Qureos Mentor

Alba Corp

Location Requirement: 
This role is based in Dubai, UAE, and candidates must be willing to relocate if they are not currently residing in Dubai. Key Responsibilities and Duties: <ul>
<li> Engage with potential customers to understand their vehicle needs and preferences </li>
<li> Present and demonstrate vehicle features and benefits in a professional and compelling manner </li>
<li> Maintain in-depth knowledge of the dealership s inventory and promotions </li>
<li> Build and nurture strong relationships with customers to promote loyalty and repeat business </li>
<li> Meet and exceed monthly sales targets through proactive outreach and follow-up </li>
<li> Collaborate with team members to develop and execute sales strategies that maximize showroom performance </li>
</ul> Benefits: <ul>
<li> Medical insurance as per UAE law </li>
<li> Visa sponsorship </li>
<li> Training and ongoing support </li>
<li> Additional benefits subject to applicant qualification </li>
</ul> Qualifications and Skills: <ul>
<li> Strong communication and interpersonal skills with a customer-focused approach </li>
<li> High level of enthusiasm, confidence, and motivation to meet and exceed targets </li>
<li> Excellent presentation and negotiation skills </li>
<li> A passion for cars and a solid understanding of the automotive market is preferred </li>
<li> Multilingual abilities and prior experience with CRM systems are a plus </li>
</ul> Work Experience: <ul>
<li> Minimum 1 2 years of experience in automotive sales </li>
<li> Experience in the UAE car market is an added advantage </li>
</ul>

Car Sales Executive

We are looking for a Project Manager with UX Design experience to lead the planning, execution, and delivery of digital projects across our organization. This role is ideal for someone who combines strong organizational skills with a user-centric mindset and a solid foundation in UX principles. The ideal candidate will manage cross-functional teams, ensure timely delivery of high-quality products, and bridge the gap between business goals and user needs. If you're a proactive problem-solver who thrives in a collaborative environment, we d love to hear from you. Project Management: <ul>
<li>Lead end-to-end project delivery, from scoping and planning to execution and handover.</li>
<li>Define project timelines, milestones, and resource requirements.</li>
<li>Ensure clear communication between business requirements, designers, and developers.</li>
<li>Track project progress, mitigate risks, and resolve issues proactively.</li>
</ul> UX Design Integration: <ul>
<li>Collaborate closely with UI designers to ensure user-centered solutions align with project goals.</li>
<li>Review wireframes, user flows, and prototypes to provide strategic and practical feedback.</li>
<li>Champion UX best practices throughout the project lifecycle.</li>
<li>Translate business requirements into actionable UX deliverables.</li>
</ul> Team Collaboration: <ul>
<li>Work closely with internal teams to ensure alignment on project goals, timelines, and deliverables.</li>
<li>Lead regular team check-ins to track progress, address blockers, and maintain momentum.</li>
<li>Coordinate across design, development, and product functions for smooth execution.</li>
<li>Document key insights and contribute to continuous improvement of internal processes.</li>
</ul> Requirements: <ul>
<li>Proven experience as a Project Manager or Digital Producer, ideally in a UX/UI or tech-driven environment.</li>
<li>Background or hands-on experience in UX design or human-centered design practices.</li>
<li>Strong organizational and time management skills with attention to detail.</li>
<li>Proficiency with project management tools like Jira, Trello, Asana, or Monday.com.</li>
<li>Solid understanding of Agile or Scrum methodologies.</li>
<li>Excellent communication and stakeholder management skills.</li>
<li> </li></ul>

Project Manager

We are looking for a Service Advisor to join our team at Alba Cars and serve as the key liaison between customers and our technical team, ensuring a premium service experience from start to finish. This role is ideal for someone with strong communication skills, a customer-first mindset, and a passion for the automotive industry. The ideal candidate will manage service bookings, coordinate workshop tasks, and contribute to revenue through effective upselling and cross-selling of aftersales services. If you thrive in a fast-paced, client-facing environment and enjoy building lasting customer relationships, we d love to hear from you. Customer Interaction &amp; Service Coordination <ul>
<li> Greet customers and assess their service needs with professionalism and attention to detail. </li>
<li> Prepare accurate service estimates and explain job scopes, timelines, and pricing transparently. </li>
<li> Coordinate with the workshop team to ensure timely service completion and status updates. </li>
<li> Handle customer inquiries, concerns, and complaints with a solution-oriented approach. </li>
</ul> Sales Support &amp; Documentation <ul>
<li> Upsell additional services, maintenance packages, and accessories where applicable. </li>
<li> Maintain detailed and organized records of service transactions, warranty claims, and follow-ups. </li>
<li> Assist in daily showroom operations and support the sales team as needed. </li>
<li> Ensure service quality and customer satisfaction standards are consistently met. </li>
</ul> Requirements <ul>
<li> Minimum 2 years of experience in a Service Advisor or customer-facing automotive role. </li>
<li> Strong communication and interpersonal skills; fluency in English required (Arabic is a plus). </li>
<li> Proficient in multitasking, coordination, and time management. </li>
<li> Knowledge of automotive brands, service processes, and basic technical terminology. </li>
<li> Familiarity with CRM tools or automotive service software is a plus. </li>
<li> Customer-centric, sales-oriented, and proactive in problem-solving. </li>
</ul> Salary &amp; Benefits Work Visa sponsorship<ul>
<li> Medical Insurance (as per UAE law) </li>
<li> Training and development support </li>
<li> Performance-based incentives </li>
</ul> Work Arrangement

