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WORKERS' COMPENSATION ASSISTANT
JOB_REQUIREMENTS
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Employment Type
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Company Location
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Salary
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Under the supervision of the Supervising Workers’ Compensation Consultant (SWCC), incumbent performs a variety of technical and professional duties of average difficulty relating to the Uninsured Employers’ Benefits Trust Fund (UEBTF) program. The WCA will organize reports and prepare medical files inputted into the Electronic Adjudication Management System in order to complete a high volume of tasks for the UEBTF Unit.
Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.
This posting may be used to fill future vacancies in accordance with 2 CCR §249.3.
The Staff Services Analyst classification is being appropriated for this position. If you have list eligibility as a Staff Services Analyst, it will be used to hire you as a Workers' Compensation Assistant. Candidates with Staff Services Analyst eligibility must meet the minimum qualifications for both Staff Services Analyst and Workers' Compensation Assistant: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2105
You will find additional information about the job in the Duty Statement.
Working Conditions
This position is located at:
1515 Clay Street, Suite 1700
Oakland, CA 94612
The Workers' Compensation Assistant works in an air conditioned office building with natural and artificial lighting as well temperature control.The duties of this job are performed indoors most of the time.The employee’s cubicle is equipped with standard office equipment.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- WORKERS' COMPENSATION ASSISTANT
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.
Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date.
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions” section below and ensure the following:
- Clearly indicate the Job Code #, Position Number and the Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Examination/Employment Application STD Form 678.
- Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the “Explanations” section located on the first page of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Department Website: https://www.dir.ca.gov/
Special Requirements
The CalHr website states the educational and/or professional requirements for a WCA classification.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 11/19/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
Desirable Qualifications
The Workers' Compensation Assistant should have initiative, a desire to learn about legal processes and disability-related matters, be detail-oriented, and be accurate in his or her work product.
- Knowledge of spelling, grammar, punctuation, modern English usage and basic Arithmetic.
- Knowledge of principles and processes for providing quality customer service.
- Excellent interpreting skills to accurately interpret written material and numerical data.
- Excellent writing skills to edit written material.
- Excellent communication skills, verbal and written, to ensure quality customer service and to communicate with other staff and those contacted in the work place.
- Excellent organizational skills to prioritize work assignments or projects.
- Proficient computer skills (Microsoft Word and Excel, Outlook).
Benefits
- Health, Dental, and Vision Benefits
- Paid Sick and Vacation
- 11 Paid State Holidays
- Alternate/Modified Work Schedule
- 401(k), 457 and Roth IRA Plans
- Retirement (CalPERS)
- Employee Assistance Program (EAP)
- Medical and Dependent Care Reimbursement Accounts
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dir.ca.gov/
Human Resources Contact:
Certification Unit
(800) 564-0771
cert@dir.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Diversity and Inclusion Office
(916) 559-6999
DIO@dir.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.
If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.
Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.
Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey
DIR Mission and Core Values
Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.
Service - We are committed to responsibly serving the public and value their trust.
Respect - We treat others with dignity, courtesy and consideration.
Quality - We take pride in providing the public with accurate and timely services.
Transparency - We conduct ourselves with openness and accountability in all aspects of our work.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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