Purpose:
The role - holder plays a significant role in being the People Brand Ambassador and in Talent partnering with business and providing regular People interventions.
Main Priorities:
Talent Acquisition
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End-to-End Recruitment Management
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Oversee sourcing, screening, interviewing, selection, and offer management processes.
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Lead hiring for critical leadership roles, niche, and volume-based roles (especially sales).
Employee Engagement & Retentio
n
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Conduct employee engagement surveys and implement action plans.
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Handle grievance redressal, employee relations, and disciplinary processes.
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Drive initiatives to reduce attrition, especially among insurance sales staff (a high-turnover segment).
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Induction training for new hires
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Managing Talent Retention & Employee Development initiatives
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Identify training needs based on business and individual goals.
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New Hire assimilation
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Driving Employee Engagement initiatives
Compliance & HR Operations
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Ensure labor law compliance across branches in the zone.
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Oversee timely payroll inputs, onboarding/offboarding processes, and HRIS accuracy.
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Support internal audits, risk management, and statutory filings.
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Handling Governance, Grievance Redressal & Conflict resolution
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Employee Communication & connect
Strategic HR Partnership
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Liaising with Function Heads and designate personnel to ensure critical planning and implementation of people strategies
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Coordinating and working with the team across all centers in the country