Urwah Admin

Legend Holding Group

Job Summary:We are seeking a detail-oriented and organized Dispatch Coordinator to manage the scheduling, dispatching, and tracking of vehicles and drivers across our Rent-A-Car operations. The ideal candidate will ensure timely delivery and collection of vehicles, maintain smooth coordination between departments, and uphold excellent customer service standards.Key Responsibilities:<ul><li>Coordinate and schedule the dispatch and collection of rental vehicles as per booking requirements.</li><li>Assign drivers efficiently based on availability, location, and workload.</li><li>Track vehicle movements and ensure timely delivery/pick-up to avoid customer delays.</li><li>Liaise with the customer service and operations team to align dispatch schedules with customer expectations.</li><li>Maintain accurate logs of vehicle dispatches, returns, delays, and driver performance.</li><li>Monitor real-time issues such as vehicle breakdowns or customer complaints and provide immediate solutions.</li><li>Ensure all vehicles dispatched are cleaned, fueled, and in proper condition.</li><li>Assist in managing fleet availability and optimising vehicle utilization.</li><li>Communicate effectively with drivers and guide them on routes and customer protocols.</li><li>Support in handling last-minute or urgent rental requirements.</li></ul>Requirements:<ul><li>Proven experience as a Dispatch Coordinator or in a similar logistics/operations role (preferably in car rental, transport, or logistics industry).</li><li>Strong organisational and time management skills.</li><li>Excellent communication skills in English (Arabic or other languages is a plus).</li><li>Ability to work under pressure and handle multiple tasks simultaneously.</li><li>Familiarity with GPS tracking tools and dispatch software is preferred.</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Valid UAE driving license (preferred but not mandatory).</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthExperience:<ul><li>Rent A Car: 2 years (Required)</li></ul>

Dispatch Coordinator

Job Summary:The role involves preparing and analysing standalone and consolidated financial statements at the holding level, covering over 25 books across various divisions and legal entities. The position requires coordination with business unit finance teams, conducting financial reviews, and assisting in external/internal audits to ensure accurate and compliant financial reporting.Key Responsibilities:Financial Reporting &amp; Analysis:&middot; Prepare and analyse monthly and yearly financial reports, ensuring accuracy and compliance.&middot; Consolidate financial data from multiple entities to create comprehensive group-level reports.Liaison with Business Units:&middot; Coordinate with business unit finance teams to gather financial data and resolve discrepancies.&middot; Ensure smooth communication between holding-level finance and subsidiary finance teams.Financial Reviews &amp; Evaluations:&middot; Conduct general reviews of financial statements across group entities.&middot; Identify inconsistencies, variances, and financial risks, ensuring compliance with accounting standards.Audit Support &amp; Compliance:&middot; Assist in executing external and internal audits, ensuring timely completion.&middot; Work closely with auditors and finance teams to prepare audit schedules and resolve queries.Support to Group Finance Manager:&middot; Assist in auditing group divisions&rsquo; books and perform other financial tasks as assigned.&middot; Support in financial strategy, policy implementation, and compliance initiatives.Technical Competencies:&middot; Audit/Financial Reporting Certifications (Preferred)<ul><li>MS Office (Excel, Word, PowerPoint) &ndash; Strong Excel skills required</li><li>Power BI (for financial reporting and data visualization)</li></ul>Qualifications &amp; Requirements:<ul><li>Master&rsquo;s degree (MBA/M. Com) required; CA-Inter preferred.</li><li>Minimum 2-3 years of experience in Audit/Accounts</li><li>Proficiency in English (Arabic is a plus).</li><li>Good communication skills to interact with internal and external stakeholders.</li><li>Self-motivated, hardworking, and capable of working independently or within a team.</li><li>Proactive attitude with a strong sense of responsibility and problem-solving skills.</li><li>Detail-oriented and committed to accuracy in financial reporting.</li><li>Ability to work under pressure and meet deadlines.</li><li>Strong analytical and critical thinking skills for evaluating financial data.</li></ul>Job Type: Full-timePay: AED4,500.00 per monthApplication Question(s):<ul><li>Do you agree for the budget of AED 4,500?</li></ul>

