Account Manager

Job Title: Account Manager – Commercial Risk

Business Unit: Commercial Risk Solutions

Location: Al Khobar, Saudi Arabia (On-site)

Aon Is Looking for an Account Manager – Commercial Risk (Al Khobar)

As part of our Commercial Risk Solutions team in Al Khobar, the Account Manager will serve as the primary liaison between clients and insurers, managing a portfolio of commercial accounts and delivering tailored risk and insurance solutions. This role is responsible for assessing insurance needs, structuring and placing insurance programs, negotiating with insurers, maintaining compliance with Saudi Arabian regulations, and ensuring service excellence in every client interaction.

You will work closely with clients across diverse industries, collaborating with colleagues and insurer partners to deliver high-quality, timely, and cost-effective risk solutions.

Aon is In the Business of Better Decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an independent risk and insurance advisor, Aon’s Commercial Risk Solutions team helps clients better identify, quantify and manage their risks through innovative and data-driven solutions.

What The Day Will Look Like

1. Client Relationship Management

• Develop and maintain strong relationships with commercial clients, understanding their operations, risk profile, and insurance requirements.
• Act as the main point of contact for client inquiries, endorsements, claims coordination, policy renewals, and day-to-day servicing.
• Conduct regular review meetings with clients to discuss coverage adequacy, market developments, and emerging risks.
• Coordinate with Aon specialty teams (e.g., Property, Casualty, Financial Lines, Specialty Risk) to bring integrated solutions to clients.

2. Placement & Program Structuring

• Analyze client risk exposures and existing insurance programs; recommend appropriate lines of coverage and program structures.
• Collaborate with local and international insurers to obtain competitive quotes and favorable terms and conditions.
• Prepare and present proposal documents, renewal strategies, and comparisons of coverage and pricing.
• Manage the end-to-end placement process including quotation, binding, policy issuance, endorsements, and renewals.

3. Regulatory & Compliance

• Ensure all broking and client servicing activities comply with Insurance Authority (IA) / Saudi Central Bank (SAMA) regulations and guidelines.
• Maintain complete and accurate documentation, including quotations, slips, binders, policies, endorsements, and correspondence.
• Keep abreast of regulatory changes and market developments in the Saudi insurance sector and reflect these in client advice and internal practices.
• Adhere to Aon’s internal compliance, governance, and professional standards.

4. Administration & Operational Excellence

• Maintain current and accurate client and policy data in Aon systems, ensuring timely updates and data integrity.
• Coordinate invoicing, premium collection, and account reconciliation in collaboration with finance teams; resolve discrepancies promptly.
• Prepare client-facing reports, summaries of coverage, and stewardship reports as required.
• Support internal audit, quality assurance, and operational improvement initiatives.

5. Business Development & Growth

• Identify cross-selling and upselling opportunities across Commercial Risk and other Aon solution lines based on client needs.
• Support new business activities, including prospect research, preparation of proposals, and participation in client meetings and pitches.
• Participate in marketing and client engagement initiatives such as events, seminars, and workshops in the Eastern Province.
• Contribute to strengthening Aon’s presence and reputation in the local market through professional interactions with clients, insurers, and other stakeholders.

How This Opportunity Is Different

This role offers the chance to work at the heart of Aon’s Commercial Risk Solutions business in the Eastern Province. You will engage with a broad range of commercial clients and industries, have exposure to complex risks, and collaborate with both local and regional teams in a dynamic and growing market.

Skills And Experience That Will Lead to Success

• Bachelor’s degree in business, Finance, Insurance, or a related field.
• Minimum of 2 years’ experience in insurance broking or insurance companies, preferably in commercial lines (e.g., Property, Casualty, Engineering, Marine, Financial Lines).
• Good understanding of the Saudi insurance market and IA/SAMA regulatory landscape.
• Strong negotiation, communication, and presentation skills, with the ability to explain technical insurance concepts clearly.
• Strong organizational skills, attention to detail, and ability to manage multiple client accounts and deadlines.
• Proficiency in Arabic and English (spoken and written).
• Good command of MS Office applications (PowerPoint, Excel, Word) and familiarity with CRM or policy administration systems.

How We Support Our Colleagues

Aon provides a comprehensive benefits package and a collaborative working environment, designed to support professional development, performance, and well-being. You will have access to learning and development resources, mentoring, and opportunities to grow your career within Aon’s global network.

KSA HR Statement

This role is based in the Kingdom of Saudi Arabia and is subject to local labor laws and regulations. Aon in KSA is committed to attracting, developing, and retaining talent in line with national objectives and applicable regulatory requirements. Candidates may be required to provide documentation in support of their employment eligibility, qualifications, and professional credentials in accordance with KSA legislation and internal HR policies.

About Aon

Aon plc (NYSE: AON) exists to shape decisions for the better — to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated risk and people solutions, and local market expertise, we help clients navigate volatility, build resilience, and make more confident decisions. Join us in Al Khobar to make an impact as part of a world-class organization.