Abrar Admin

Manoj Reinsurance Brokers Ltd.

Job Title: Specialist &ndash; HR Centre of ExcellenceDepartment: Human ResourcesReports To: Chief Human Resources OfficerType: Contract &ndash; 12 months, full-timeLocation: DIFC, Dubai, UAE.We are looking for someone who will help build something in one year that outlasts them.Manoj Re is a DIFC-based reinsurance brokerage firm. Over the next twelve months we are putting in an HRMS, a performance cycle with real KPIs and KRAs, a learning calendar and an employee experience programme.This role is the pair of hands beside our CHRO while designing and implementing the framework. You will not be asked to invent it, but you will be asked to help make it happen and you will have your hands on all of it.If you have ever wanted to build an HR function properly, from a blank page and if you want a year that stretches you further than the three before it, we would like to meet you.WHAT YOU WILL ACTUALLY DOYou will:<ul><li>Assist with the HRMS rollout: prepare and clean employee data, upload records, test workflows, configurations and approval routes, log issues with the vendor and keep the implementation tracker current and users supported.</li><li>Maintain the HRMS once it is live: employee records, leave and attendance data, document uploads, user queries and monthly data-accuracy checks.</li><li>Support the performance cycle: prepare KPI and KRA templates and role-wise libraries from the CHRO's framework, circulate them, track completion department by department, chase pending submissions, follow up with HODs and compile the status dashboard.</li><li>Assist with the learning and development module: collate training needs, support the learning-needs analysis, maintain the training calendar, coordinate sessions and trainers, track attendance and cost, and collect pre and post-training feedback.</li><li>Run employee experience surveys and listening exercise: set up the questionnaire, circulate it, chase responses, compile a clean summary for the CHRO to analyse, and maintain the action tracker with named owners and deadlines so the survey leads somewhere.</li><li>Support Talent Acquisition alongside the CHRO: post approved vacancies, source and shortlist CVs, coordinate assignments and interviews, maintain the candidate tracker and pipelines for critical roles, and follow up for interview feedback.</li><li>Prepare and format HR policies, SOPs, templates and checklists from the CHRO's drafts, and maintain the master document list with owner, version, approval status and review date.</li><li>Build and maintain HR trackers and Excel dashboards &mdash; headcount, joiners and leavers, budget versus actual variance, training, performance completion and survey actions &mdash; that answer real management questions rather than reporting activity.</li><li>Prepare HR communication and employer-brand material: internal announcements, recognition posts, newsletters and approved social content.</li><li>Keep every open item visible, maintain the action tracker, follow up with owners, and flag what is slipping before it becomes a problem.</li><li>Deliver against the twelve-month plan with monthly outputs, escalate blockers early, and leave a complete handover pack with documented steps, trained users, open items and recommendations before the contract closes.