Qureos Mentor

City University of New York

<div><p>HR Employee Relations Associate (HR Manager) - HEA</p>
<p><b>POSITION DETAILS</b></p>
<p><b>**Excluded</b></p>
<p>The HR Employee Relations Associate provides strategic leadership and management of employee relations and human resources functions for the City College of New York. Reporting to the Executive Director of Human Resources and serving as their backup, this role ensures a positive and inclusive work environment by advising on HR policies and</p>
<p>handling employee relations issues. This position is integral to maintaining a positive and productive work environment within the City College of New York, ensuring the effective execution of HR policies, and fostering a culture of continuous improvement and professional growth through delegation, motivation, and provision of needed resources. This streamlined role focuses on high-level strategic responsibilities to support a dynamic, fast paced, and effective HR environment.</p>
<p>(Campus-specific Information and duties)</p>
<ul><li><p>Manages the Classified Staff grievance process, including facilitating grievance hearings, recommending decisions, supporting timely and appropriate resolution of labor issues, and working with management and union officials to resolve issues in a timely and effective manner.</p></li>
<li><p>
Conducts highly confidential investigations of complaints; facilitates and recommends resolution of conflicts and mediates disputes.</p></li>
<li><p>
Oversees employee relations programs, activities, and initiatives.</p></li>
<li><p>
Advises supervisors and employees on employment and performance issues and recommends appropriate courses of action.</p></li>
<li><p>
Leads the end-to-end Reasonable Accommodation Review process in compliance with the Americans with Disabilities Act (ADA), state/local regulations, and University policy. This includes but is not limited to conducting timely and thorough assessments of accommodation requests including review of medical documentation, evaluating job requirements, and collaborating with legal counsel and department leadership to ensure a fair and equitable process.</p></li>
<li><p>
Serves as a point of escalation and provides guidance on various types of leave requests to HR team members.</p></li>
<li><p>
Evaluates unique or challenging leave scenarios and provides clear, actionable recommendations to HR staff to support consistent decision-making.</p></li>
<li><p>
Provides direction and leadership to administrators and staff on HR policies, procedures, guidelines, and collective bargaining agreements.</p></li>
<li><p>
Provides ongoing training to managers and supervisors on performance management, disciplinary processes per labor contracts, and recommends strategies to resolve problems and disputes.</p></li>
<li><p>
Consults with the Office of the General Counsel and the Office of Labor Relations on employee relations issues, when appropriate.</p></li>
<li><p>
Manages compliance with mandatory training initiatives and leads the Annual Review process with union representatives and facilities.</p></li>
<li><p>
Evaluates internal processes and implements continuous improvement.</p></li>
<li><p>
May serve as a Business Partner to critical departments and provide HR support.</p></li>
<li><p>
Performs other duties as assigned or requested.</p></li>
</ul>
<p><b>QUALIFICATIONS</b></p>
<p>Bachelor&rsquo;s degree and six years&rsquo; related experience required.</p>
<p>Preferred:</p>
<ul><li><p>Eight to ten years of human resources experience including employee relations and labor relations.</p></li>
<li><p>
SPHR or SHRM-SCP certification.</p></li>
<li><p>
Experience conducting Step 1 and Step 2 hearings, investigations and/or mediations.</p></li>
<li><p>
Knowledge of relevant state and federal employment laws and government compliance requirements applicable to human resources.</p></li>
<li><p>
Strong knowledge of state and federal employment laws and human resources compliance requirements.</p></li>
<li><p>
Effective communication, negotiation, and conflict resolution skills, with the ability to engage and work withdiverse stakeholders.</p></li>
<li><p>
Excellent written, verbal, and interpersonal communication skills, including preparing professional reports anddelivering presentations to varied audiences.</p></li>
<li><p>
Strong analytical, research, and critical thinking skills, with the ability to evaluate information and develop soundconclusions, recommendations, and action plans.</p></li>
<li><p>
High level of professionalism, integrity, and discretion, with a commitment to confidentiality and the ability tobuild and maintain productive working relationships.</p></li>
