Qureos Mentor

ALESAYI HOLDING |  العيسائي القابضة

<div>
 
 
 Job Summary
 
 
 
 
 
 
 The role of the Technician is to Test, troubleshoot and repair All Home Appliances like Air Conditioning &amp; refrigeration, electrical, electromechanical components, parts, and other Products like Small Home Appliances
 
 
 
 
 
 
 ROLES &amp; RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 Apply theory and related knowledge to test, repair, and install Air Conditioning &amp; refrigeration, electrical, and Electromechanical components, parts, and Products in the service center and at the customer's location.
 </li>
 <li>
 Do the service works on time according to the exact specifications of the Product by using the product Service manual
 </li>
 </ul>
 
 
 
 
 
 Job Description
 
 
 <ol>
 <li>
 Order required spare parts from the spare parts section to repair products.
 </li>
 <li>
 Document spare parts used in repair documents and in the company system.
 </li>
 <li>
 Test the functionality of newly repaired or installed units to evaluate system performance under actual operating conditions.
 </li>
 <li>
 Obtain customer confirmation on product performance after repair, especially for home service.
 </li>
 <li>
 Report to the Service Supervisor or Chief Technician whenever any service-interrupting event occurs.
 </li>
 <li>
 Submit collected service payments from customers to the service center on the same day or the next day (for home service).
 </li>
 <li>
 Visit customers&rsquo; homes to provide service and repair their products.
 </li>
 <li>
 Turnaround time (TAT) for indoor job orders:
 
 3
 
 working days; for outdoor job cards: 5 working days.
 </li>
 <li>
 
 Minimum of 7
 
 home visits per day, with at least
 
 4
 
 repaired units daily.
 </li>
 <li>
 
 Minimum of 18 SDA
 
 units to be repaired daily inside the service center.
 </li>
 <li>
 
 Minimum of 7 AV
 
 units to be repaired daily inside the service center.
 </li>
 <li>
 
 Minimum of 8
 
 Hoover VC and MW units to be repaired daily inside the service center.
 </li>
 </ol>
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Diploma or Technical Certification in Electrical Engineering or a related field.
 </li>
 <li>
 
 2&ndash;5
 
 years of proven experience in electrical maintenance.
 </li>
 <li>
 Hands-on experience in repairing
 
 AV (Audio-Visual)
 
 and
 
 SDA (Small Domestic Appliances).
 
 </li>
 <li>
 Strong knowledge of electrical systems, diagnostics, and troubleshooting techniques.
 </li>
 <li>
 Ability to read and interpret technical manuals, schematics, and drawings.
 </li>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 A valid driver&rsquo;s license is an advantage.
 </li>
 </ul>
 
 
</div>

Technician

<div>
 
 We are hiring a Legal Coordinator to join our team in Jeddah, Saudi Arabia.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 &bull; Draft, review, and coordinate contracts, agreements, and legal documents.
 
 
 &bull; Provide legal and administrative support to different departments within the company.
 
 
 &bull; Assist in developing and updating internal legal policies, procedures, and circulars.
 
 
 &bull; Coordinate with external law firms and legal representatives when required.
 
 
 &bull; Monitor legal compliance and assist in minimizing potential legal risks.
 
 
 &bull; Manage and follow up on legal cases and company legal matters.
 
 
 &bull; Support the preparation and handling of company cases before courts and judicial authorities when required.
 
 
 &bull; Assist in improving legal workflow efficiency and contract review timelines.
 
 
 &bull; Provide legal coordination and support to subsidiary companies within the group.
 
 
 
 
 
 Requirements:
 
 
 &bull; Bachelor&rsquo;s degree in Law or a related field.
 
 
 &bull; 2&ndash;3 years of experience in corporate legal work and contract coordination.
 
 
 &bull; Experience in litigation support and legal case follow-up is preferred.
 
 
 &bull; Strong drafting and communication skills in both Arabic and English.
 
