Account Manager

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Role summary:

Responsible for developing the business through restaurant partnership and maintain a long-term

relationship. Handle menu photos, promotions, advertisement sales, renegotiations and

transmission methods optimization as well as other special account management ad hoc projects

as per standards set.

What's on your plate?

• Conduct business reviews with accounts and identify business opportunities and business
  
  

relationships which result in the achievement of increased revenue, profitability and market

share

• Maintain continuous business relationship with restaurants
• Provide excellent service and support in order to build strong relationship and resolve
  
  

operational issues between restaurant and company

• Increase TGO shares by switching restaurants to our own delivery
• Make sure that the menus of the restaurants are up to date at all times
• Optimize the restaurant content (minimum order amount, Delivery time)
• Commission rate renegotiation: - Building new commercial relationships by renewing the
  
  

existing contacts by renegotiating the offer

• Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding
  
  

Talabat stickers at restaurants, banners and newsletter

• Generating food coupons, promotions and vouchers from existing restaurants
• Convince restaurants of brand promotion of Talabat
• Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label,
  
  

Facebook button)

• Encourage restaurant to subscribe for the online payment gateway
• Upselling new services to our existing restaurants
• Coordinate with the restaurant, if restaurant is live or active on the Talabat website, checking
  
  

and resolve the reason, such as shutting down or stopped delivery

Qualifications

What did we order?

• Bachelor’s Degree within Business Administration or any other related field
• Minimum of 2+ years’ experience holding the same title or relevant.
• Ability to meet deadlines and be flexible in working
• Able to analyze data and sales statistics and curate a solution
• Excellent Communication & Negotiation skills.