Account Manager

Roles and Responsibilities:

• Serve as the main point of contact for assigned clients, building and maintaining strong relationships.
• Understand clients’ business goals, needs, and challenges to provide effective solutions.
• Coordinate with internal teams (sales, marketing, operations, support) to ensure timely and successful .
• Monitor account performance and provide regular reports to clients and management.
• Identify opportunities for account growth, upselling, and cross-selling.
• Manage client contracts, renewals, and ensure satisfaction and retention.
• Resolve client issues promptly and efficiently, maintaining a high level of client trust.
• Keep accurate records of all account activitie.
• Stay updated on industry trends, market developments, and competitor activities to advise clients strategically.

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field
• 8–10 years of experience in account management, client servicing, or business development.
• Proven track record of managing enterprise or high-value accounts.
• Exceptional communication, negotiation, and presentation skills.
• Strong analytical and strategic thinking abilities.
• Ability to work independently and manage multiple complex accounts simultaneously.
• Demonstrated leadership and mentoring capabilities.

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Experience:

• WORK: 8 years (Preferred)

Language:

• English, Tamil (Preferred)

Work Location: In person