</li><li>Be dependable when a deadline, a go-live or a cycle genuinely needs the extra push, including at times that are not always convenient.</li></ul>You should apply ONLY if you:<ul><li>Genuinely enjoy supporting someone and making their work lighter &mdash; this role is measured on exactly that.</li><li>Are excellent at follow-up. A large part of this job is politely chasing people until things are actually done.</li><li>Have been part of an HRMS rollout and understand what configuration, migration, testing and adoption really involve.</li><li>Have worked through a full performance cycle and can prepare KPIs and KRAs that hold up in a real appraisal conversation.</li><li>Are strong in Excel and comfortable living inside trackers, formulas and dashboards.</li><li>Are organised to the point of being particular about file names, versions and folders.</li><li>Learn quickly and ask early rather than guessing.</li><li>Are comfortable being measured on what is live and working, not on how busy you were.</li><li>Are genuinely committed to the outcome &mdash; you want to point at something real at the end of the year.</li><li>Are available to start at short notice and ready to commit properly to the full twelve months.</li></ul>You should NOT apply if you:<ul><li>Want a steady, predictable HR role with fixed boundaries.</li><li>Need every requirement defined for you before you can start.</li><li>Find following up and chasing people uncomfortable.</li><li>Consider data cleaning, formatting and tracker maintenance to be beneath you.</li><li>See a contract role as a placeholder while you look for something permanent.</li><li>Measure your contribution in activity rather than in what is working at the end.</li><li>Are uncomfortable with pace, direct feedback or shifting priorities.</li><li>Would find it difficult to hand your work over to someone else and walk away from it.</li></ul>Non-negotiables:<ul><li>Minimum 5 years of HR experience across HR operations, HR coordination or HR Centre of Excellence work.</li><li>Hands-on exposure to performance-cycle administration, L&amp;D coordination.</li><li>Direct involvement in an HRMS implementation or rollout &mdash; configuration, workflow mapping, data migration, testing or user adoption.</li><li>Advanced Excel and the ability to build dashboards and reports that support decisions.</li><li>Bachelor's or master&rsquo;s degree in human resources, Business Administration or a related discipline.</li><li>Currently in the UAE, able to start at short notice and able to commit to the full twelve months.</li></ul>What you'll get:<ul><li>One year working directly beside a Chief Human Resources Officer.</li><li>Exposure across HRMS, performance management, learning, employee experience and recruitment inside a single year.</li><li>Real work for your portfolio: systems you helped launch, documents you helped produce, cycles you helped run.</li><li>Structured feedback and coaching. You will be taught, not just used.</li><li>Competitive contract package, medical insurance, annual leave and a workplace that values initiative, ownership and follow-through.</li></ul>If you are the person who quietly makes sure nothing is forgotten, we would like to hear from you.Please submit your resume to deepika@manojre.com with the subject line:Application &ndash; HR Centre of Excellence (1-Year Contract)Pay: From AED1.00 per monthWork Location: In person