<li><p>
Demonstrated leadership</p></li>
</ul>
<p><b>CUNY TITLE OVERVIEW</b></p>
<p>Manages a portfolio of Human Resources programs and operations at the College level.</p>
<ul><li><p>Assumes responsibility for delivery of one or more human resources programs, which may include recruitment, performance management, labor relations, pay administration, recordkeeping, and/or human resources technology</p></li>
<li><p>
Manages staff responsible for carrying out operations in the Human Resources office</p></li>
<li><p>
Directly supports College department chairs and managers in staff planning, recruiting, hiring, and resolving sensitive personnel issues regarding their employees</p></li>
<li><p>
Provides guidance on the impact of laws and regulations, CUNY policies, and collective bargaining agreements</p></li>
<li><p>
Provides outreach to employees and provides communications such as meetings, newsletters, and web sites</p></li>
<li><p>
Compiles accurate and well-organized reports</p></li>
<li><p>
Assists management with developing policies, procedures, and programs to support Human Resources' objectives</p></li>
<li><p>
Performs related duties as assigned.</p></li>
</ul>
<p>Job Title Name: HR Manager</p>
<p><b>CUNY TITLE</b></p>
<p>Higher Education Associate</p>
<p><b>FLSA</b></p>
<p>Exempt</p>
<p><b>COMPENSATION AND BENEFITS</b></p>
<p>Salary Range: 113,982-129,041. Salary commensurate with education and experience.</p>
<p>CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.</p>
<p>CUNY&rsquo;s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.</p>
<p><b>HOW TO APPLY</b></p>
<p>If you are viewing this job posting in CUNYfirst, please click on &quot;Apply Now&quot; on the bottom of this page and follow the instructions.</p>
<p>If you are viewing this job posting externally, please apply as follows:</p>
<p>Go to www.cuny.edu and click on &quot;Employment&quot;</p>
<p>Click &quot;Search job listings&quot;</p>
<p>Click on &quot;More search options&quot;</p>
<p>Search by Job Opening ID number 32163</p>
<p>Click on the &quot;Apply Now&quot; button and follow the instructions.</p>
<p>PLEASE NOTE THAT YOU MUST UPLOAD A COVER LETTER AND RESUME AS ONE DOCUMENT IN ANY OF THE FOLLOWING FORMATS: doc, .docx, .pdf, .rtf, or text format.</p>
<p><b>CLOSING DATE</b></p>
<p>May 28, 2026</p>
<p><b>JOB SEARCH CATEGORY</b></p>
<p>CUNY Job Posting: Managerial/Professional</p>
<p><b>EQUAL EMPLOYMENT OPPORTUNITY</b></p>
<p>CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.</p>
<p><b>Job ID: </b>32163</p>
<p><b>Location: </b>City College of New York</p>
<p><b>Job Type: </b>Full-Time</p></div>

HR Employee Relations Associate (HR Manager) - HEA

<div><p>Administrative Specialist (HEa) - Mathematics</p>
<p><b>POSITION DETAILS</b></p>
<p>This position assists the Director with the daily operations of the Mathematics tutoring center, ensuring the effective coordination of tutoring services, student engagement, peer tutor support, and accurate operational recordkeeping. The administrative specialist plays a key role in maintaining efficient workflows that allow the Director to focus on program leadership, assessment, and strategic initiatives while supporting the delivery of high-quality academic support services.</p>
<p>(Campus-specific Information and duties)</p>
<ul><li>Assist the Director by serving as the primary point of contact for students, tutors, faculty, and staff via phone, email, Zoom, and in person</li></ul>
<ul><li>Support the Director in maintaining an organized, welcoming, and professional tutoring center environment through front-desk coverage and daily operational support</li></ul>
<ul><li>Assist the Director in addressing scheduling conflicts, cancellations, and last-minute operational changes</li></ul>
<ul><li>Assist the Director with scheduling tutoring sessions and managing EAB Navigate for in-person and remote tutoring services</li></ul>
<ul><li>Assist the Director in matching students with appropriate tutors based on subject needs, availability, and program guidelines</li></ul>
<ul><li>Assist the Director in tracking tutor hours, timesheets, and payroll-related documentation</li></ul>
<ul><li>Assist the Director with hiring, onboarding, and training logistics for peer tutors and front desk staff</li></ul>
<ul><li>Assist with coordinating substitute tutor coverage when tutors are absent</li></ul>
<ul><li>Support communication between the Director and tutors regarding schedules, expectations, and operational procedures</li></ul>
<ul><li>Assist the Director in monitoring tutoring center usage, including student visits, unique students served, frequency of attendance, and utilization trends</li></ul>
