Zoho Administrator

Job Summary:

The Zoho Administrator is responsible for implementing, configuring, and maintaining the company’s Zoho ecosystem to support business operations across departments. This includes managing Zoho CRM, Zoho Books, Zoho People, and other Zoho applications to streamline processes in sales, finance, HR, and customer support. The role requires strong technical knowledge of Zoho systems, workflow automation, and the ability to align software capabilities with Gilani Mobility’s operational goals.

Key Responsibilities:

• Manage and administer the Zoho ecosystem used by the company (e.g. Zoho CRM, Zoho Desk, Zoho Books, Zoho Projects, etc.)
• Configure, customize, maintain modules, workflows, automations, roles, permissions
• Build reports, dashboards, KPI metrics for sales, service, operations teams
• Integrate Zoho with other systems (ERP, accounting, third-party apps)
• Provide training, support, troubleshooting for users
• Monitor system performance, perform regular audits, data cleansing
• Evaluate new Zoho features, propose and implement enhancements
• Ensure data security, backup, and compliance

Ideal Qualifications / Skills:

• Proven experience as an administrator / consultant for Zoho (CRM & suite)
• Strong knowledge of Zoho configuration, APIs, custom scripting (Deluge)
• Ability to understand business processes and translate them into system logic
• Excellent problem solving and communication skills
• Experience in data migration, integrations, workflow design

Job Type: Full-time

Pay: From AED3,000.00 per month