Specialist – HR Centre of Excellence

Job Title: Sr. Officer/Assistant - AdminDepartment: AdministrationReports To: Chief Human Resources OfficerType: Full-timeLocation: DIFC, Dubai, UAE.We are not looking for someone who simply &ldquo;handles admin.&rdquo;We are looking for someone who makes things happen.Someone street-smart, highly organised, commercially aware, and resourceful enough to find solutions without waiting for step-by-step instructions. Someone who anticipates what may go wrong, acts before it becomes a problem, and keeps the office, leadership schedules, vendors, travel, facilities, and administrative commitments running without disruption.This is a hands-on role. It requires ownership, responsiveness, sound judgement, and the ability to remain composed when priorities shift, plans change, or urgent requirements arise.If your approach is to identify problems and pass them to someone else, this role will not suit you.If you naturally take responsibility, close every loop, and find a practical way forward, we would like to meet you.WHAT YOU WILL ACTUALLY DOYou will:<ul><li>Take end-to-end ownership of office administration and facility management.</li><li>Maintain high standards across housekeeping, workplace upkeep, repairs, maintenance, and office readiness.</li><li>Manage vendors, service providers, procurement requirements, quotations, negotiations, contracts, and delivery follow-up.</li><li>Coordinate complete domestic and international travel arrangements, including flights, hotels, visas, transportation, itineraries, and last-minute changes.</li><li>Manage executive calendars, appointments, meetings, reminders, and follow-ups with precision.</li><li>Coordinate lease and rent renewals, administrative payments, invoices, petty cash, and supporting documentation.</li><li>Maintain accurate administration trackers covering contracts, renewals, payments, assets, maintenance, procurement, and vendor commitments.</li><li>Anticipate requirements, resolve operational issues, and ensure nothing is delayed because of poor planning or follow-through.</li><li>Handle sensitive information, leadership requirements, and company matters with absolute confidentiality.</li><li>Remain responsive when urgent business or administrative requirements arise outside normal working hours.</li></ul>You should apply ONLY if you:<ul><li>Are street-smart, practical, and naturally solution oriented.</li><li>Think beyond the immediate task and anticipate what needs to happen next.</li><li>Are exceptionally organised and disciplined in maintaining trackers, records, deadlines, and documentation.</li><li>Take ownership without requiring repeated reminders or supervision.</li><li>Can manage multiple priorities while remaining calm, accurate, and professional.</li><li>Are comfortable dealing with senior management, employees, landlords, government authorities, vendors, hotels, airlines, and service providers.</li><li>Are resourceful enough to find alternatives when the obvious option is unavailable.</li><li>Are eager to learn, quick to adapt, and open to taking on responsibilities beyond a narrowly defined job description.</li><li>Understand that administration requires dependability, responsiveness, and strong follow-through.</li><li>Believe that identifying a problem is only the beginning; your real responsibility is helping resolve it.</li></ul>You should NOT apply if you:<ul><li>Prefer fixed, repetitive tasks with limited ownership.</li><li>Frequently need reminders to follow up or close pending matters.</li><li>Escalate every issue without first exploring practical solutions.</li><li>Struggle with changing priorities, urgent requests, or last-minute arrangements.</li><li>Consider trackers and documentation to be routine paperwork rather than essential controls.</li><li>Are uncomfortable being accountable for outcomes.</li><li>Approach administration as a standard desk job with strictly defined boundaries.</li></ul>Non-negotiables:<ul><li>Minimum 5 years of relevant experience in executive assistance, administration, office management, or facility coordination in the UAE.</li><li>Valid UAE driving licence is mandatory.</li><li>Strong experience in facility management, vendor coordination, procurement, travel management, payments, and office administration.</li><li>Proven ability to manage calendars, meetings, renewals, maintenance requirements, petty cash, invoices, and administrative trackers.</li><li>Strong communication, negotiation, coordination, and stakeholder-management skills.</li><li>Excellent attention to detail, time management, confidentiality, and professional judgement.</li><li>Proficiency in Microsoft Office and administrative reporting tools.</li><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related discipline.</li></ul>What you&rsquo;ll get:<ul><li>A high-ownership role with direct exposure to leadership and business operations.</li><li>The opportunity to strengthen and professionalise the company&rsquo;s administrative function.</li><li>A workplace that values initiative, sound judgement, reliability, and practical problem-solving.</li><li>Competitive salary, dews contribution, visa, medical insurance, life insurance, flexible working, annual leave, and performance-based rewards.</li></ul>If you are the person who stays one step ahead, keeps everything organized, and finds a solution when others only see a problem, we would like to hear from you.Please submit your resume and a cover letter to career@manojre.com outlining your experience and why you are the ideal candidate for this role with the subject line:Application &ndash; Sr. Officer/Assistant Manager &amp; AdminPay: From AED1.00 per monthApplication Question(s):<ul><li>How many years of industry experience in the UAE do you have?</li><li>Do you have a UAE driver's license?</li><li>What is your current salary in AED?</li><li>What is your expected minimum salary in AED?</li><li>Have you previously managed executive assistant responsibilities?</li><li>Have you previously managed facility management, housekeeping and other related services?</li></ul>Work Location: In person

