Operational Responsibilities
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The primary function of the Accounts Payable Department is to ensure that all authorized vendor/employee reimbursement payments are paid out and reported accurately in line with the Standard Operating Procedures as agreed with the client.
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The candidate must be able to demonstrate responsibility for processing / handling of customer calls training and delivering performance and quality as set for given process.
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Ensure productivity & quality targets are achieved consistently and meet all critical service delivery parameters.
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To demonstrate strong theoretical and practical knowledge on technical support and managing work volumes within agreed authority levels
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Proactively manage work volumes and maintain agreed accuracy
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Proactively manage work volumes within agreed authority levels in compliance with company policy.
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Develop good relationships with team members.
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Adherence to organizational values and compliance parameters
Key Skills and Competencies
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Workflow Management
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Good communication skills with ability to communicate clearly concisely and effectively with Finance staff and other areas of the business
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Training
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Process Notes Updating
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Attention to detail and accuracy
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Client Communication (Process Related Calls)
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Good interpersonal skills and strong client focus
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Ability to communicate clearly, concisely, and effectively
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Ability to handle process escalations, identify issues and risks and propose resolution
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Ability to multi-task and prioritize work
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Ability to work harmoniously as part of a team
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Basic numerical & analytical skills and capability to perform tasks on multiple Computer applications Ability to work under pressure to tight deadlines.
Technical Competencies
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Knowledge of Accounts Payable (Invoice Processing and Travel & Expense Management)
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Good knowledge of MS Office applications, especially Word and Excel required
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Ability to perform tasks on multiple computer applications
Pune, India