Abrar Admin

Manoj Reinsurance Brokers Ltd.

Job Title: Support BrokerDepartment: Reinsurance OperationsReports To: Senior Manager - ReinsuranceType: Full-timeLocation: DIFC, Dubai, UAE.About the Role:The role entails supporting the end-to-end placement of reinsurance enquiries under the supervision of a Broker. The individual is expected to assist across the placement cycle &ndash; coordinating submissions, preparing market presentations, following up with reinsurers, and maintaining placement records while developing technical knowledge and market awareness.The role focuses on supporting the conversion of enquiries into bound placements, maintaining organized and accurate communication logs with reinsurers and cedants, and ensuring timely follow-ups, documentation discipline, and commercial clarity in all interactions.WHAT YOU WILL ACTUALLY DO:<ul><li>Support assigned Brokers in managing markets and portfolios, ensuring every enquiry, renewal, follow-up, and deadline is tracked and executed on time.</li><li>Assist in converting incoming enquiries (offers) into bound placements by coordinating structuring, marketing, and follow-up activities with reinsurers under Broker guidance.</li><li>Review and organize risk submissions, slips, and underwriting information to assist in preparing clear, accurate presentations for markets.</li><li>Support negotiations by preparing comparative terms, tracking reinsurer responses, and following up on capacity, pricing, conditions and timelines as directed by the Broker.</li><li>Assist in advising cedants on appropriate reinsurance structures and solutions, including limits, layers, markets, subjectivities and warranties implications, under the direction of the Broker.</li><li>Provide administrative and technical support during negotiations, risk management discussions, and claims-related discussions.</li><li>Prepare and maintain accurate placement documentation: Slips, underwriter submissions, policy wordings, endorsements, and bespoke clauses as directed by the Broker.</li><li>Support the building and retention of relationships with cedants, reinsurers, and other partners through timely, professional, and consistent communication.</li><li>Accompany and assist Brokers during travel to key markets and conferences as required.</li><li>Maintain absolute confidentiality and compliance across all documents and communication.</li><li>Ensure strict adherence to internal SOPs, regulatory requirements, and company compliance standards.</li><li>Prepare timely reports and updates on pipeline status, pending follow-ups, conversions, and market feedback to support Broker oversight.</li></ul>You should apply ONLY if you:<ul><li>Are already experienced and can work with minimum supervision.</li><li>Thrive in fast-moving, high-volume, detail-heavy reinsurance environments.</li><li>Take ownership and don&rsquo;t need reminders to update pipelines or close loops.</li><li>Can switch comfortably between submissions, analytics and documentation without losing accuracy.</li><li>Take accountability of your tasks and be self starter.</li></ul>Key Competencies:<ul><li>Strong analytical, organizational, and relationship-support skills.</li><li>Excellent written and verbal communication skills in English; additional regional languages are an advantage.</li><li>Strong time management, able to handle different time zones, multiple cases and deadlines under pressure.</li><li>Collaborative and composed Interpersonal Relationships.</li><li>High sense of confidentiality, professionalism, and ownership.</li><li>Ability to thrive in fast-moving, high-volume, detail-heavy reinsurance support environments.</li><li>Strong sense of ownership and doesn&rsquo;t need reminders to update pipelines or close loops.</li><li>Ability to switch comfortably between submissions, documentation, follow-up coordination, and data tracking without losing accuracy.</li><li>High attention to detail and accuracy in documentation and data handling.</li></ul>Non-negotiables:<ul><li>Minimum 4 years&rsquo; experience in facultative reinsurance broking or reinsurance operations/support role.</li><li>Bachelor&rsquo;s degree in business, Insurance, Finance or related field. Professional insurance qualification (e.g., CII or equivalent) is a plus.</li><li>Strong analytical, negotiation, and relationship-building skills.</li><li>Excellent written and verbal communication skills in English; additional regional languages are an advantage.</li></ul>If this sounds like you, we would love to hear from you! Please submit your resume and a cover letter to Career@manojre.com outlining your experience and why you are the ideal candidate for this role.Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>What is your currently monthly gross salary?</li><li>Are you currently working in UAE?</li></ul>Work Location: In person

