Qureos Mentor

Halan - حالا

<div>
 
 
 Overview
 
 
 
 
 We are seeking an experienced
 
 Senior Collection Specialist
 
 with at least 5 years of relevant experience to execute our
 
 
 collection
 
 
 process. The ideal candidate will be responsible for implementing Dayrah (Halan Gam3ya) Branches
 
 
 collection
 
 
 processes, improving recovery rates, and ensuring compliance with regulatory requirements while fostering positive relationships with sister companies.
 
 
 
 
 
 
 
 What You&acute;ll Do
 
 
 <ul>
 
 <li>
 
 Execute the instructions set out by the head of risk and credit and liaise with company wide departments to achieve his KPI's
 
 </li>
 
 <li>
 
 Client Communication: Engage with clients where necessary to discuss outstanding balances, negotiate payment plans, and resolve disputes.
 
 </li>
 
 <li>
 
 
 Performance Monitoring: Track and analyze
 
 
 collection
 
 
 metrics, preparing reports on team performance and account statuses.
 
 
 </li>
 
 <li>
 
 
 Compliance Management: Ensure all
 
 
 collection
 
 
 activities comply with CBE .
 
 
 </li>
 
 <li>
 
 Collaboration: Work closely with other departments such as finance , customer service &amp; branches to address issues and improve processes.
 
 </li>
 
 <li>
 
 Conflict Resolution: Handle escalated customer complaints and disputes with professionalism and tact.
 
 </li>
 
 <li>
 
 
 Process Improvement: Identify areas for improvement in
 
 
 collection
 
 
 processes and implement solutions to enhance efficiency.
 
 
 </li>
 
 </ul>
 
 
 
 
 
 
 What Makes You a Good Fit
 
 
 <ul>
 
 <li>
 
 
 Experience: Minimum of 5 years in
 
 
 collection
 
 
 s or a related field, with at least 2 years in a
 
 
 supervisor
 
 
 y role.
 
 
 </li>
 
 <li>
 
 Education: Bachelor&rsquo;s degree in finance, business administration, or a related field preferred.
 
 </li>
 
 <li>
 
 Skills:
 
 </li>
 
 <li>
 
 Strong analytical and problem-solving skills.
 
 </li>
 
 <li>
 
 Excellent communication and negotiation abilities.
 
 </li>
 
 <li>
 
 
 Proficiency in
 
 
 collection
 
 
 software and Microsoft Office.
 
 
 </li>
 
 <li>
 
 
 Knowledge of relevant laws and regulations governing
 
 
 collection
 
 
 s.
 
 </li>
 </ul>
</div>

Senior Collection Specialist

<div>
 
 
 Job Overview:
 
 
 
 
 
 
 
 We are looking for a talented Backend Engineer to join our Payments team. Our mission is to build the next-generation payments and financial services platform, reimagining how digital transactions work in today&rsquo;s world. Since our inception in 2018, we have rapidly grown to become Africa&rsquo;s fastest-growing startup, expanding into digital payments and financial access.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 &bull;Play a key role in building a high-performing backend team and fostering a culture of innovation.
 
 
 
 
 &bull;Collaborate in a fast-paced, growth-oriented environment that supports individual development.
 
 
 
 
 &bull;Contribute to best coding practices, including code reviews.
 
 
 
 
 &bull;Provide constructive and actionable feedback in code reviews to improve the overall team output.
 
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 
 &bull;Minimum 2 years of experience in backend development.
 
 
 
 
 &bull;Strong experience in
 
 
 Go (Golang); Scala or other statically typed languages is a plus.
 
 
 
 
 &bull;Solid foundation in
 
 
 Object-Oriented Programming (OOP)
 
 
 
 
 &bull;Proven experience building microservices architectures.
 
 
 
 
 &bull;Strong understanding of data structures, and algorithms, with the ability to apply them in real-world, scalable solutions.
 
 
</div>

Senior Backend Engineer - Payments

<div>
 
 
 ob Summary:
 
 
 
 The Sales Support Specialist is responsible for providing administrative and operational support to the sales team to ensure smooth and efficient sales processes. This role involves handling customer inquiries, preparing sales documents, and coordinating between the sales team and other departments to achieve sales targets.
 
 
 
 Key Responsibilities:
 
 
 <ol>
 
 <li>
 Assist the sales team in preparing proposals, contracts, and sales presentations.
 </li>
 
 <li>
 Respond to customer inquiries and provide product or service information.
 </li>
 
 <li>
 Maintain and update customer databases and sales records.
 </li>
 
 <li>
 Coordinate with the logistics and finance departments to ensure timely delivery and payment processing.
 </li>
 
 <li>
 Track sales performance and generate reports for the sales manager.
 </li>
 
 <li>
 Handle administrative tasks such as scheduling meetings, managing calendars, and organizing sales materials.
 </li>
 
 <li>
 Provide post-sales support to ensure customer satisfaction.
 </li>
 </ol>
</div>

Sales Support

Join Halan - حالا and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Halan - حالا

ABOUT_COMPANY

Senior Collection Specialist

Senior Backend Engineer - Payments

Sales Support