• Strong understanding of website content workflows, web standards, and QA practices.

• Excellent written and verbal communication skills in English.

• High attention to detail, strong organizational skills, and ability to manage multiple tasks concurrently.

• Proven ability to work with diverse stakeholders and coordinate deliverables across teams.

• Proficiency in Google Workspace and Microsoft Office (Excel, Word).

• Self-starter mindset; strong ownership of deliverables, timelines, and quality.

Nice to Have

• Experience with analytics tools such as GA4, Search Console, or Tag Manager.

• Ability to create simple digital media visuals; experience with Photoshop / Illustrator / Lightroom is a plus.

• Familiarity with accessibility standards and web governance frameworks.

• Experience in higher education, large organizations, or multi-site environments.

Koç University embraces the principle of equal opportunities. All candidates are evaluated without discrimination based on race, gender, national or social origin, religion, age, disability, sexual orientation, or marital status.