Academic Success Advisor Senior

Job Profile:

Academic Advisor 3

Job Family:

Academic Advising

Time Type:

Full time

Max Pay – Depends on experience:

$56,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
May represent college/department as a primary contact. Collaborates with leadership to provide solutions associated with specific programs or projects. Coordinates training and development related to projects and programs for staff. May lead a project or program, including assessment, evaluation, timelines, goals, budget

Job Description:

Position Salary Range:

$50,000- 56,000

Essential Duties:

The Academic Success Advisor, Senior acts as a key contributor to promoting and supporting student retention and graduation university-wide and advises students in making timely progress toward degree completion through a range of in-person and virtual academic counseling and support strategies. This position is for experienced individuals with advanced training in academic advising and robust experience in student success activities.

• Provides individual and group academic advising to support student academic success.

• Collaborates closely with students, faculty, and staff to enhance academic outcomes.

• Proactively monitors student academic performance and addresses concerns, questions, and issues.

• Guides students in exploring academic options, including degrees, tutoring, counseling, career services, success coaching, extracurricular activities, study abroad, research, and internships.

• Supports students in selecting academic and co-curricular options aligned with their goals, interests, and skills.

• Contributes to advising team efforts to maintain student satisfaction with program and degree progress.

• Conducts follow-up with students and uses university data to promote academic success.

• Represents the college/department/school to current and prospective students, faculty, staff, and external groups.

• Attends and/or presents at orientations, recruiting events, activities, and workshops.

• Establishes and maintains effective professional working relationships.

• Implements college or departmental initiatives with an understanding of broader university priorities.

• Collaborates with leadership to develop solutions for program- or project-related needs.

• Coordinates programs or activities focused on student retention and success, including setting timelines, goals, and budgets (when applicable).

• Oversees training and development related to advising services, projects, and programs for staff.

• Assesses and evaluates advising policies, projects, and programs, contributing to implementation and improvement.

• Prepares detailed documents, proposals, and reports based on analysis.

• Escalates or redirects urgent or unresolved requests after attempting resolution.

• Leads projects centered on student support and may address complex student issues.

• Engages with internal and external stakeholders as needed; may serve as a course instructor or resource for faculty.

• Performs other duties as assigned.

Desired Qualifications:

• Knowledge of evidence‑based academic advising principles, practices, procedures, and methods.

• Ability to support and guide undergraduate and/or graduate students throughout their academic journey.

• Proficient in using a wide range of software, student development theories, and retention‑focused strategies.

• Capable of working under direct supervision to meet clearly defined goals and outcomes that support student success.

• Ability to interpret general student requests for information or assistance and appropriately escalate urgent or conflicting issues.

• Uses collaborative approaches to identify and develop solutions for student needs.

• Strong interpersonal and communication skills to establish and maintain effective professional relationships.

• Applies advising theories and best practices; continuously reviews assessment data to refine advising approaches.

• Ability to quickly learn new technologies, policies, practices, and methods.

• Skilled in preparing detailed documents, proposals, reports, and related materials.

• Ability to analyze data to identify patterns and trends that inform decision‑making.

• Demonstrated ability to lead staff, programs, and advising initiatives.

• Ability to create assessment plans and produce comprehensive assessment reports.

• Knowledge of curriculum requirements and student support pathways; connects students with appropriate university resources.

• Delivers advising services in alignment with university, college, department, and school ethical and legal standards.

• Actively builds knowledge of key university and departmental resources to better support students.

• Proficient with Microsoft Office Suite and comfortable in environments focused on continuous improvement and innovation.

• Strong problem‑solving skills with the ability to take initiative, set priorities, and adapt to changing needs.

• Ability to develop action plans with clear goals, milestones, and timelines.

. Documents activities thoroughly and monitors progress toward established objectives

Working Environment:

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds. Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

Department Statement:

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$18792.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.