Qureos Mentor

Halan - حالا

<div>
 
 
 Job Summary:
 
 
 
 The Sales Support Specialist is responsible for providing administrative and operational support to the sales team to ensure smooth and efficient sales processes. This role involves handling customer inquiries, preparing sales documents, and coordinating between the sales team and other departments to achieve sales targets.
 
 
 
 Key Responsibilities:
 
 
 <ol>
 
 <li>
 Assist the sales team in preparing proposals, contracts, and sales presentations.
 </li>
 
 <li>
 Respond to customer inquiries and provide product or service information.
 </li>
 
 <li>
 Maintain and update customer databases and sales records.
 </li>
 
 <li>
 Coordinate with the logistics and finance departments to ensure timely delivery and payment processing.
 </li>
 
 <li>
 Track sales performance and generate reports for the sales manager.
 </li>
 
 <li>
 Handle administrative tasks such as scheduling meetings, managing calendars, and organizing sales materials.
 </li>
 
 <li>
 Provide post-sales support to ensure customer satisfaction.
 </li>
 </ol>
</div>

Sales Support Officer

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 
 We are seeking a dedicated and detail-oriented SOC Analyst with 2-3 years of experience to join our Security Operations Center (SOC) team. The ideal candidate will be responsible for monitoring, detecting, and responding to security incidents to protect our organization&rsquo;s information assets.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 
 <li>
 
 Monitor Security Alerts: Continuously monitor security alerts from SIEM solution and various security tools and systems.
 
 </li>
 
 <li>
 
 Incident Response: Investigate and respond to security incidents, including malware infections, unauthorized access, and other security breaches and act as the first responder to security incidents by analyzing, containing, and mitigating threats.
 
 </li>
 
 <li>
 
 Log Analysis: Analyze logs from SIEM solution including systems, firewalls, intrusion detection/prevention systems, and other security devices to identify potential threats.
 
 </li>
 
 <li>
 
 Coordinate and support the containment and eradication of security incidents. Provide guidance and support to other IT teams, Development teams and stakeholders on security incident response and remediation.
 
 </li>
 
 <li>
 
 Threat Intelligence: Stay updated on the latest threat landscape, including new vulnerabilities, exploits, and attack vectors, and apply threat intelligence to identify and mitigate potential security threats, security weaknesses and recommend actions.
 
 </li>
 
 <li>
 
 Ensure that security significant logs are available in SOC monitoring tools for analysis and investigation.
 
 </li>
 
 <li>
 
 Documentation: Maintain detailed documentation of security incidents, including the actions taken and the outcomes.
 
 </li>
 
 <li>
 
 Collaboration: Work closely with other IT and security teams to ensure a coordinated response to security incidents.
 
 </li>
 
 <li>
 
 Reporting: Prepare and present reports on security incidents and trends to management.
 
 </li>
 
 </ul>
 
 
 
 
 
 Requirments:
 
 
 
 
 
 <ul>
 
 <li>
 
 Bachelor&rsquo;s degree in computer science, Information Technology, Cybersecurity, or a related field.
 
 </li>
 
 <li>
 
 4+ years of experience in a SOC or similar security role.
 
 </li>
 
 <li>
 
 Relevant certifications such as CompTIA Security+, CEH, or equivalent are preferred.
 
 </li>
 
 <li>
 
 Proficiency with SIEM tools (e.g., FortiSIEM, Splunk, QRadar).
 
 </li>
 
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 Knowledge of network protocols and security technologies.
 
 </li>
 
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 Experience with incident response and handling.
 
 </li>
 
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 Familiarity with threat intelligence platforms and methodologies.
 
 </li>
 
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 Strong analytical and problem-solving skills.
 
 </li>
 
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 Excellent communication and teamwork abilities.
 
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 Attention to detail and ability to work under pressure.
 
 </li>
 </ul>
</div>

SOC Analyst

<div>
 
 
 We&rsquo;re looking for a
 
 
 Product Manager
 
 
 
 
 Join our fast-growing
 
 
 Digital Lending
 
 
 team and help shape the future of financial access. You&rsquo;ll be part of the product initiatives powering millions of transactions using data to craft intuitive user experiences and scalable financial solutions. If you love making decisions backed by insights and impact, this one&rsquo;s for you.
 
