Account Manager / CRM - Saudi Arabia : ONG Downstream Technology Solutions

Summary

Hiring for an Account Manager / Customer Relationship Manager - Oil & Gas (Downstream subvertical) Technology Solutions, for a tenured, mid-tier global Software Platforms and IT Services client

Company description

Our client is a tenured, mid-tier global Software Platforms and IT Services provider and one of their flagship products is a next-gen Downstream ONG software solutions that offers an IIoT-enabled wireless to support Fuel Logistics & Fuel / Fleet Transport Management and multi-site POS solutions, helping their global Oil Marketing Company (OMC) clients derive high operational efficiency, strategic advantage, with real-time visibility and control

Role details

• Title / Designation: Account Manager - Downstream ONG Software Solutions
• Reporting Manager: EVP - Global Sales
• Location: Riyadh, Saudi Arabia

Role & responsibilities

• Sustain, nurture and grow existing ONG Accounts in these geos, through strategic engagement, cross-sell and upsell, leveraging exceptional proficiency in ONG Downstream vertical knowledge and map it with the articulation on the constant evolution of the company software
• Collaborate seamlessly with internal teams (Pre-sales, Software, Operations, and other Services team) to create a compelling narrative for clients from initial contact through to end user experience, ensuring exceptional Total Customer Experience
• Achieve targeted sales goals and performance through effective account management.
• Leverage available CRM systems for the entire pre-leads to post-conversion lifecycle, with all-round visibility
• Build and develop market awareness and brand recognition in the Saudi Arabia region

Candidate requirements

• 8+ years' experience in account management and/or software sales in the Saudi Arabia region, and a track record in selling automation solutions, preferably in the ONG domain
• Experience in the downstream Oil & Gas industry / OMCs, with a deep understanding of end clients across the Saudi Arabia region, backed by demonstrably strong and deep domain knowledge and impactful contacts in OMCs.
• Bachelor's degree or equivalent experience in a related technical, business discipline, or equivalent
• Arabic language proficiency
• Excellence in skills relevant across the sales lifecycle, ranging from domain knowledge, solutioning, software product knowledge, sales presentations, lead generation, qualification and conversion, account farming / mining, negotiation, bid creation, presentation and defence and opportunity and closure.

Selection process

• Interview by EVP - Sales
• Interview by Geo Head
• HR discussions