Sr. Officer/Assistant Manager - Admin

Job Title: Support BrokerDepartment: Reinsurance OperationsReports To: Senior Manager - ReinsuranceType: Full-timeLocation: DIFC, Dubai, UAE.About the Role:The role entails supporting the end-to-end placement of reinsurance enquiries under the supervision of a Broker. The individual is expected to assist across the placement cycle &ndash; coordinating submissions, preparing market presentations, following up with reinsurers, and maintaining placement records while developing technical knowledge and market awareness.The role focuses on supporting the conversion of enquiries into bound placements, maintaining organized and accurate communication logs with reinsurers and cedants, and ensuring timely follow-ups, documentation discipline, and commercial clarity in all interactions.WHAT YOU WILL ACTUALLY DO:<ul><li>Support assigned Brokers in managing markets and portfolios, ensuring every enquiry, renewal, follow-up, and deadline is tracked and executed on time.</li><li>Assist in converting incoming enquiries (offers) into bound placements by coordinating structuring, marketing, and follow-up activities with reinsurers under Broker guidance.</li><li>Review and organize risk submissions, slips, and underwriting information to assist in preparing clear, accurate presentations for markets.</li><li>Support negotiations by preparing comparative terms, tracking reinsurer responses, and following up on capacity, pricing, conditions and timelines as directed by the Broker.</li><li>Assist in advising cedants on appropriate reinsurance structures and solutions, including limits, layers, markets, subjectivities and warranties implications, under the direction of the Broker.</li><li>Provide administrative and technical support during negotiations, risk management discussions, and claims-related discussions.</li><li>Prepare and maintain accurate placement documentation: Slips, underwriter submissions, policy wordings, endorsements, and bespoke clauses as directed by the Broker.</li><li>Support the building and retention of relationships with cedants, reinsurers, and other partners through timely, professional, and consistent communication.</li><li>Accompany and assist Brokers during travel to key markets and conferences as required.</li><li>Maintain absolute confidentiality and compliance across all documents and communication.</li><li>Ensure strict adherence to internal SOPs, regulatory requirements, and company compliance standards.</li><li>Prepare timely reports and updates on pipeline status, pending follow-ups, conversions, and market feedback to support Broker oversight.</li></ul>You should apply ONLY if you:<ul><li>Are already experienced and can work with minimum supervision.</li><li>Thrive in fast-moving, high-volume, detail-heavy reinsurance environments.</li><li>Take ownership and don&rsquo;t need reminders to update pipelines or close loops.</li><li>Can switch comfortably between submissions, analytics and documentation without losing accuracy.</li><li>Take accountability of your tasks and be self starter.</li></ul>Key Competencies:<ul><li>Strong analytical, organizational, and relationship-support skills.</li><li>Excellent written and verbal communication skills in English; additional regional languages are an advantage.</li><li>Strong time management, able to handle different time zones, multiple cases and deadlines under pressure.</li><li>Collaborative and composed Interpersonal Relationships.</li><li>High sense of confidentiality, professionalism, and ownership.</li><li>Ability to thrive in fast-moving, high-volume, detail-heavy reinsurance support environments.</li><li>Strong sense of ownership and doesn&rsquo;t need reminders to update pipelines or close loops.</li><li>Ability to switch comfortably between submissions, documentation, follow-up coordination, and data tracking without losing accuracy.</li><li>High attention to detail and accuracy in documentation and data handling.</li></ul>Non-negotiables:<ul><li>Minimum 4 years&rsquo; experience in facultative reinsurance broking or reinsurance operations/support role.</li><li>Bachelor&rsquo;s degree in business, Insurance, Finance or related field. Professional insurance qualification (e.g., CII or equivalent) is a plus.</li><li>Strong analytical, negotiation, and relationship-building skills.</li><li>Excellent written and verbal communication skills in English; additional regional languages are an advantage.</li></ul>If this sounds like you, we would love to hear from you! Please submit your resume and a cover letter to Career@manojre.com outlining your experience and why you are the ideal candidate for this role.Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>What is your currently monthly gross salary?</li><li>Are you currently working in UAE?</li></ul>Work Location: In person

