Urwah Admin

Grand City

Key Responsibilities:<ul><li>Supervise and control all stock-related operations including receiving, storage, issuance, and dispatch of materials.</li><li>Ensure accurate stock records are maintained in inventory registers or ERP systems.</li><li>Monitor stock levels regularly and coordinate with procurement for replenishment to avoid shortages or excess inventory.</li><li>Implement and maintain effective stock tracking systems and procedures.</li><li>Conduct regular physical stock counts and reconcile with system data.</li><li>Identify and report slow-moving, obsolete, or expired stock.</li><li>Ensure all materials are properly labeled, stored, and preserved in compliance with company standards.</li><li>Prepare and submit daily, weekly, and monthly stock reports to management.</li><li>Maintain safety, cleanliness, and organization of the warehouse area.</li><li>Coordinate closely with procurement, site operations, and finance departments.</li><li>Lead and train store/warehouse staff to ensure compliance with SOPs.</li><li>Support internal and external audits and ensure documentation is complete and accurate.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Logistics, or related field.</li><li>3&ndash;5 years of experience in a similar stock or inventory management role, preferably at an industrial or construction site.</li><li>Strong knowledge of inventory management systems and stock control procedures.</li><li>Proficient in MS Excel and familiar with ERP software (SAP, Oracle, etc.).</li><li>Strong organizational and analytical skills.</li><li>Good communication and leadership skills.</li><li>High level of integrity and attention to detail.</li></ul>Working Conditions:<ul><li>Based full-time at the Kharian warehouse site.</li><li>May require extended hours during audits, month-end closings, or critical operations.</li><li>Some physical activity involved (e.g., stock inspections, supervising loading/unloading).</li></ul>Job Type: Full-timeWork Location: In person

Stock Manager

Location: DHA Lahore Job Type: Full-Time Department: Collections / Recovery Experience: Minimum 5&ndash;7 years (with at least 2 years in a leadership role)Job Description:We are seeking an experienced and results-driven Recovery Call Centre Manager to lead and oversee the operations of our recovery call center. The successful candidate will be responsible for managing day-to-day recovery operations, driving performance targets, ensuring compliance with regulatory standards, and developing a high-performing team of recovery agents.Key Responsibilities:<ul><li>Lead and manage the recovery call center team to meet and exceed recovery targets.</li><li>Design and implement effective strategies for recovery.</li><li>Monitor call quality, productivity, and adherence to company policies and compliance guidelines.</li><li>Analyze daily, weekly, and monthly reports to identify trends, gaps, and opportunities for improvement.</li><li>Provide coaching, training, and performance feedback to agents.</li><li>Ensure customer interactions are handled professionally and ethically.</li><li>Develop KPIs to drive motivation and results.</li><li>Use CRM and call center tools to track and optimize workflows.</li></ul>Requirements:<ul><li>Bachelor's degree in Business Administration, Finance, or related field (Master&rsquo;s preferred).</li><li>Minimum 5&ndash;7 years of relevant experience in collections/recovery, with at least 2 years in a managerial or supervisory role.</li><li>Strong understanding of real estate recovery processes and relevant regulations.</li><li>Excellent leadership, communication, and conflict-resolution skills.</li><li>Proficient in MS Office and call center management software.</li><li>Ability to work under pressure and meet deadlines consistently.</li></ul>Job Type: Full-timeWork Location: In person