Support Broker

About Us: Manoj Re is a DIFC-based reinsurance brokerage firm specializing in facultative, treaty, and specialty placements. Headquartered in Dubai with an expanding global footprint, we operate across diverse markets and lines serving cedants, reinsurers, and partners who value precision, speed and trust.Our portfolio spans marine, energy, property, construction, engineering, heavy industries, mining, aviation, space technology, cyber, technology, casualty, health, life and financial lines, supported by in-house placement, technical accounts, and claims capabilities.About the Role:The role leads the end-to-end management of the reinsurance claims function, from notification through settlement, recovery and filing while owning service quality, turnaround standards and data integrity across the portfolio. The role combines hands-on technical claims handling on complex and high-value losses with structured reinsurer negotiation, management reporting, and continuous improvement of claims processes. It demands close coordination with cedants, brokers and reinsurers across multiple markets, lines and time zones, and is a key guardian of the firm's reputation for precision, speed and trust.Key Responsibilities and Accountability:Claims Lifecycle Management and Oversight:● Lead the end-to-end management of reinsurance claims - notification, acknowledgement, loss advice, finalization, settlement, recovery and filing; ensuring accuracy, compliance and agreed turnaround standards across the portfolio.● Oversee review of preliminary loss notifications from brokers and cedants; confirm whether accounts are bound and ensure prompt acknowledgement.● Ensure loss details are complete and accurate, cross-checked against the computation sheet, and that any clarifications are raised with cedants the same day or by the next business day.● Supervise generation of Preliminary Loss Advices (PLA) and the issue of Loss Advice communications to reinsurers.● Take direct ownership of large, complex, sensitive or contentious losses across facultative and treaty structures.Finalised Claim Processing● Ensure finalised claim documents from cedants are acknowledged without delay and claim files are prepared in line with PLA requirements.● Oversee accurate recording of finalised claims in the Computation Sheet and movement of tracker status from open to finalised.● Ensure the Claims Master Sheet is updated with both booked and settled figures upon finalisation.Reinsurer Follow-Up, Recovery &amp; Negotiation● Lead structured monthly follow-ups with reinsurers to pursue recoveries and obtain confirmation of their share of loss.● Negotiate and resolve disputes, shortfalls or queries on RI shares, escalating to the Head of Department where appropriate.● Ensure timely generation of the appropriate debit or credit note for each transaction.● Monitor ageing of outstanding recoveries and reserve movements, driving action to minimize leakage and delay.Data Integrity &amp; Records● Ensure claims records, computations and master data (Claims Master Sheet and trackers) are accurate, reconciled and audit-ready at all times.● Safeguard complete, well-organised documentation and ensure debit/credit notes are processed and approved in line with internal controls.Stakeholder Management● Act as a key point of contact for cedants, brokers and reinsurers across markets and time zones, delivering responsive and professional service.● Coordinate effectively with internal teams &mdash; placement, technical accounts and the Head of Department &mdash; to move claims to resolution.Team Leadership &amp; Continuous Improvement● Guide, review and develop the team, upholding technical standards and process discipline.● Provide management reporting on open claims, reserves and recoveries, and drive improvement of claims workflows and controls.● Deputise for the Head of Department on claims matters as required.Key Performance Indicators:<ul><li>Accuracy, compliance and turnaround standards consistently met across all claims handled.</li><li>Effective recovery of reinsurers' shares, with reduced ageing and leakage of outstanding balances.</li><li>Claims records and master data accurate, reconciled and audit-ready at all times.</li><li>High-quality service and responsiveness to cedants, brokers and reinsurers.</li><li>A capable, well-supported claims team and reliable management reporting.</li></ul>Job Specification<ul><li>Experience in similar role</li><li>4 &ndash; 6 years in reinsurance claims, RI operations or related financial-services role</li><li>Academic Qualification</li><li>Bachelor&rsquo;s degree in insurance, Finance, Business Administration, or a related field. Professional insurance qualification (e.g. CII / ACII) will be a plus.</li></ul>Must Have ExperienceProven reinsurance claims handling across facultative and treaty business; reinsurer recovery and negotiation.Special Demands of the JobFlexible to handle different time zones, high case cases and deadlines under pressure.Expected Skills1) Technical mastery of reinsurance claims computation, PLA generation.2) Strong understanding of treaty and facultative structures and cedant/broker/reinsurer relationships.3) Reinsurer negotiation and dispute-resolution capability.4) Advanced Microsoft Excel and claims-management proficiency.5) Exceptional attention to detail with the ability to manage multiple claims simultaneously to tight deadlines.6) Effective written and verbal communication for liaising with cedants, brokers and reinsurers at all levels.7) Time management, prioritization and stakeholder coordination.Work Location: In person

Sr. Officer / Assistant Manager - Claims

Join Manoj Reinsurance Brokers Ltd. and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Manoj Reinsurance Brokers Ltd.

About Company

Support Broker

Sr. Officer / Assistant Manager - Claims