Support Broker

About Us: Manoj Re is a DIFC-based reinsurance brokerage firm specializing in facultative, treaty, and specialty placements. Headquartered in Dubai with an expanding global footprint, we operate across diverse markets and lines serving cedants, reinsurers, and partners who value precision, speed and trust.Our portfolio spans marine, energy, property, construction, engineering, heavy industries, mining, aviation, space technology, cyber, technology, casualty, health, life and financial lines, supported by in-house placement, technical accounts, and claims capabilities.About the Role:The role leads the end-to-end management of the reinsurance claims function, from notification through settlement, recovery and filing while owning service quality, turnaround standards and data integrity across the portfolio. The role combines hands-on technical claims handling on complex and high-value losses with structured reinsurer negotiation, management reporting, and continuous improvement of claims processes. It demands close coordination with cedants, brokers and reinsurers across multiple markets, lines and time zones, and is a key guardian of the firm's reputation for precision, speed and trust.Key Responsibilities and Accountability:Claims Lifecycle Management and Oversight:● Lead the end-to-end management of reinsurance claims - notification, acknowledgement, loss advice, finalization, settlement, recovery and filing; ensuring accuracy, compliance and agreed turnaround standards across the portfolio.● Oversee review of preliminary loss notifications from brokers and cedants; confirm whether accounts are bound and ensure prompt acknowledgement.● Ensure loss details are complete and accurate, cross-checked against the computation sheet, and that any clarifications are raised with cedants the same day or by the next business day.● Supervise generation of Preliminary Loss Advices (PLA) and the issue of Loss Advice communications to reinsurers.● Take direct ownership of large, complex, sensitive or contentious losses across facultative and treaty structures.Finalised Claim Processing● Ensure finalised claim documents from cedants are acknowledged without delay and claim files are prepared in line with PLA requirements.● Oversee accurate recording of finalised claims in the Computation Sheet and movement of tracker status from open to finalised.● Ensure the Claims Master Sheet is updated with both booked and settled figures upon finalisation.Reinsurer Follow-Up, Recovery &amp; Negotiation● Lead structured monthly follow-ups with reinsurers to pursue recoveries and obtain confirmation of their share of loss.● Negotiate and resolve disputes, shortfalls or queries on RI shares, escalating to the Head of Department where appropriate.● Ensure timely generation of the appropriate debit or credit note for each transaction.● Monitor ageing of outstanding recoveries and reserve movements, driving action to minimize leakage and delay.Data Integrity &amp; Records● Ensure claims records, computations and master data (Claims Master Sheet and trackers) are accurate, reconciled and audit-ready at all times.● Safeguard complete, well-organised documentation and ensure debit/credit notes are processed and approved in line with internal controls.Stakeholder Management● Act as a key point of contact for cedants, brokers and reinsurers across markets and time zones, delivering responsive and professional service.● Coordinate effectively with internal teams &mdash; placement, technical accounts and the Head of Department &mdash; to move claims to resolution.Team Leadership &amp; Continuous Improvement● Guide, review and develop the team, upholding technical standards and process discipline.● Provide management reporting on open claims, reserves and recoveries, and drive improvement of claims workflows and controls.● Deputise for the Head of Department on claims matters as required.Key Performance Indicators:<ul><li>Accuracy, compliance and turnaround standards consistently met across all claims handled.</li><li>Effective recovery of reinsurers' shares, with reduced ageing and leakage of outstanding balances.</li><li>Claims records and master data accurate, reconciled and audit-ready at all times.</li><li>High-quality service and responsiveness to cedants, brokers and reinsurers.</li><li>A capable, well-supported claims team and reliable management reporting.</li></ul>Job Specification<ul><li>Experience in similar role</li><li>4 &ndash; 6 years in reinsurance claims, RI operations or related financial-services role</li><li>Academic Qualification</li><li>Bachelor&rsquo;s degree in insurance, Finance, Business Administration, or a related field. Professional insurance qualification (e.g. CII / ACII) will be a plus.</li></ul>Must Have ExperienceProven reinsurance claims handling across facultative and treaty business; reinsurer recovery and negotiation.Special Demands of the JobFlexible to handle different time zones, high case cases and deadlines under pressure.Expected Skills1) Technical mastery of reinsurance claims computation, PLA generation.2) Strong understanding of treaty and facultative structures and cedant/broker/reinsurer relationships.3) Reinsurer negotiation and dispute-resolution capability.4) Advanced Microsoft Excel and claims-management proficiency.5) Exceptional attention to detail with the ability to manage multiple claims simultaneously to tight deadlines.6) Effective written and verbal communication for liaising with cedants, brokers and reinsurers at all levels.7) Time management, prioritization and stakeholder coordination.Work Location: In person

Sr. Officer / Assistant Manager - Claims

Join Manoj Reinsurance Brokers Ltd. and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Manoj Reinsurance Brokers Ltd.

About Company

Specialist – HR Centre of Excellence

Sr. Officer/Assistant Manager - Admin

Support Broker

Sr. Officer / Assistant Manager - Claims