 
 &bull; Good understanding of Saudi regulations and corporate governance practices.
 
 
 &bull; Strong organizational, coordination, and communication skills.
 
 
 
 
 
 
 
 
 Location:
 
 
 Jeddah, Saudi Arabia
 
</div>

Legal Coordinator

<div>
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Support the operation and maintenance of HVAC, plumbing, fire fighting, and mechanical systems.
 </li>
 <li>
 Assist in conducting routine inspections and preventive maintenance activities.
 </li>
 <li>
 Monitor equipment performance and report any operational issues.
 </li>
 <li>
 Support the preparation of technical reports, maintenance records, and documentation.
 </li>
 <li>
 Coordinate with maintenance teams and contractors to ensure service quality.
 </li>
 <li>
 Ensure compliance with health, safety, and company standards.
 </li>
 <li>
 Participate in troubleshooting and resolving mechanical-related issues.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's Degree in Mechanical Engineering.
 </li>
 <li>
 Fresh graduate or up to 1 year of experience.
 </li>
 <li>
 Basic knowledge of HVAC and building services systems.
 </li>
 <li>
 Good communication and teamwork skills.
 </li>
 <li>
 Proficiency in Microsoft Office applications.
 </li>
 <li>
 Willingness to learn and develop within the Facility Management industry.
 </li>
 <li>
 Saudi Nationals are preferred.
 </li>
 <li>
 Based in Jeddah.
 </li>
 </ul>
</div>

Mechanical Engineer

<div>
 
 We are hiring a
 
 Data Analyst
 
 to join our Customer Experience team in a leading
 
 automotive company
 
 based in Jeddah.
 
 
 
 Role Purpose:
 
 
 
 To ensure the
 
 accuracy, quality, and analysis of customer and operational data
 
 , while delivering actionable insights that enhance
 
 customer experience
 
 , improve
 
 business performance
 
 , and support
 
 data-driven decision-making
 
 across the organization.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Analyze customer data, leads, and operational performance
 </li>
 <li>
 Ensure data accuracy across sales, service, and customer systems
 </li>
 <li>
 Prepare and maintain reports &amp; dashboards (NPS, CSI, QSR)
 </li>
 <li>
 Monitor customer complaints, inquiries, and ticket quality
 </li>
 <li>
 Generate daily and periodic insights to support business decisions
 </li>
 <li>
 Track and improve campaign performance (SMS &amp; customer surveys)
 </li>
 <li>
 Collaborate with internal teams to enhance customer experience
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant field
 </li>
 <li>
 Minimum
 
 3 years of experience
 
 in data analysis
 </li>
 <li>
 Strong proficiency in
 
 Excel and PowerPoint
 
 </li>
 <li>
 Good command of English (written &amp; spoken)
 </li>
 <li>
 Generate daily and periodic insights to support business decisions
 </li>
 <li>
 Strong analytical skills and attention to detail
 </li>
 <li>
 Experience in
 
 automotive or customer experience environments
 
 is a plus
 </li>
 </ul>
 
 
</div>

Data Analyst

<div>
 
 
 Responsibilities
 
 
 
 Responsible for all workflow management and all TFM Services Planning and Operations
 
 
 Management matters and activities.
 
 
 
 
 
  Work collaboratively and partner with different departments to ensure that efforts to maintain
 
 
 customer satisfaction are consistent
 
 
  Manage all work flow for the project and maintain control on same
 
 
  Plan &amp; schedule for all third party activities as per scope of work
 
 
  Follow on contractual deliverables and provide a plan of delivery
 
 
  Design and develop plans of action for the various stages of the customer service process
 
 
  Monitor team productivity and address issues to performance Lead as they arise to ensure maximum
 
 
 efficiency and consistent service experiences.
 
 
  Develop and initiate projects improvement process upon contractual changes to fulfil the client
 
 
 requirement.
 
