Workforce Development Programmer (Staff Associate), Corporate and Professional Education

About North Shore Community College:

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).

Job Description:

Workforce Development Programmer (Staff Associate), Corporate and Professional Education

Non-Unit Professional position, 37.5 hours/week

Campus Location: Danvers Campus (office location) In Person (Hybrid Options)

Work Schedule: Monday - Friday; 9:00 am - 5:00 pm (some after hour events)

SALARY: Anticipated salary range $70,000.00 - $75,000.00. The offered salary will be commensurate with experience and education, but will not exceed the stated range. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits.

GENERAL STATEMENT OF DUTIES:

Oversees the instructional design and delivery of all non-credit workforce related courses/programs/certificates for the Division of Corporate and Professional Education. Prepares and manages budgets with an eye toward revenue generation. Works with career centers, advisory boards made up of vendors, corporations, municipalities, community leaders, students, and faculty to assess community needs and to design, develop/generate new workforce educational programs. Enhances existing programs/courses and sets standards, including online course offerings through vendor platforms. Develops, enhances, refines, expands, and schedules existing program offerings while researching, proposing, and developing new markets. Supports the Operations Director in developing consistent, high-quality operational policies and procedures, and assists in coordinating related operational activities. Represents the division and the college at meetings and planning sessions. Emphasis in this position will be on identifying, and implementing market-responsive and revenue-generating initiatives for Health Career Certificates, Careers and Licensing programs, Trades, Computers, High Tech, ESOL, and other career, technology, and courses/programs as needed for Corporate and Professional Education.

ESSENTIAL FUNCTIONS:

• Researches and recommends market trends for the purpose of developing new workforce courses/programs.
• Responsible for budget planning and management and makes strategic decisions based on data.
• Recruits, interviews, hires, oversees workforce program instructors, including coordination of schedules.
• Handles student concerns and issues.
• Oversees curriculum development, collects, reviews, revises, and approves syllabi.
• Reviews and approves off- the- shelf curriculum from external vendors and negotiates terms of agreements, including online training platforms.
• Analyzes and selects appropriate off- campus sites and negotiates and oversees off- site agreements for programs.
• Schedules classes with Director.
• Participates in marketing meetings and strategies for new/ existing classes.
• Represents programs to internal and external communities, including advisory boards.
• Works closely with HR , Accessibility Services, and other student support services to ensure policies and procedures are followed.
• Works with credit deans and faculty on pathways for programs from non-credit to credit.
• Oversees student satisfaction evaluation process and uses data to make key decisions.
• Manages state site approvals for programs such as Nurse Assistant, including executing application, curricula oversight, ensuring state standards and regulations of facility and equipment.
• In collaboration with the team, supports enrollment processes to channel students into appropriate programs/courses.
• Updates certificates and programs as trends dictate.
• Determines and ensures pathways to credit programs and works with academic deans and faculty when appropriate.
• Coordinates meetings with other departments and external agencies for program review and coordination.
• Performs other duties as assigned or required.

SUPERVISION RECEIVED: Director of Operations

Requirements:

• Bachelor's Degree in related field and minimum of 5 years of experience.
• Experience developing non-credit workforce and community programs or an equivalent combination of education and related experience.
• Experience in Community College course design and budget/grant management.
• Experience in assessment of community needs and designing relevant course programming.
• Experience working on a leadership team to setup educational programming through collaboration with colleagues.
• Proficient in Microsoft Office Suite and the ability to learn new software systems.
• Process oriented with superb organizational skills and a strong ability to multitask.
• Proven research and analytical skills.
• Successful experience interacting with culturally diverse populations.
• Ability to analyze data and meet budget requirements.
• Candidate will be required to pass a CORI/SORI and/or National background check as a condition of employment

Additional Information:

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: TitleIX@northshore.edu

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_Accom@northshore.edu

Application Instructions:

TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and experience
• Resume/CV
• Applicants selected for an interview will need to provide the names, address, email and telephone number of at least three current professional references. [References won't be contacted without application notification]

First consideration will be given to those who apply by October 13, 2025.