Account Manager

Account Manager – Waste Services

Location: Houston, Tx

Position Summary

The Account Manager is responsible for driving revenue growth through a combination of new business development and account retention within an assigned market. This role requires a proactive sales professional who can build strong client relationships, identify opportunities, and deliver tailored solutions that align with customer needs while upholding the company’s brand and service standards.

Essential Duties & Responsibilities

• Represent the company in the market with professionalism, executing canvassing and cold-calling strategies across all lines of business.
• Manage a disciplined daily call program and ensure timely follow-up on all opportunities.
• Research customer needs to propose appropriate products and services, delivering consultative guidance that creates long-term value.
• Develop and maintain trusted client relationships by anticipating needs and positioning solutions that drive growth and retention.
• Negotiate rates and contracts with customers on both spot and long-term bases.
• Support account development through forecasting, pipeline management, and reporting.
• Collaborate cross-functionally with internal teams to develop proposals, pricing packages, and presentations tailored to client opportunities.
• Consistently achieve or exceed monthly sales goals for new contracts, revenue, and account expansion.
• Actively participate in training programs, networking events, and industry conferences to remain informed on trends and best practices.

Minimum Qualifications

• 2+ years of B2B sales experience, with a proven record of meeting or exceeding quotas.
• Prior experience in customer service and account management.
• Proficiency with Microsoft Word, Excel, Outlook, Teams; CRM experience (Pipedrive or similar) a plus.
• Strong skills in problem-solving, negotiation, and influencing decisions.
• Demonstrated ability to manage multiple priorities in a fast-paced, self-directed environment.
• Excellent verbal and written communication skills, including comfort with presentations and virtual interactions.
• Strong attention to detail, follow-through, and organizational skills.
• Team-oriented mindset with ability to collaborate effectively across departments.

Education

• College diploma or equivalent required.

Physical Requirements

• Frequent sitting, standing, and walking.
• Manual dexterity required for operating office equipment and handling small objects.
• Ability to travel as required.