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Gulf Worldwide Distribution FZE

We are seeking candidates for Customer Care Executive role responsible for the efficient management of the daily sales cycle, from order collection and processing to final logistics coordination and customer communication. This role requires strong organizational skills and attention to detail to ensure timely and accurate execution of all administrative and coordination tasks.Key ResponsibilitiesThe successful candidate will be responsible for the following core areas:<ul><li>Order Management: Managing customer requirements and ensuring the timely collection of orders on a daily basis from customers and Sales Managers.</li><li>Documentation: Preparing and accurately issuing sales confirmations and invoices.</li><li>Sales Administration: Preparing and processing Sales Returns, Warranty Requests, and handling all other related documentation and administrative aspects.</li><li>Logistics Coordination: Liaising directly with the Logistics Department to coordinate the timely delivery and collection of orders.</li><li>Customer Support: Serving as a primary point of contact for daily communication with customers.</li><li>Financial Administration: Preparing and sending Stock Lists and Statement of Accounts to customers.</li><li>Reporting: Preparing and presenting operational and sales coordination reports during weekly meetings.</li></ul>Candidate Requirements<ul><li>Education: Must be a Graduate.</li><li>Experience: Experienced in Sales Coordination and results-oriented in previous roles.</li><li>Skills: Should be highly organized and possess excellent communicative abilities.</li><li>Technical Proficiency: Must have experience in Computer Operations (e.g., standard office software, ERP/CRM).</li><li>Language: Must be fluent in Hindi (verbal and written).</li></ul>Industry Advantage: Previous experience in the Auto Motive Spare Parts segment will be a significant added advantageJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Customer Care Executive

About the Role:We are seeking a high-performing and experienced Sales Executive to drive growth and manage key accounts within the UAE's competitive automotive aftermarket industry. The successful candidate will be a results-driven professional responsible for maximizing sales volume for both spare parts and automotive batteries across the assigned territory.Key Responsibilities and Accountabilities1. Sales and Business Development:<ul><li>Achieve and exceed defined sales volume targets for both automotive spare parts and batteries within the designated region.</li><li>Proactively identify, qualify, and secure new dealership partners to expand market presence.</li><li>Develop and execute strategic sales plans to penetrate new market segments and improve overall sales performance.</li></ul>2. Customer Relationship Management (CRM):<ul><li>Cultivate and maintain strong, long-term relationships with existing dealers and distribution channels.</li><li>Act as the primary point of contact for dealers, ensuring high levels of satisfaction and retention.</li><li>Leverage deep local market and customer knowledge to provide a competitive advantage (a significant plus).</li></ul>3. Financial and Operational Oversight:<ul><li>Ensure the timely collection of payments and manage accounts receivable to maintain healthy cash flow.</li><li>Coordinate with Customer Care Executives for the efficient preparation and processing of invoices, warranty forms, and sales returns.</li><li>Maintain accurate records of all sales activities and customer interactions in the company's system.</li></ul>4. Market Intelligence and Strategy:<ul><li>Monitor, analyze, and report on regional market developments, competitor activities, and emerging trends to the Head of Sales.</li><li>Recommend and identify opportunities for product portfolio expansion and sales process improvements.</li></ul>Required Qualifications and Experience<ul><li>Experience: Minimum of 2+ years of progressive, verifiable sales experience within the Automotive Spare Parts industry in the UAE.</li><li>Product Knowledge: Direct experience in the sales and distribution of Automotive Batteries and Spare Parts.</li><li>Driving: Must possess a valid Dubai Driving License.</li><li>Language Proficiency: Fluency in Hindi is required due to the nature of local business operations and customer base.</li><li>Technical Skills: Proficiency in standard computer operations and business software (e.g., MS Office Suite, CRM software).</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per month

Sales Executive

Join Gulf Worldwide Distribution FZE and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Gulf Worldwide Distribution FZE

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Customer Care Executive

Sales Executive