Key Responsibilities
Translation & Interpretation
- Provide verbal and written translation between patients and healthcare providers (e.g., consultations, admission procedures, consent forms, discharge instructions).
- Translate medical documents, reports, patient records, informational materials, and correspondence while maintaining accuracy and confidentiality.
- Assist international patients in understanding treatment plans, medical terminology, and hospital protocols.
Patient Support & Coordination
- Welcome and assist international patients upon arrival, guiding them through registration, appointments, and hospital services.
- Coordinate with doctors, nurses, administrative staff, and other departments to ensure effective patient care and communication.
- Support international desk operations, including scheduling appointments, updating patient files, and arranging follow-up services.
Cultural & Linguistic Mediation
- Provide culturally appropriate communication and clarify cultural nuances to enhance mutual understanding.
- Assist in resolving communication barriers and ensuring patient comfort and satisfaction.
- Administrative Duties
- Maintain translation records, ensure timely task completion, and follow organizational procedures.
- Support international programs, meetings, and events as required.
- Handle sensitive information in compliance with healthcare confidentiality regulations.
Qualifications & Skills
- Bachelor’s degree in Translation, Linguistics, Healthcare Administration, or a related field (preferred).
- Proven experience as a translator/interpreter, preferably in a healthcare or clinical environment.
- Excellent command of [Primary Language] and [Target Language(s)]—written and spoken.
- Knowledge of medical terminology and healthcare communication standards.
- Strong interpersonal skills, professionalism, and ability to work with patients from diverse cultural backgrounds.
- Ability to maintain confidentiality, accuracy, and attention to detail under pressure.
- Good organizational and multitasking abilities.
Job Types: Full-time, Permanent
Pay: From ₹20,000.00 per month
Work Location: In person