<ul><li>Assist the Director in tracking and organizing data related to tutoring usage and student outcomes.</li></ul>
<ul><li>Prepare reports, spreadsheets, and summaries related to tutoring usage at the direction of the Director</li></ul>
<ul><li>Coordinate and support the day-to-day operations of the AMTC+ special tutoring program under the direction of the Director</li></ul>
<ul><li>Support assessment efforts by collecting post-session evaluations, surveys, and usage data</li></ul>
<ul><li>Assist the Director with outreach initiatives, including email communications, flyers, orientations, and event coordination</li></ul>
<ul><li>Support the planning and implementation of workshops and exam-review sessions</li></ul>
<ul><li>Represent the AMTC on behalf of the Director at outreach events as needed, under established guidance.</li></ul>
<ul><li>Assist the Director with office operations, including supplies, purchase requests, reimbursements, and general administrative support</li></ul>
<ul><li>Assist with budget tracking and documentation under the Director&rsquo;s supervision</li></ul>
<ul><li>Maintain reliable attendance and availability consistent with the center&rsquo;s operating hours.</li></ul>
<ul><li>Demonstrate flexibility and responsiveness in supporting a dynamic academic environment.</li></ul>
<ul><li>Perform other related administrative duties as assigned.</li></ul>
<p><b>QUALIFICATIONS</b></p>
<p>Bachelor's Degree and four years' relevant experience required.</p>
<p>Preferred Qualifications:</p>
<ul><li><p>Experience supporting academic support services, tutoring centers, or student success programs</p></li>
<li><p>
Demonstrated ability to coordinate schedules, manage data, and support day-to-day program operations</p></li>
<li><p>
Proficiency in Microsoft Office (Excel, Word, Outlook) and ability to prepare reports and track program data</p></li>
<li><p>
Proficiency in Google Applications (Forms, Sheets, Sites, Docs)</p></li>
<li><p>
Proficiency in EAB Navigate</p></li>
</ul>
<p><b>CUNY TITLE OVERVIEW</b></p>
<p>Provides administrative and program support to an administrative or academic department.</p>
<ul><li><p>Oversees department operations and assists management in planning department activities, creating schedules, assigning staff and preparing and delivering department communications.</p></li>
<li><p>
Works with appropriate offices related to personnel recruitment, expediting search activities</p></li>
<li><p>
Research coordinates and organizes materials for key events such as promotion and tenure reviews.</p></li>
<li><p>
Supervises and trains support staff and student workers.</p></li>
<li><p>
Manages budget and coordinates purchasing, accounting, and payroll.</p></li>
<li><p>
Provides instructions and basic advice to students, faculty, and others seeking information on department activities, policies, and schedules.</p></li>
<li><p>
Performs related duties as assigned.</p></li>
</ul>
<p>Job Title Name: Administrative Specialist</p>
<p><b>CUNY TITLE</b></p>
<p>Higher Education Assistant</p>
<p><b>FLSA</b></p>
<p>Exempt</p>
<p><b>COMPENSATION AND BENEFITS</b></p>
<p>Salary Range: $61,831 - $76,937. Salary commensurate with education and experience.</p>
<p>CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.</p>
<p>CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.</p>
<p><b>HOW TO APPLY</b></p>
<p>If you are viewing this job posting in CUNYfirst, please click on &quot;Apply Now&quot; on the bottom of this page and follow the instructions.</p>
<p>If you are viewing this job posting externally, please apply as follows:</p>
<p>Go to www.cuny.edu and click on &quot;Employment&quot;</p>
<p>Click &quot;Search job listings&quot;</p>
<p>Click on &quot;More search options&quot;</p>
<p>Search by Job Opening ID number 32147</p>
<p>Click on the &quot;Apply Now&quot; button and follow the instructions.</p>
<p>PLEASE NOTE THAT YOU MUST UPLOAD A COVER LETTER AND RESUME AS ONE DOCUMENT IN ANY OF THE FOLLOWING FORMATS: doc, .docx, .pdf, .rtf, or text format.</p>
<p><b>CLOSING DATE</b></p>
<p>May 13, 2026</p>
<p><b>JOB SEARCH CATEGORY</b></p>
<p>CUNY Job Posting: Managerial/Professional</p>
<p><b>EQUAL EMPLOYMENT OPPORTUNITY</b></p>
<p>CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.</p>
<p><b>Job ID: </b>32147</p>
<p><b>Location: </b>City College of New York</p>
<p><b>Job Type: </b>Full-Time</p></div>

Administrative Specialist (HEa) - Mathematics

<div><p>CUNY Office Assistant (Provisional) - Public Safety</p>
<p><b>GENERAL DUTIES</b></p>
<p><b>Assignment Level 1, 2 and 3</b> - Under supervision, performs office or secretarial work in various units, following relevant departmental, College, and University procedures. Typical duties are outlined below:</p>
