Qureos Mentor

Linah Group

<div>HR Operations &amp; Administration<ul><li><ul>
<li>Act as the on-site HR focal point to support employees and managers with HR-related inquiries.
</li><li>Maintain accurate employee records, files, and HR databases (attendance, leave, contracts, benefits, etc.).
</li><li>Coordinate with payroll team to ensure accurate attendance, overtime, and deductions are recorded.
</li><li>Manage HR documentation (employment letters, contract renewals, transfers, exit forms, etc.).
</li></ul></li></ul>Employee Relations &amp; Support<ul><li><ul>
<li>Provide guidance to employees on HR policies, procedures, and benefits.
</li><li>Address employee issues and escalate complex cases to HR Business Partner/Manager.
</li><li>Support grievance and disciplinary processes in line with company policy.
</li></ul></li></ul>Recruitment &amp; Onboarding Support<ul><li><ul>
<li>Source candidates through various channels such as job boards, social media, and referrals.
</li><li>Coordinating interviews, assessments, and local hiring logistics.
</li><li>Conduct on-site onboarding, orientation sessions, and ensure smooth integration of new hires.
</li><li>Track probation periods and follow up with managers on employee performance feedback.
</li></ul></li></ul>Compliance &amp; Policies<ul><li><ul>
<li>Ensure on-site HR practices comply with labor laws, company policies, and health &amp; safety regulations.
</li><li>Monitor attendance, leaves, and working hours in line with local regulations and company standards.
</li><li>Support audits and reporting requirements related to HR operations.
</li></ul></li></ul>Requirements
<ul><li>Bachelor&rsquo;s degree in human resources, Business Administration, or related field.</li>
<li>1 to 2 years of experience in HR operations roles, preferably in FMCG or related industry.</li>
<li>Strong understanding of HR principles, practices, and employment laws.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to maintain confidentiality and handle sensitive information with discretion.</li>
<li>Proficiency in HRIS, MS Office Suite, and other relevant software.</li>
</ul>Benefits<ul>
<li>Medical insurance coverage</li>
<li>Social insurance coverage</li></ul></div>

HR Specialist (El Wahat El Bahareya)

<div><ul><li>Supervise and mentor a team of accountants, providing guidance and training as needed.</li>
<li>Manage day-to-day accounting activities, including accounts payable, accounts receivable, general ledger entries, and reconciliations.</li>
<li>Ensure financial transactions are recorded accurately and in compliance with applicable accounting standards and regulations.</li>
<li>Prepare and review financial statements, including income statements, balance sheets, and cash flow statements.</li>
<li>Manage the month-end and year-end closing processes, ensuring timely and accurate financial reporting.</li>
<li>Collaborate with auditors and participate in annual financial audits, providing necessary documentation and explanations.</li>
<li>Monitor and analyze financial data to identify trends, variances, and areas for improvement.</li>
<li>Develop and implement accounting policies, procedures, and internal controls to safeguard company assets.</li>
<li>Work closely with other departments to provide financial information and support for decision-making.</li>
<li>Assist in the preparation of budgets and forecasts, and track performance against budgeted targets.</li>
<li>Stay updated on changes in accounting standards and ensure compliance with new regulations.</li>
<li>Assist in special projects and initiatives, as required by senior management.</li>
<li>Maintain confidentiality and integrity of financial data and transactions.</li>
</ul>Requirements
<ul><li>A bachelor's degree in accounting, finance, or a related field.</li>
<li>Holding a professional accounting certification such as Certified Public Accountant (CPA) or Chartered Accountant (CA) is often preferred.</li>
<li>experience in using Microsoft dynamics system is a plus.</li>
<li>A minimum of 5-7 years of relevant accounting experience, including experience in progressively responsible accounting roles. Prior experience in a supervisory or management capacity is highly desirable. Proficiency in accounting software and Microsoft Excel.</li>
<li>Experience in FMCG, as it provides an understanding of industry-specific accounting practices and regulations.
</li><li>Effective communication skills, both written and verbal.</li>
<li>Ability to work independently and collaboratively in a team environment.</li>
<li>Strong ethical and professional conduct in handling sensitive financial information.</li>
</ul>Benefits<ul>
<li>Social insurance coverage</li>
<li>Medical insurance coverage</li></ul></div>

Accounting Supervisor

<div>The Technical Support Specialist is responsible for providing first-line support to end-users, troubleshooting and resolving hardware and software-related issues, and ensuring the smooth operation of the organization's IT systems. They will serve as the primary point of contact for users, offering technical guidance, training, and assistance to maintain productivity and minimize downtime.
1. Respond to user requests and inquiries through various channels, including phone, email, and ticketing systems, and provide timely and effective support.
2. Diagnose and troubleshoot hardware and software problems, such as network connectivity, application malfunctions, and user account issues.
3. Provide step-by-step instructions and guidance to users on the proper use of IT systems, applications, and equipment.
4. Escalate complex or unresolved issues to the appropriate IT team or subject matter experts for further investigation and resolution.
5. Document all support activities, including problem descriptions, troubleshooting steps, and resolutions, in the IT service management system.
6. Maintain and update the knowledge base with solutions to common problems and best practices for end-user support.
7. Assist with the deployment and configuration of new hardware and software, ensuring a smooth transition for users.
8. Collaborate with other IT teams to ensure the seamless integration and operation of systems and applications.
9. Provide on-site support and remote assistance to users as needed, including after-hours and weekend support for critical systems.
10. Participate in the development and implementation of IT policies, procedures, and standards related to user support.
11. Contribute to the continuous improvement of the IT support processes and the enhancement of the user experience.
12. Stay up to date with the latest technologies, tools, and best practices in the field of IT support.
13. Mentor and train junior IT support staff or interns as needed.
Requirements
1. Associate degree or bachelor&rsquo;s degree in computer science, Information Technology, or a related field.
2. 1-3 years of experience in a technical support or helpdesk role, preferably in a corporate or enterprise environment.
3. Strong troubleshooting and problem-solving skills to diagnose and resolve a wide range of hardware and software issues.
4. Proficient in the use of Windows, macOS, and/or Linux operating systems, as well as common office productivity applications.
5. Knowledge of networking concepts, including TCP/IP, Wi-Fi, and basic troubleshooting techniques.
6. Familiarity with IT service management practices, including incident management and service desk operations.
7. Excellent communication and interpersonal skills to effectively interact with users and provide clear, concise, and user-friendly support.
8. Ability to work independently and as part of a team to support the IT needs of the organization.
9. Adaptability and a willingness to learn about new technologies and stay up to date with industry trends.
10. Strong customer service orientation and a commitment to providing high-quality user support.
11. Industry certifications (e.g., CompTIA A+, Network+, Security+) are preferred.</div>

IT Specialist

Join Linah Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Linah Group

ABOUT_COMPANY

HR Specialist (El Wahat El Bahareya)

Accounting Supervisor

IT Specialist