 
  Maintaining an effective FM management strategy, which is aligned with the Contracting Authority&rsquo;s
 
 
 strategy, which is consistent with the Contracting Authorities Asset Register and the Services
 
 
  Make important policy, planning, and strategy decisions
 
 
  Develop, implement, and review operational policies and procedures.
 
 
  Maintaining an organizational structure detailing an adequate resource plan to deliver the TFM
 
 
 Services.
 
 
  Training and developing staff to effectively, deliver the Services requested under the Contract.
 
 
  Attending management meetings and providing all facility management information&rsquo;s.
 
 
  Cooperating and coordinating with the Contracting Authority in implementing improvement
 
 
 initiatives for the premises and adopting a continuous improvement program.
 
 
  Plan inventory levels and locations and execute all forecasting and planning programs
 
 
  Developing and implementing an Occupational Health and Safety (OH&amp;S) program and Safety
 
 
 Management System (SMS) covering all staff and SubContractors as per the requirements of all
 
 
 relevant authorities and the Contracting
 
 
  Responsible to ensure that Implementation and managing of Quality Management System (QMS), in
 
 
 line with ISO Standard and in agreement with the Contracting Authorities policies, procedures
 
 
  Responsible for ensuring the equipment, materials, tools, and consumables are used and stored
 
 
 safely and correctly and in line with any manufacturer recommendations
 
 
  Develop strategies and processes to deliver all the required spare parts and consumables required for
 
 
 project operations.
 
 
  use knowledge of consumption of capacity to improve the effectiveness and resilience of Services and
 
 
 the workplace.
 
 
  Ensure the CAFM dept., Resource leads and Mobilization leads are delivering the requirements as per
 
 
 project and management expectations
 
 
  Take lead in conducting all the events for rewards and recognitions to staff.
 
 
  Responsible to ensure all the training requirements is being delivered on time effectively.
 
 
  Responsible to develop enhanced passenger experience programs.
 
 
  Participate in Client tours, Client audits and disperse the observation for immediate rectification.
 
 
  Responsible to fulfil all the above listed &amp; contractual responsibilities/requirements but not limited,
 
 
 to fulfill additional requirement upon management directions with in the field his expertise/job
 
 
 responsibilities
 
 
  Responsible to deliver the management reports, deliverables and ad hoc reports from team on timely
 
 
 manners.
 
 
 
 
 
 
 Qualification
 
 
 
 
 
 
  Operations management or Engineering field Bachelor&rsquo;s Degree
 
 
  Have a minimum of 15 to 20 years&rsquo; relevant experience in a similar role
 
 
  Good knowledge of facilities management, negotiations, client relationship management.
 
 
  Experience in the field of Aviation- operations and maintenance dept.
 
 
  Demonstrate expertise knowledge in the field of consultation and conduct rewards and recognition
 
 
 programs.
 
 
  Good command of English and ideally, knowledge of Arabic
 
</div>

Services Planning & Operations Lead

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Maintain and update all facility management documents and records.
 </li>
 <li>
 Control document filing, tracking, revision, and archiving.
 </li>
 <li>
 Coordinate with site teams and departments for timely submission of reports and records.
 </li>
 <li>
 Support the preparation of daily, weekly, and monthly operational reports.
 </li>
 <li>
 Track work orders, checklists, permits, and compliance documents.
 </li>
 <li>
 Prepare meeting minutes and follow up on action items.
 </li>
 <li>
 Support audits, inspections, and client documentation requirements.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in Business Administration, Engineering, Facilities Management, or related field.
 </li>
 <li>
 2&ndash;4 years of experience in document control, administration, or coordination.
 </li>
 <li>
 Experience in facility management, maintenance, or construction projects is preferred.
 </li>
 <li>
 Good knowledge of Microsoft Office, especially Excel and Word.
 </li>
 <li>
 Familiarity with document control systems or CAFM is an advantage.
 </li>
 <li>
 Strong organizational, communication, and follow-up skills.
 </li>
 </ul>
 
 
</div>

Document Controller

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