<p>Documentation and Information</p>
<ul><li><div>Types and prints materials such as letters, memoranda, forms, purchase orders and vouchers, using typewriter/word processor/personal computers and all peripheral equipment.</div></li>
<li><div>
Proofreads typed material for accuracy, correcting errors as necessary.</div></li>
<li><div>
Uses commercial office software packages in typing, data entry, filing, updating files, and preparing various reports.</div></li>
<li><div>
Collects information or data from various sources; files and retrieves books, documents and/or data as needed. Updates existing files.</div></li>
<li><div>
Creates filing systems.</div></li>
<li><div>
Maintains departmental records; keeps separate confidential records when instructed.</div></li>
<li><div>
Retrieves and formats computerized data.</div></li>
<li><div>
With proper training, may take dictation and transcribe notes (written or recorded).</div></li>
<li><div>
Prepares and proposes various forms, e.g., financial aid applications, personnel papers and other college forms.</div></li>
</ul>
<p>Communications and Customer Service</p>
<ul><li><div>Provides information, as directed, to faculty, students, employees, and the general public.</div></li>
<li><div>
Responds to routine inquires regarding departmental affairs.</div></li>
<li><div>
Answers telephone calls; screens incoming calls and forwards/refers calls; assists in maintaining up-to-date mailing and telephone directories.</div></li>
<li><div>
Provides receptionist services; sets up appointments; keeps calendars; refers students, faculty, other CUNY employees and general public to proper areas or persons.</div></li>
<li><div>
Furnishes information on the department&rsquo;s rules and regulations, when authorized.</div></li>
<li><div>
Assists with arrangements for special events (e.g., conferences, reservations of rooms, travel arrangements, catering services, informing the relevant departments/units, etc.)</div></li>
<li><div>
Interviews and supervises College Assistants, College Work Study Students, Student Aides, Summer Interns, Volunteers, etc.</div></li>
<li><div>
Assists in training new employees in various office duties/use of office machines.</div></li>
<li><div>
Communicates with other academic or administrative departments or outside agencies to expedite the processing of work.</div></li>
</ul>
<p>Transaction Processing</p>
<ul><li><div>Prepares routine reports, including drafts, using information received from various sources.</div></li>
<li><div>
Receives and processes financial transactions following prescribed procedures (e.g., tuition payments, library fines).</div></li>
<li><div>
Processes purchase orders and supply orders; verifies deliveries.</div></li>
<li><div>
Verifies inventory and supplies reports on request.</div></li>
<li><div>
Completes Time &amp; Leave calculations and keeps up-to-date records.</div></li>
<li><div>
Assists supervisors in specialized office functions, e.g., fingerprinting, I-9, reference and background checking, unemployment insurance.</div></li>
<li><div>
Calculates payroll figures; verifies amounts on financial forms; prepares deposit records; refunds authorizations, and similar documents; keeps related records.</div></li>
<li><div>
Makes routine petty cash purchases and disbursements, and maintains petty cash account; keeps necessary records.</div></li>
<li><div>
Receives mail for the unit/department/college and distributes it among the proper persons; may sort mail per instructions.</div></li>
<li><div>
Prepare the department/unit/college mailings within or outside CUNY, arranging special mail services when authorized.</div></li>
<li><div>
Duplicates, collates and distributes materials. Coordinates the work of others to produce and distribute materials; confers with printing department and mailroom personnel as needed.</div></li>
<li><div>
Assists in preparing and distributing materials such as recruitment documents.</div></li>
<li><div>
Assists in registration activities within the department or as assigned; when authorized, processes drop/add and over tally requests for course registration.</div></li>
</ul>
<p>Other</p>
<ul><li><div>Performs routine upkeep of office machines, e.g., photocopier, typewriter, computer terminals, printers, fax machines.</div></li>
<li><div>
May serve on committees when authorized.</div></li>
</ul>
<p><b>Assignment Level 4</b> <b>-</b> Under supervision, performs moderately complex office or secretarial work in various units of CUNY. Perform tasks at assignment Level I, at a more complex or responsibility level or with significant expertise and masterly performance.</p>
