Accounts Receivable Analyst

General Description: Join a high-powered group of people who create data-visualization software for project managers around the world. We are a small, privately-held, profitable company with an enthusiastic customer base. If you’re tired of startup antics, but want to work for a company that gives you the freedom of one, this is it. Our guiding principle is to grow by doing what is right for our customers. In 2007, we sold the first licenses of our OnePager project reporting applications, and they have since revolutionized project management communications in industries such as pharmaceuticals, defense, finance, healthcare, manufacturing, and the public sector. Your job is to be a contributor to our finance team, providing accounts receivable support.

This is a remote position, but we are looking for a candidate local to metro Denver so that you can occasionally attend face-to-face meetings.

Responsibilities:

• Prepare and send customer invoices, statements, and credit memos according to billing schedules and contract terms.
• Process and accurately apply customer payments through various methods (e.g., checks, ACH, wire transfers, credit cards).
• Monitor accounts receivable aging and follow up on overdue balances with customers via email and phone.
• Reconcile customer accounts and resolve billing/payment discrepancies in a timely manner.
• Maintain accurate and up-to-date AR records in the accounting system.
• Respond to internal and external inquiries regarding invoices, payments, and account status.
• Collaborate with sales and operations teams to resolve billing questions.

Soft Skills:

• Able to work from home 100% of the time (reliable Internet, quiet location without interruptions)
• Excellent communicator by both e-mail and phone.
• Resourceful and proactive, with a demonstrated ability to resolve customer interactions independently
• Fast learner, being able to ask smart questions, and apply learnings to future tasks

Desirable Experience:

• 2+ years experience in a bookkeeping or accounting role
• Accounting application experience required (QuickBooks, Xero, FreshBooks, etc.)
• Windows OS (required)
• Salesforce (preferred)
• Ticketing systems such as osTicket, ZenDesk, or Jira Service Desk (preferred)

Job Types: Part-time, Contract

Pay: $20.00 - $25.00 per hour

Expected hours: 10 per week

Experience:

• Bookkeeping: 2 years (Preferred)
• QuickBooks: 1 year (Required)

Language:

• English (Required)

Location:

• Denver, CO (Required)

Work Location: Remote