Audit Assistant

Job overview:We are seeking a dedicated and customer-oriented Car Rental Agent to join our team. The ideal candidate will have excellent communication skills, a strong sense of responsibility, and a passion for providing top-notch service to our clients.Key Responsibilities:<ul><li>Greet and assist customers in a friendly and professional manner.</li><li>Understand customer requirements and recommend suitable vehicles.</li><li>Provide information about rental rates, terms, and conditions.</li><li>Handle customer inquiries and complaints efficiently.</li><li>Process rental agreements and ensure all documentation is completed accurately.</li><li>Verify customer identification and payment methods.</li><li>Perform vehicle inspections before and after rentals.</li><li>Manage reservations and coordinate vehicle availability.</li><li>Promote and upsell additional services and insurance options.</li><li>Achieve and exceed sales targets set by the company.</li><li>Provide information on special offers and promotions.</li><li>Maintain the cleanliness and organization of the rental office.</li><li>Ensure vehicles are clean, fueled, and in good working condition.</li><li>Assist in fleet management, including vehicle maintenance schedules.</li><li>Coordinate with the logistics team for vehicle deliveries and pickups.</li><li>Maintain accurate records of rentals, payments, and customer interactions.</li><li>Prepare daily, weekly, and monthly reports.</li><li>Handle cash and credit card transactions securely.</li></ul>Qualifications:<ul><li>High school diploma or equivalent. A degree in hospitality, business, or a related field is a plus.</li><li>Previous experience in the car rental industry or a customer service role is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Proficiency in using rental management software and MS Office applications.</li><li>Fluency in English is required; knowledge of Arabic and other languages is an advantage.</li><li>Valid UAE driving license.</li><li>Ability to work flexible hours, including weekends and holidays.</li><li>Strong problem-solving skills and attention to detail.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,800.00 per month

Car Rental Agent

Job Summary:We are looking for a highly skilled Data Scientist to join our team and help transform data into actionable insights across our rent-a-car business. You will play a key role in optimizing fleet usage, predicting maintenance needs, enhancing customer experience, and supporting strategic decision-making through data modelling and machine learning.Key Responsibilities:<ul><li>Analyze historical rental, fleet, and customer data to extract trends and opportunities.</li><li>Develop predictive models to forecast demand, fleet utilization, vehicle maintenance, and pricing.</li><li>Build machine learning algorithms for: Dynamic pricing based on location, time, and vehicle type, Customer segmentation for targeted marketing campaigns, Fraud detection in rental patterns.</li><li>Collaborate with operations and marketing teams to define KPIs and create dashboards and reports.</li><li>Clean, validate, and process large datasets from various internal systems (rental, GPS, CRM, etc.).</li><li>Recommend strategies for optimizing fleet deployment and reducing idle time.</li><li>Conduct A/B testing for new pricing strategies or feature rollouts.</li><li>Work with IT to improve data infrastructure and support data governance best practices.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Data Science, Computer Science, Statistics, Mathematics, or related field.</li><li>2&ndash;5 years of experience as a Data Scientist, ideally in mobility, transport, logistics, or automotive industries.</li><li>Proficiency in Python, R, or SQL</li><li>Experience with machine learning libraries (e.g., scikit-learn, TensorFlow, XGBoost)</li><li>Strong command of data visualization tools (Power BI, Tableau, or similar)</li><li>Familiarity with big data platforms and cloud services (e.g., AWS, GCP, or Azure)</li><li>Knowledge of geospatial analysis and time-series modeling is a plus.</li><li>Strong problem-solving and analytical thinking</li><li>Excellent communication skills to present findings to non-technical stakeholders</li><li>Ability to work cross-functionally in a fast-paced environment</li><li>Experience with fleet optimization or vehicle telematics</li><li>Understanding of customer lifetime value modeling</li><li>Background in working with IoT data from EV chargers or vehicle sensors</li></ul>Job Type: Full-timePay: AED5,500.00 - AED6,000.00 per monthExperience:<ul><li>Rent A Car Company: 2 years (Required)</li></ul>