Recovery Call Centre Manager

Job description:We're Hiring: Executive Assistant / Personal Staff Officer (PSO) to the CEO<ul><li>Location: DHA Lahore</li><li>Full-Time</li><li>Industry: Real Estate</li><li>Reporting to: CEO</li></ul>Are you a high-performing professional with a strong command of executive support, strategic coordination, and stakeholder management? We are looking for an experienced Executive Assistant / PSO to support our Chief Executive Officer (CEO) at Grand City.This role offers a unique opportunity to work directly with top leadership and influence strategic outcomes while managing complex workflows and high-level interactions.Key Responsibilities: Executive Support<ul><li>Serve as the primary point of contact between the CEO and internal/external stakeholders.</li><li>Manage and maintain the CEO&rsquo;s calendar, including meetings, travel, and events.</li><li>Prepare meeting briefs, agendas, presentations, and talking points.</li><li>Track and follow up on CEO communications, decisions, and delegated actions.</li><li>Handle sensitive and confidential information with discretion and professionalism.</li></ul>Coordination &amp; Liaison<ul><li>Act as a liaison between the CEO and senior management, clients, partners, and government bodies.</li><li>Ensure effective cross-departmental communication aligned with the CEO&rsquo;s directives.</li><li>Attend meetings with or on behalf of the CEO; prepare MoMs and track actionable items.</li></ul>Project &amp; Information Management<ul><li>Oversee and monitor progress on high-priority initiatives and strategic projects.</li><li>Assist in drafting and reviewing strategic reports, memos, and official correspondence.</li><li>Maintain structured records, trackers, and ensure smooth information flow to and from the CEO&rsquo;s office.</li></ul>Administrative Duties<ul><li>Draft professional letters, emails, and official communications.</li><li>Manage incoming correspondence, screen calls, and prioritize responses.</li><li>Support event planning and protocol management for board meetings, VIP visits, or media events.</li><li>Coordinate logistics for meetings, workshops, and offsite engagements.</li></ul>Requirements &amp; Qualifications<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s in Business Administration, Public Administration, Management, or related field.</li><li>Experience: Minimum 2 years in an executive assistant or PSO role, preferably supporting C-level leadership.</li></ul>Skills &amp; Competencies<ul><li>Exceptional written and verbal communication skills.</li><li>Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li><li>Professional demeanor with strong interpersonal and stakeholder management skills.</li><li>Ability to manage multiple priorities under pressure with accuracy and efficiency.</li><li>Proactive, highly organized, discreet, and dependable.</li></ul>Key Attributes<ul><li>Strong sense of ownership and attention to detail.</li><li>Solution-oriented mindset and sound decision-making ability.</li><li>Composed and professional in high-pressure environments.</li><li>Committed, loyal, and aligned with executive priorities.</li><li>Flexible to work extended hours and travel as required.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Up to Rs90,000.00 per monthApplication Question(s):<ul><li>Previous Experience in Numbers For Executive Assistant Position</li></ul>Work Location: In person

Personal Staff Officer (PSO) To CEO

Job Title: Head of Marketing (HOD Marketing) Location: DHA Phase 8, Lahore Industry: Real Estate / Property Development Job Type: Full-time | In-personJob SummaryWe are looking for a dynamic and experienced Head of Marketing to lead the marketing department. The ideal candidate will have a proven track record in strategic planning, brand management, and digital marketing within a high-growth environment, preferably in the real estate sector. This is a senior leadership position requiring strong strategic vision, team management, and performance-driven execution.Responsibilities<ul><li>Develop and implement marketing strategies aligned with business goals</li><li>Lead market research and competitive analysis</li><li>Manage a cross-functional team (digital, creative, content)</li><li>Oversee brand consistency across all marketing materials</li><li>Lead SEO, SEM, email, and social media marketing</li><li>Plan and execute multi-channel campaigns within budget</li><li>Collaborate with internal departments and external agencies</li><li>Monitor KPIs and deliver monthly/quarterly performance reports</li><li>Take on special projects as needed and adapt to business priorities</li></ul>Key Performance Indicators (KPIs)<ul><li>100% alignment of marketing plans with company objectives</li><li>On-time campaign execution and reporting</li><li>Data-driven decision-making</li><li>High-performing, well-trained marketing team</li><li>Consistent brand messaging across all platforms</li></ul>Requirements<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Business, or a related field</li><li>8&ndash;10 years of relevant experience, including at least 3 years in a leadership role</li><li>Strong command of digital marketing tools and analytics</li><li>Excellent leadership, communication, and strategic planning skills</li><li>Prior experience in real estate or property development is a plus</li></ul>Working Conditions<ul><li>Based in a professional office setting in DHA Phase 8</li><li>May require occasional travel for work</li><li>Must be willing to work extended hours as needed to meet deadlines</li></ul>Benefits<ul><li>Competitive salary package</li><li>Professional growth opportunities</li><li>Collaborative and fast-paced work environment</li></ul>Job Type: Full-timeWork Location: In person