 
 
 
 
 
 
 
 What you&rsquo;ll do
 
 
 
 
 &bull; Own the full product lifecycle from discovery and design to delivery and optimization with a strong focus on data-driven decisions
 
 
 
 
 &bull; Define and track key metrics (activation, retention, conversion) to inform strategy and unlock growth
 
 
 
 
 &bull; Turn user behavior, A/B test results, and market trends into actionable product improvements
 
 
 
 
 &bull; Collaborate with Data Science, Engineering, and Design to build products that balance user value and business goals
 
 
 
 
 &bull; Communicate clearly with stakeholders, aligning vision with measurable outcomes
 
 
 
 
 
 
 
 
 What we&rsquo;re looking for
 
 
 
 
 &bull; 1&ndash;3 years of Product Management experience (fintech or consumer-tech is a plus)
 
 
 
 
 &bull; Analytical mindset with hands-on experience using tools like SQL, Mixpanel, or similar
 
 
 
 
 &bull; Passion for solving complex problems with simple, data-driven solutions
 
 
 
 
 &bull; Strong communication and collaboration skills &mdash; you can simplify complex ideas for any audience
 
 
</div>

Product Manager

<div>
 
 
 Job purpose
 
 
 
 
 The role is responsible for activating new users through our activation points and raising awareness about the company&rsquo;s products and services. The ideal candidate is enthusiastic, results-driven, and enjoys interacting with customers.
 
 
 
 
 
 
 
 Role and Responsibilities
 
 
 
 
 -Represent the company professionally at activation points and promotional locations.
 
 
 
 
 -Achieve daily and weekly activation targets while maintaining high-quality service.
 
 
 
 
 -Activate user accounts quickly and accurately.
 
 
 
 
 -Promote and explain the company&rsquo;s products to potential users.
 
 
 
 
 -Support customer requests and make basic adjustments when needed.
 
 
 
 
 Qualifications and Education Requirements
 
 
 
 
 -Bachelor&rsquo;s degree in any relevant field.
 
 
 
 
 -0&ndash;1 year of experience in sales.
 
 
 
 
 -Strong drive for achieving results
 
 
 
 
 -Excellent communication and negotiation skills.
 
 
 
 
 -Flexibility to work night shifts, weekends, and public holidays when required.
 
 
 
 
 -Previous customer service experience is a plus.
 
 
 
 
 
 
 
 
 
</div>

Direct Sales Specialist - Giza

<div>
 
 ob Responsibilities:
 
 
 -0:2 Year of experience
 
 
 - Collect payments on past due bills.
 
 
 - Inform clients of overdue accounts and amount currently owed.
 
 
 - Planning for repayment of debts and preparing repayment schedules according to the debtor&rsquo;s financial situation.
 
 
 - Record new commitment to repay debt.
 
 
 - Always deliver a consistent and professional level of service.
 
 
 - Achieve set revenue targets and call quality objectives.
 
 
 - Advise and influence customers on the payment options for debt collection.
 
 
 - Handle each call promptly and in the correct manner, updating records accordingly.
 
 
 - Input customer related data accurately and efficiently.
 
 
 - Take responsibility for resolving disputes, ensuring that caller concerns are actioned correctly, and all parties are notified.
 
 
 - Manage customers who are resistant to agent contact by remaining polite, tactful, honest and firm.
 
 
 - Decide on the correct action when negotiating payments.
 
 
 - Always follow strict Company policies and procedures, ensuring that legal requirements are met.
 
 
 - Have the ability to relate to people from a variety of different backgrounds.
 
 
 - Be persuasive, persistent and self-motivated.
 
 
 - Show assertiveness, tact and flexibility.
 
 
 
 
 
 Location : Mall of Arabia , 6 October
 
</div>

Collection Officer Officer

<div>
 
 
 Job Overview:
 
 
 
 
 
 
 
 We are seeking a
 
 
 Senior Quality Control (QC) Engineer
 
 
 to join our growing technology team. In this role, you will take ownership of the testing strategy and ensure the delivery of high-quality, reliable, and scalable software products. You will lead quality initiatives, mentor junior team members, and collaborate closely with cross-functional teams to embed a culture of excellence throughout the development lifecycle.
 
