أخصائي ائتمان

Job Description: Credit Control Executive

Job Title: Credit Control Executive
Department: Finance
Reports To: Chief Accountant
Location: Jeddah
Effective From: 01st May 2025

Job Summary:
The Credit Control Executive is responsible for executing the company's debtor collection policy, ensuring timely follow-ups, reducing outstanding receivables, and maintaining healthy cash flow. This role involves close coordination with customers, the sales team, legal representatives, and management.

Key Responsibilities:
Customer Follow-Ups:
- Send follow-up emails to customers twice a week for overdue payments.
- Establish personal rapport by contacting customers via phone, WhatsApp, and in-person visits to expedite collections.

Sales Coordination:
- Collaborate with the sales team to understand each customer's invoice approval workflow, payment cycle, and decision-making hierarchy.
- Seek assistance from sales for escalations and resolving disputes.

Reporting & Documentation:
- Share weekly aging reports with management and the sales team.
- Provide weekly collection updates to the Chief Accountant comparing actual collections with monthly targets, along with corrective action plans.
- Maintain records of follow-ups, customer interactions, and payment commitments.

Legal Escalations:
- Recommend accounts for legal action as per the 180+ days overdue clause in the debtors collection policy.
- Coordinate to obtain approval for filing suits.
- Gather relevant documentation and liaise with legal counsel throughout the legal proceedings.

Credit Hold Monitoring & Risk Management:
- Monitor accounts that qualify for credit hold or service suspension and ensure timely communication to internal stakeholders.
- Maintain and share a list of blacklisted customers as per the approved collection policy, and inform management, sales, operations, and AR team.

Performance Tracking:
- Work toward a monthly collection target and a quarterly DSO (Days Sales Outstanding) target set by the Chief Accountant.
- Proactively identify high-risk accounts and escalate in a timely manner.

KPIs:
- Timely follow-up adherence (2x per week).
- % of overdue reduced monthly.
- Achievement of monthly collection targets.
- Achievement of quarterly DSO target.
- Timely legal escalations and accurate documentation.
- Timely aging reports to the management.

نوع الوظيفة: دوام كامل

الراتب المدفوع: ﷼٠٫٠٠ لكل شهر

سؤال (أسئلة) طلب التقدم:

• سعودي الجنسية / سعودية الجنسية ؟

التعليم:

• دبلوم (مفضل)

الموقع:

• جدة (مطلوب)