Data Scientist

Job Summary:The Data Analyst for the Aftersales Workshop will be responsible for collecting, analyzing, and interpreting workshop performance data to improve operational efficiency, customer satisfaction, and revenue generation. This role requires strong analytical skills, attention to detail, and the ability to translate complex data into actionable insights for management.Key Responsibilities:<ul><li>Gather and analyze workshop performance data, including service times, repair efficiency, technician productivity, and parts usage.</li><li>Monitor key performance indicators (KPIs) such as turnaround time, customer satisfaction, and revenue per service.</li><li>Identify trends, patterns, and areas for improvement using data-driven insights.</li><li>Develop and maintain dashboards and reports to track workshop operations and performance.</li><li>Provide regular reports to management on workshop efficiency, cost analysis, and profitability.</li><li>Present data findings in a clear and actionable manner using tools like Excel, Power BI, or Tableau.</li><li>Work closely with the workshop team to identify inefficiencies and recommend data-backed solutions.</li><li>Assist in optimizing resource allocation, including technician scheduling and spare parts inventory.</li><li>Analyze warranty claims and service trends to minimize costs and improve service quality.</li><li>Liaise with workshop managers, service advisors, and finance teams to align data insights with business objectives.</li><li>Support decision-making by providing data-driven recommendations for operational improvements.</li><li>Ensure accurate data entry and validation to maintain data integrity.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor's degree in Data Analytics, Business Analytics, Statistics, Engineering, or a related field.</li><li>Minimum 2-3 years of experience in data analysis, preferably in the automotive or aftersales service industry.</li><li>Proficiency in data analysis tools such as Excel (Advanced), SQL, Power BI, or Tableau.</li><li>Knowledge of ERP or workshop management systems is an advantage.</li><li>Experience with statistical analysis and process optimization techniques.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED4,500.00 per monthExperience:<ul><li>Automotive Data Analyst: 4 years (Required)</li></ul>

Data Analyst

Job Purpose:The website administrator will be responsible for managing, maintaining and optimizing the company's websites to ensure seamless functionality, security, and user experience. the role includes overseeing SEO strategies, implementing web development best practices and collaborating with marketing and IT teams to enhance website performance and digital presence.Key duties:1. Manage and maintain company websites, ensuring they are updated secure and optimized for performance.2. Develop, implement and monitor SEO strategies to improve search engine rankings and organic traffic3. Optimize website structure, content and technical elements for SEO best practices4. Implement content updates, design changes and feature enhancements as needed.5. Develop and enhance website functionality using front-end and back-end technologies.6. Monitor website traffic, performance metrics and user engagement to identify areas for improvement7. Ensure website security by regularly updating software, plugins and security protocols.8. Collaborate with designers, developers and content to improve user experience and accessibility9. Integrate third-party tools, API's and digital marketing assets (Google analytics, Facebook Pixel, etc)10. Troubleshoot and resolve website issues, including broken links, loading errors, and responsiveness problems11. Manage website hosting, domain renewals and backups to prevent downtime or data loss12. Optimize websites for speed, mobile-friendliness, and technical SEO.13. Support e-commerce or booking system integrations if applicable.Qualification &amp; Experience:<ul><li>Bachelor's degree in IT, Computer Science, Web Development, Digital Marketing or a related field</li><li>Proven experience in website administration, SEO and web development.</li><li>Strong understanding of HTML, CSS, Java script and CMS platforms (e.g. WordPress, Drupal)</li><li>Knowledge of bank-end technologies such as PHP, Python, or Node.js is a plus</li><li>Expertise in SEO tools such as Google Search Console, SEMrush, Ahrefs, and keyword research strategies.</li><li>Experience with website analytics, performance optimization and UX/UI improvements.</li><li>Knowledge of security best practices for website management.</li><li>Strong troubleshooting and problem solving skills</li><li>Ability to work independently and collaboratively with cross-functional teams.</li></ul>Job Type: Full-time

Website Developer

Join Legend Holding Group and explore 6 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.