<ul><li><div>May serve as secretary to an executive or to a small group of professional, managerial, or technical personnel.</div></li>
<li><div>
Organizes, supervises and coordinates the workload of a moderately complex office, including the supervision of full and part-time office support staff.</div></li>
<li><div>
Initiates administrative procedures on behalf of the department.</div></li>
<li><div>
Administers a specialized area, requiring unique training and/or experience within a large office.</div></li>
<li><div>
Interviews and recommends full and part-time office support staff, including College Assistants and CUNY Office Assistants in Level 1.</div></li>
<li><div>
Prepares and compiles complex reports, including simple research and analysis.</div></li>
<li><div>
With approval, makes improvements to department forms.</div></li>
<li><div>
Develops record-keeping systems.</div></li>
<li><div>
Trains office employees and others (as directed) in routine office duties, rules, procedures, etc. and related matters.</div></li>
</ul>
<p>______________________________</p>
<p><b>Levels 1, 2 and 3 are contractual pay steps based on length of employment.</b> <b>Employees are not given additional responsibilities when moving from Level 1 to Level 2 or from Level 2 to Level 3.</b> <b>However, Assignment Level 4 is an assignment level based on duties performed and is discretionary.</b></p>
<p><b>CONTRACT TITLE</b></p>
<p>CUNY Office Assistant</p>
<p><b>FLSA</b></p>
<p>Non-exempt</p>
<p><b>CAMPUS SPECIFIC INFORMATION</b></p>
<p>New York City College of Technology (City Tech) of the City University of New York (CUNY), a comprehensive college in downtown Brooklyn offering associate and baccalaureate degrees, invites applications for a CUNY Office Assistant position in Public Safety. This position will be in provisional status. Continued employment is contingent upon taking and passing a civil service examination when it is offered by CUNY.</p>
<p>The Department of Public Safety at City Tech consists of 1 Director (Chief), 2 Lieutenants, Sergeants, Specialists, and a Locksmith. Additionally, the College employs Campus Peace Officers and Campus Security Assistants who are assigned to patrol and fixed posts. Public Safety conducts administrative investigations involving CUNY policies, rules, and regulations, and also oversees the electronic intrusion alarm system that protects various buildings and monitors security surveillance cameras to ensure the safety of the college community.</p>
<p>Reporting to the Director of Public Safety, the CUNY Office Assistant will:</p>
<ul><li><div>Monitor and respond to emails from the Public Safety General inbox on a daily basis.</div></li>
<li><div>
Archive the daily tour summaries in the designated file for future reference.</div></li>
<li><div>
Update departmental and Director&rsquo;s Calendar with events happening across all campus locations.</div></li>
<li><div>
Monitor and maintain records of officers&rsquo; certificate completion statuses.</div></li>
<li><div>
Assist with the onboarding process for new hires or officers. Assist with training of new employees in various office duties and use of office machines.</div></li>
<li><div>
Process booking acknowledgments, and schedule background checks when instructed.</div></li>
<li><div>
Schedule hearings, and type up the summary of penalties as required.</div></li>
<li><div>
Receive, enter, and submit daily work orders to Buildings &amp; Grounds.</div></li>
<li><div>
Perform administrative duties such as typing and processing memoranda and forms. Proofread typed material for accuracy, correcting errors as necessary.</div></li>
<li><div>
File and retrieve books, documents and/or data as needed. Update existing files.</div></li>
<li><div>
Maintain departmental records; keep separate confidential records when instructed.</div></li>
</ul>
<p><b>MINIMUM QUALIFICATIONS</b></p>
<p><b>Proof of meeting requirements 1 &ndash; 4 is needed before the close of a Civil Service Examination filing period. You may be asked to provide proof of meeting these requirements at any time between your application and the close of the filing period.</b></p>
<div><div><p>A four-year high school diploma or its educational equivalent</p></div>
<div><p>
Two (2) years of experience performing general office work, which may be met by one of the following:</p></div>
</div>
<p>A) Two (2) years of satisfactory, full-time experience performing general office work; <b>or</b></p>
<p>B) One (1) year of satisfactory, full-time experience performing general office work and 30 semester credits from an accredited college or university; <b>or</b></p>
