Workplace Engineering Track Specialist

JD o Design and implement Cisco voice solutions for customers. o Configure and troubleshoot Cisco Unified Communications Manager (CUCM) and Unity Connection,Cisco Expressway , Cisco Telepresence, CUBE o Install and configure voice gateways, ISR routers, switches and other Cisco voice equipment. o Develop and implement voice dial plans. o Provide level 3 support for complex voice issues. o Participate in project planning and implementation. o Collaborate with other engineers, project managers and customers. o Produce documentation for voice solutions. o Minimum of 5 years of experience with Cisco voice solutions and equipment. o Strong knowledge of Cisco Unified Communications Manager, Unity Connection, and voice gateways. o Experience with SIP Trunking, H.323, and VoIP protocols. o Experience with QoS and voice VLANs.