 
 
 
 
 
 
 As a
 
 
 Senior QC Engineer
 
 
 , you will play a key role in maintaining automated testing, validating backend systems and
 
 
 APIs
 
 
 , and optimizing performance across complex environments.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 &bull;Collaborate with developers, DevOps, and product managers to ensure quality is embedded at every stage of development.
 
 
 
 
 &bull;Perform
 
 
 API testing
 
 
 using
 
 
 Postman
 
 
 and
 
 
 Rest Assured
 
 
 , ensuring robust backend validation.
 
 
 
 
 &bull;Conduct performance and load testing to identify bottlenecks and support optimization.
 
 
 
 
 &bull;Validate data accuracy and consistency using
 
 
 SQL
 
 
 and
 
 
 NoSQL
 
 
 databases.
 
 
 
 
 &bull;Mentor and guide
 
 
 junior QC engineers
 
 
 , reviewing their test plans and automation scripts.
 
 
 
 
 &bull;Participate in
 
 
 automation code reviews
 
 
 and provide constructive feedback on testability and quality standards.
 
 
 
 
 &bull;Research and introduce new tools or techniques to enhance testing efficiency and coverage.
 
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 
 &bull;Minimum 3+ years of experience in
 
 
 Software Quality Assurance
 
 
 , with at least 1 year in a senior or lead capacity.
 
 
 
 
 &bull;Strong grasp of
 
 
 ISTQB
 
 
 concepts, methodologies, and techniques.
 
 
 
 
 &bull;Proven experience of
 
 
 Java
 
 
 and
 
 
 JavaScript
 
 
 for building automation scripts.
 
 
 
 
 &bull;Proven experience with
 
 
 Rest Assured
 
 
 and
 
 
 Postman
 
 
 for
 
 
 API
 
 
 testing.
 
 
 
 
 &bull;Hands-on experience with
 
 
 Performance Testing
 
 
 tools and methodologies.
 
 
 
 
 &bull;Good command of
 
 
 SQL
 
 
 and
 
 
 NoSQL
 
 
 databases.
 
 
 
 
 &bull;Familiarity with
 
 
 gRPC
 
 
 and
 
 
 WebSockets
 
 
 testing is a strong plus.
 
 
 
 
 &bull;Excellent analytical and problem-solving skills with strong attention to detail.
 
 
 
 
 &bull;Ability to lead initiatives, influence teams, and drive quality improvements.
 
 
 
 
 &bull;Strong communication skills and a collaborative mindset in a fast-paced environment.
 
 
 
 
 
</div>

Senior QC Engineer

<div>
 
 
 About the job
 
 
 
 
 Job Overview:
 
 
 
 
 
 
 
 We&rsquo;re looking for a PR &amp; Communications Supervisor to drive media relations, events, and CSR communications while ensuring consistent brand messaging across markets.
 
 
 
 
 The ideal candidate is a strong communicator with hands-on PR experience.
 
 
 
 
 
 
 
 Job Description:
 
 
 
 
 - Create briefing documents for press releases, announcements, and social media posts.
 
 
 
 
 - Coordinate logistics for media events, interviews, and conferences.
 
 
 
 
 - Monitor and track media coverage to provide updates and insights.
 
 
 
 
 - Handle regional-specific PR tasks in coordination with local agencies and partners.
 
 
 
 
 - Ensure market-appropriate communication while maintaining brand consistency.
 
 
 
 
 - Assist in planning and executing events.
 
 
 
 
 - Follow up with internal stakeholders and liaise with the agency on the activities of the company&rsquo;s CSR Foundation.
 
 
 
 
 - &NoBreak;Coordinate with internal teams to gather information and ensure seamless execution of activities.
 
 
 
 
 - &NoBreak;Support content creation for LinkedIn, media kits, and internal communication.
 
 
 
 
 - &NoBreak;Track PR performance metrics for weekly or monthly reports.
 
 
 
 
 - &NoBreak;Provide real-time updates on crisis monitoring and media sentiment.
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 
 - 5+ years of experience in PR &amp; Communications.
 
 
 
 
 
 
 
 - Excellent command of written and spoken Arabic &amp; English.
 
 
 
 
 
 
 
 - Strong agility, problem-solving, and multitasking skills.
 
 
</div>

PR & Communication Supervisor

Join Halan - حالا and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.