Urwah Admin

Legend Holding Group

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 About us:
 
 
 
 Legend Holding Group is a diversified enterprise headquartered in Dubai, operating across the Middle east and African region. With a strong focus on sustainability and innovation, the group manages a growing portfolio of companies in automotive, trading, energy, Travel and Tourism and mobility services.
 
 
 
 
 
 Rooted in Loyalty, Excellence, and Progress, we lead with innovation and technology to seamlessly connect the physical and digital worlds.
 
 
 Our goal is to become a leader in intelligent, data-driven solutions because Together We Grow.
 
 
 
 
 
 
 Job Purpose
 
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 To deliver exceptional customer service while achieving sales targets for by understanding customer needs, presenting suitable options, and maintaining strong relationships to drive customer satisfaction and loyalty.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Generate and grow business from the corporate sector through proactive prospecting, networking, and relationship management.
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 Provide comprehensive product knowledge, including vehicle features, benefits, pricing structures, and customized rental solutions for corporate clients.
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 Consistently achieve and exceed monthly and annual sales targets in line with company objectives.
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 Build, develop, and maintain strong long-term relationships with customers to drive repeat business and client retention.
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 Assist customers with the accurate completion of rental agreements and related documentation, ensuring full compliance with company policies and procedures.
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 Maintain up-to-date and accurate customer records in the system, ensuring data integrity and easy retrieval.
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 Stay informed about industry trends, market developments, and competitor activities to identify new opportunities and remain competitive.
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 Participate in training programs to continuously enhance product knowledge, sales skills, and customer engagement techniques.
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 Collaborate closely with finance and after-sales teams to ensure seamless service delivery and customer satisfaction.
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 Effectively channel customer requests, complaints, and feedback to the relevant departments and follow up to ensure timely resolution.
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 Adhere strictly to all company policies, including dress code, attendance, ethics, and code of conduct.
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 Qualifications &amp; Experience
 
 
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 Strong understanding of sales principles, customer engagement strategies, and service excellence standards.
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 Solid knowledge of the rental industry, including market dynamics, pricing models, and customer lifecycle management.
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 Excellent verbal and written communication skills with the ability to build rapport and maintain long-term customer relationships.
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 Proven ability to manage multiple customer interactions simultaneously while effectively prioritizing tasks in a fast-paced environment.
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 Proficient in using rental management software and digital tools to ensure accurate bookings, contracts, and reporting.
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 Customer-Focused:
 
 Demonstrates a proactive approach to identifying customer needs and delivering tailored solutions that enhance satisfaction and loyalty.
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 Result-Oriented:
 
 Highly driven to achieve and exceed sales targets through consistent follow-up and performance tracking.
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 Integrity-Driven:
 
 Upholds high ethical standards, transparency, and professionalism in all business dealings.
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 </ul>
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Business Development Manager

Role OverviewThe Public Relations Officer cum Debt Collector is responsible for recovering overdue payments while maintaining professional relationships with customers and external stakeholders. The role also acts as a liaison between the company and government authorities, clients, and service providers, ensuring compliance with UAE laws and company policies.Key Responsibilities<ul><li>Contact customers regarding overdue payments and follow up regularly until resolution.</li><li>Negotiate payment plans, settlements, or extensions and document all agreements accurately.</li><li>Maintain clear records of customer communications and payment arrangements.</li><li>Coordinate with the Finance team to track outstanding accounts and report collection progress.</li><li>Ensure all collection activities comply with UAE laws and company policies.</li><li>Handle payment disputes professionally and work with customers to reach amicable solutions.</li><li>Liaise with government authorities, clients, and external service providers as required.</li><li>Represent the company professionally in external meetings and communications.</li><li>Prepare and maintain documentation related to collections, payment schedules, and agreements.</li><li>Engage legal advisors or recovery agencies when necessary for complex cases.</li><li>Monitor and report recovery status, outstanding balances, and collection performance to management.</li><li>Balance effective debt recovery with maintaining positive customer relationships.</li></ul>Qualifications &amp; Skills<ul><li>High school diploma required; Bachelor&rsquo;s degree preferred.</li><li>Experience in debt collection, accounts receivable, or credit control.</li><li>Strong customer service or public relations background.</li><li>Knowledge of debt recovery processes and UAE regulations.</li><li>Proficient in MS Office (Excel, Word, Outlook).</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Arabic speaker preferred.</li><li>Organized, detail-oriented, and able to handle sensitive situations professionally.</li></ul>Job Type: Full-timePay: From AED6,000.00 per monthExperience:<ul><li>Rent a Car relevant work: 5 years (Required)</li><li>Collection: 5 years (Required)</li></ul>Language:<ul><li>English and Arabic (Preferred)</li></ul>License/Certification:<ul><li>Driving License (Preferred)</li></ul>

Public Relations Officer cum Debt Collector

Join Legend Holding Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Legend Holding Group

ABOUT_COMPANY

Business Development Manager

Public Relations Officer cum Debt Collector