<p>C) An associate&rsquo;s degree or 60 college credits from an accredited college or university.</p>
<div><div><p>Passage of a qualifying Work Experience Test.</p></div>
<div><p>
English Language Proficiency. All candidates must be able to speak, read, write, and comprehend the English Language. English proficiency will be evaluated at the time of interview.</p></div>
</div>
<p>CUNY considers full-time work to be at least 35 hours per week. Part-time experience of at least 20 hours per week may be prorated by half and credited instead of, but not in addition to, full-time experience during the same period (e.g., two month&rsquo;s related work experience at 20-34 hours per week equate to one month&rsquo;s full-time related work experience.) Part-time experience of fewer than 20 hours per week will NOT be credited at all.</p>
<p>The high school diploma or its educational equivalent must be approved by a State's Department of Education or a recognized accrediting organization. The college or university must be accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).</p>
<p><b>Candidates who meet the above requirements must also meet requirements 5 &ndash; 7 after the close of the filing period.</b></p>
<div><div><p>Candidates must take and pass a job-related Civil Service Examination that measures critical competencies for the position.</p></div>
<div><p>
Candidates must undergo a background check, including a fingerprint screening and a verification of their education and work history.</p></div>
<div><p>
You will be required to meet the skill requirement of keyboard familiarity by demonstrating the ability to type accurately at a minimum speed of 100 keystrokes (20 words) per minute after errors are deducted. You must meet this requirement in order to be appointed. Additionally, candidates may be asked to demonstrate technical competence in using job-related software (e.g., word processing or other).</p></div>
</div>
<p><b>COMPENSATION</b></p>
<p>New Hire: $36,700*</p>
<p>Incumbent: $41,472</p>
<ul><li>This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.</li></ul>
<p><b>BENEFITS</b></p>
<p>CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.</p>
<p><b>HOW TO APPLY</b></p>
<p>Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select &quot;Apply Now&quot; and provide the requested information.</p>
<p>Candidates should provide a resume and cover letter.</p>
<p><b>CLOSING DATE</b></p>
<p>Open until filled with review of resumes to begin on or after April 27, 2026.</p>
<p><b>JOB SEARCH CATEGORY</b></p>
<p>CUNY Job Posting: Support Staff</p>
<p><b>EQUAL EMPLOYMENT OPPORTUNITY</b></p>
<p>CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.</p>
<p><b>Job ID: </b>31971</p>
<p><b>Location: </b>NYC College of Technology</p>
<p><b>Job Type: </b>Full-Time</p></div>

CUNY Office Assistant (Provisional) - Public Safety

<div><p>Assistant Vice President for Marketing &amp; Communications (ECP)</p>
<p><b>POSITION DETAILS</b></p>
<p>The City College of New York (CCNY), a senior college of The City University of New York (CUNY), seeks an innovative Assistant Vice President for Marketing and Communications (AVP) to lead a modern, data-driven transformation of the College's digital experience and institutional brand. Reporting to the Senior Vice President for Institutional Advancement, Communications and External Relations, the AVP serves as CCNY's chief communications and brand officer, responsible for a unified strategy across marketing, creative, digital, web, media relations, and public affairs.</p>
<p>The successful candidate will shape CCNY's marketing and communications ecosystem with a forward-looking vision centered on customer-grade digital UX, brand consistency, and audience-focused engagement. The AVP will elevate CCNY's public website and digital channels, mature analytics and insights, implement governance and accessibility standards, and orchestrate compelling storytelling that advances recruitment, reputation, fundraising, and community engagement.</p>
<p>Duties include but are not limited to:</p>
<p><b>Digital Strategy &amp; Web Leadership</b></p>
<ul><li><div>Lead the strategy, roadmap, and execution for CCNY's public website and key digital channels, including UX research, content strategy, information architecture, accessibility, performance, and security.</div></li>
<li><div>
Implement a centralized governance model (standards, workflows, review/approval processes, service levels) and a college-wide liaison network to keep content accurate, timely, and on-brand.</div></li>
<li><div>