Head of Marketing

Job Description:We are looking for a highly disciplined and experienced Admin Head to lead administrative operations at Arifwala location. The ideal candidate is a Retired Army Officer (preferably from the rank of Major or above), with a proven background in handling administrative affairs in large-scale housing or real estate projects such as DHA or similar.Key Responsibilities:<ul><li>Oversee day-to-day administrative functions across the project site and office</li><li>Ensure strict implementation of security, logistics, and facility management protocols</li><li>Liaise with government departments and regulatory bodies</li><li>Maintain discipline and enforce organizational SOPs</li><li>Supervise staff performance and provide leadership to the admin team</li><li>Manage vendor contracts, procurement processes, and general services</li><li>Facilitate project management teams with necessary administrative support</li></ul>Requirements:<ul><li>Retired Officer from Pakistan Army (Major/Lt. Colonel or equivalent rank preferred)</li><li>Experience with DHA or large-scale real estate projects is highly desirable</li><li>Strong leadership, communication, and organizational skills</li><li>Ability to work under pressure and handle multiple tasks effectively</li><li>Familiarity with real estate development processes and administrative compliance</li></ul>Location: Arifwala &ndash; Candidates from surrounding areas or willing to relocate are encouraged to apply.Job Type: Full-timeWork Location: In person

Admin Head - Arifwala

Internship Opportunities at Grand City<ul><li>Location: DHA Phase 6</li><li>Employment Type: Internship</li><li>Onsite - 10am - 6pm (Monday to Saturday)</li></ul>Grand City is looking for talented fresh graduates to join us as Interns across multiple departments:<ul><li>Accounting</li><li>Human Resources</li><li>Customer Service Department (CSD)</li><li>Sales</li><li>Marketing</li></ul>We&rsquo;re seeking motivated, career-driven individuals who are ready to learn, grow, and make an impact.Requirements:<ul><li>Fresh graduates from reputable universities</li><li>Minimum CGPA 3.0 or above</li><li>Strong communication and interpersonal skills</li><li>Eagerness to learn and contribute in a fast-paced professional environment</li></ul>What We Offer:<ul><li>Hands-on training and mentorship</li><li>Exposure to real business operations</li><li>A chance to kickstart your career with one of the leading real estate development companies in Pakistan.</li></ul>Job Type: Internship Contract length: 3 monthsPay: Up to Rs25,000.00 per monthWork Location: In person

Intern

Key Responsibilities:1. Inbound and Outbound Calls&middot; Handle inbound calls from customers regarding payment due dates, account status, and recovery-related inquiries.&middot; Make outbound calls to clients for payment reminders, settlement discussions, and overdue balance recovery.&middot; Engage with customers who are in arrears, offering solutions and payment plans to bring their accounts up to date.&middot; Provide information about ongoing real estate projects, payment plans, and relevant offers.2. Queries Resolution&middot; Resolve customer queries related to their real estate investments, payment status, and account balances.&middot; Explain payment options, penalties, payment schedules, and any related terms and conditions.&middot; Assist clients in understanding their payment history, making necessary adjustments if applicable.&middot; Address and resolve client disputes related to payments, fees, and recovery processes.3. WhatsApp Communication Management&middot; Manage WhatsApp accounts for sending payment reminders, discount offers, and promotional messages.&middot; Share payment options, deadlines, and recovery information through WhatsApp to keep clients informed.&middot; Send voice notes to clients, explaining payment issues or offering personalized recovery solutions.&middot; Use WhatsApp to build better client relationships and encourage timely payments.4. Payment Sharing and Account Statements&middot; Generate and send payment statements to clients upon request and ensure timely delivery of all necessary documents.&middot; Share information on outstanding payments, payment history, and outstanding balances with customers.&middot; Assist clients in understanding their financial position with Grand City and help clarify any discrepancies.5. Payment Recovery &amp; Settlements&middot; Facilitate discussions with customers on overdue payments and provide clear options for settling debts.&middot; Offer flexible payment plans or settlement options to clients in arrears, ensuring a smooth recovery process.6. Data Entry and Documentation&middot; Accurately document all customer interactions, ensuring details are recorded in the customer management system.&middot; Maintain up-to-date client records, noting payment status, outstanding amounts, and communication history.&middot; Ensure that all communications (calls, WhatsApp messages, emails) are logged appropriately.7. Compliance and Reporting&middot; Maintain confidentiality of customer data and financial information at all times.&middot; Report daily progress on recovery targets, call outcomes, and payment statuses to management.Job Type: Full-timePay: Up to Rs45,000.00 per monthWork Location: In person

Customer Support Representative

Join Grand City and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.