Service Advisor

Key Responsibilities <ul> <li> Oversee all aftersales operations, including service bookings, warranty claims, and complaint resolution. </li> <li> Act as the escalation point for customer complaints, ensuring fair, fast, and professional handling. </li> <li> Maintain strong relationships with customers to build loyalty and repeat business. </li> </ul> Workshop &amp; Service Management <ul> <li> Manage day-to-day service operations, from routine maintenance to major repairs. </li> <li> Coordinate with mechanics, inspectors, and service advisors to ensure timely and high-quality work. </li> <li> Monitor turnaround times and ensure efficient scheduling of service bays. </li> <li> Ensure parts availability and liaise with suppliers when required. </li> </ul> Team Leadership &amp; Processes <ul> <li> Lead, train, and mentor the service and aftercare team to maintain high standards. </li> <li> Set and implement service policies, SOPs, and complaint-handling procedures. </li> <li> Drive improvements in customer satisfaction and operational performance. </li> </ul> Performance &amp; Reporting <ul> <li> Track KPIs such as service turnaround times, complaint resolution rates, and customer satisfaction scores. </li> <li> Prepare reports on service performance, recurring issues, and improvement strategies. </li> <li> Recommend and implement initiatives to enhance the aftersales experience. </li> </ul>

Service Manager

Supervise day-to-day call center operations, ensuring service level agreements (SLAs) and quality standards are consistently met. <ul> <li>Monitor call queues, handle escalated issues, and step in to support agents when necessary.</li> <li>Conduct regular performance evaluations and coach team members for continuous improvement.</li> <li>Analyze call center metrics to identify trends and implement process enhancements.</li> </ul> Lead daily team briefings and encourage open dialogue for feedback and idea sharing. <ul> <li>Foster a positive, team-oriented culture focused on accountability and growth.</li> </ul> Track and report on KPIs including average handling time, customer satisfaction, and first-call resolution. <ul> <li>Develop and execute action plans to improve underperforming metrics.</li> <li>Maintain accurate documentation of team activities, call outcomes, and training records.</li> <li>Provide strategic input on improving customer engagement and operational efficiency.</li> </ul>

Call Center Team Leader

Video Production &amp; Editing
<ul>
<li>Plan and produce video content including product promos, interviews, social media clips, and event coverage</li>
<li>Set up and operate cameras, lighting, and audio equipment for shoots</li>
<li>Edit footage with precision using tools like Adobe Premiere Pro</li>
<li>Maintain consistent quality and brand tone across all video content</li>
</ul>
On-Camera Presentation
<ul>
<li>Confidently appear in videos as a presenter, host, or spokesperson</li>
<li>Deliver clear, engaging dialogue to camera based on scripts or talking points</li>
<li>Collaborate with content creators and marketing team to refine messaging and style</li>
<li>Participate in content brainstorming to help shape narratives</li>
</ul>
Collaboration &amp; Content Strategy
<ul>
<li>Work closely with the marketing and social media teams to align video content with campaigns</li>
<li>Stay updated on video trends to suggest creative formats and styles</li>
<li>Manage project timelines and deliverables with speed and flexibility</li>
<li>Contribute to team discussions on visual branding and storytelling</li>
</ul>

Video Presenter

Key Responsibilities
Core Functions
<ul>
<li>Develop and maintain internal web tools to support sales processes and reporting.</li>
<li>Write clean, efficient code using languages like JavaScript, Python, or PHP.</li>
<li>Support integration between CRM systems, APIs, and internal databases.</li>
<li>Troubleshoot bugs and assist in routine tech maintenance.</li>
</ul>
Collaboration &amp; Communication
<ul>
<li>Work directly with the Chief Sales Officer to gather tech requirements and prioritize tasks.</li>
<li>Translate non-technical sales needs into software features and solutions.</li>
<li>Participate in team meetings to understand business challenges and suggest improvements.</li>
<li>Clearly document code, tools, and processes for future maintenance.</li>
</ul>
Performance, Reporting, or Strategy
<ul>
<li>Build custom dashboards and tools for tracking sales KPIs.</li>
<li>Optimize internal workflows using automation or low-code tools.</li>
<li>Monitor system performance and propose enhancements.</li>
<li>Support implementation of software updates and feature rollouts.</li>
</ul>

Junior Software Developer

Join Alba Corp and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.