Integrate analytics (e.g., web, SEO, CRM/CMS signals) to monitor task completion, engagement, and conversion; drive iterative improvements through A/B testing and insights.</div></li>
</ul>
<p><b>Brand &amp; Creative Stewardship</b></p>
<ul><li><div>Own the institutional brand strategy and visual identity; ensure coherence across digital, print, social, broadcast, and environmental applications.</div></li>
<li><div>
Direct development of signature campaigns, recruitment marketing, editorial series, publications, and multimedia assets that amplify CCNY's mission and impact.</div></li>
</ul>
<p><b>Marketing &amp; Audience Growth</b></p>
<ul><li><div>Architect multi-channel, audience-centric campaigns that grow awareness, consideration, applications/inquiries, and event participation.</div></li>
<li><div>
Establish performance frameworks (KPIs, dashboards, pacing reviews) and optimize media mix and creative based on evidence.</div></li>
</ul>
<p><b>Media</b> <b>Relations</b> <b>&amp;</b> <b>Public</b> <b>Affairs</b></p>
<ul><li><div>Oversee proactive media strategy, executive visibility, thought leadership, and rapid-responseprotocols;cultivaterelationshipswithlocal,national,andhigher-edmedia.</div></li>
<li><div>
Coordinatemessagingandalignmentacrossinternalandexternalstakeholders.</div></li>
</ul>
<p><b>Team,</b> <b>Vendors</b> <b>&amp;</b> <b>Operations</b></p>
<ul><li><div>Leadanddevelopahigh-performing,multidisciplinaryteamspanningDigital/Web, Marketing &amp; Creative, Editorial/PR, and broadcast (e.g., WHRC).</div></li>
<li><div>
Recruittokeycapabilitiessupportingdigitaltransformation(e.g.,WebsiteContent&amp; Creative Specialist, Website Data &amp; Technology Assistant) and manage agencies/vendors, RFPs/SOWs, budgets, and contracts.</div></li>
<li><div>
Promoteacultureofaccessibility,inclusion,andcontinuouslearning.</div></li>
</ul>
<p><b>QUALIFICATIONS</b></p>
<p>This position is in CUNY&rsquo;s Executive Compensation Plan. All executive positions require a minimum of a bachelor&rsquo;s degree and eight years&rsquo; of related experience.</p>
<p><b>Preferred Qualifications:</b></p>
<ul><li><div>Master's degree in marketing, communications, journalism, public affairs, design, or related field.</div></li>
<li><div>
8+ years of progressive leadership in marketing, communications, or digital strategy in higher education or a similarly complex organization.</div></li>
<li><div>
Demonstrated success leading enterprise-level digital initiatives (website rebuilds, design systems, content governance, analytics) and brand programs with measurable outcomes.</div></li>
<li><div>
Strong track record building and managing cross-functional teams, agencies, and vendor portfolios.</div></li>
<li><div>
Exceptional communication, stakeholder management, and executive advisory skills.</div></li>
<li><div>
Experience overseeing large-scale website redesigns and digital governance within complex organizations.</div></li>
<li><div>
Proficiency with web analytics/SEO, content operations, UX research methods, and accessibility standards (e.g., WCAG).</div></li>
<li><div>
Depth in media relations and issues/crisis communications.</div></li>
<li><div>
Commitment to equity, inclusion, belonging, and accessibility, and to supporting first-generation students.</div></li>
</ul>
<p><b>CUNY TITLE</b></p>
<p>Assistant Vice President</p>
<p><b>COMPENSATION AND BENEFITS</b></p>
<p>Salary Range: $175,000 - $195,000. Salary commensurate with education and experience.</p>
<p>CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.</p>
<p><b>HOW TO APPLY</b></p>
<p>If you are viewing this job posting in CUNYfirst, please click on &quot;Apply Now&quot; on the bottom of this page and follow the instructions.</p>
<p>If you are viewing this job posting externally, please apply as follows:</p>
<p>Go to www.cuny.edu and click on &quot;Employment&quot;</p>
<p>Click &quot;Search job listings&quot;</p>
<p>Click on &quot;More search options&quot;</p>
<p>Search by Job Opening ID number 32055</p>
<p>Click on the &quot;Apply Now&quot; button and follow the instructions.</p>
<p>PLEASE NOTE THAT YOU MUST UPLOAD A COVER LETTER AND RESUME AS ONE DOCUMENT IN ANY OF THE FOLLOWING FORMATS: doc, .docx, .pdf, .rtf, or text format.</p>
<p><b>CLOSING DATE</b></p>
<p>May 8, 2026</p>
<p><b>JOB SEARCH CATEGORY</b></p>
<p>CUNY Job Posting: Executive</p>
<p><b>EQUAL EMPLOYMENT OPPORTUNITY</b></p>
<p>CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.</p>
<p><b>Job ID: </b>32055</p>
<p><b>Location: </b>City College of New York</p></div>

Assistant Vice President for Marketing & Communications (ECP)

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Assistant Vice President for Marketing & Communications (ECP)