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Account Relationship Manager

Job Title: Account Relationship Manager

Department: Large Corporate


Main Role (Overall accountability):

  • Manage, conduct and develop account relationship with the portfolio of accounts assigned
  • Marketing and mobilisation of new business
  • Manage, administer and monitor utilization of credit facilities in corporate accounts and maintain the quality of risk assets
  • Maintain and conduct periodic review of credit files using various data e.g. financial statements, cash flows and BCSB movement, account statistics, etc. Preparation/ renewal of credit lines, presentation of proposals to appropriate authorities for approval and upon approval advice to the customer/credit administration and other operational units or branch if required.
  • Documentation / updating of securities, including security valuations, renewals of insurance policies and ensure safe keeping of security documents
  • Follow up and regularization of past dues, temporary accommodations and excesses over limits.
  • Supervision of all procedural work and submission of returns and other data relating to the allocated portfolio
  • Co-ordination of customer activities with different departments of the Bank and cross selling of products and services
  • Regular visits to clients for inspection of business, liaison with owners and to ensure optimum prospect availment of the business through the Bank’s channels
  • Work out solutions for ‘SM’ and Classified accounts under the portfolio, with a view to monitor and regularize the accounts to prevent further provisions
  • Training and development of core and supporting skills and knowledge
  • Any other responsibility that may be assigned.


Personnel Specification:

  • Omani only.
  • Educational Requirements: Bachelor’s degree in Accounting and Finance or a related field.
  • Minimum 5 years of experience in Banking.
  • Build relationships, build trust, share knowledge, set expectations, provide support and facilitate cooperation.
  • Be flexible and consistently seek new ways to approach job requirements and challenges; to adjust rapidly to new situations.
  • Excellent communicator and team player – deliver clear, proactive and effective communication to expand understanding, influence others and manage conflicts.

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