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3PL Warehouse Executive

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1. Billing, Audit & Dispute Management

  • Review UPS, FedEx, and OnTrac invoices weekly/monthly for accuracy.
  • Identify billing discrepancies (wrong charges, duplicates, zone/weight errors).
  • File and follow up on disputes with carriers until resolved.
  • Report UPS billing, FedEx & OnTrac invoices to avoid overdue.
  • Submit invoices and dispute outcomes to Accounting for processing.

2. Vendor & Carrier Coordination

  • Coordinate with carriers and warehouses for misroutes, delays, billing issues, and escalations.

3. Shipment Tracking & Issue Resolution

  • Track shipments end-to-end and resolve delivery issues.
  • Provide timely updates to internal teams and customers.

4. Reporting & Documentation

  • Prepare daily reports on invoices, shipment issues, billing disputes, resolutions, and operational metrics.

Skills Required

  • Analytical and billing/audit skills
  • Experience in logistics, courier billing, supply chain, or e-commerce operations
  • Good communication skills for dealing with carriers & internal teams
  • Basic Excel/reporting knowledge
  • Attention to detail and accountability

Job Type: Full-time

Pay: ₹45,000.00 - ₹55,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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