Accounts Receivable Manager

Role Name: Accounts Receivable Manager

Overall Experience: 8-10 Years

Location: Kolkata

The purpose of the role is to ensure that customer advocated outcomes and operational excellence is delivered across all cases and invoices are allocated with correct receipts or post on account against debtor.

The purpose of the role is also to ensure that billings are raised on time to all customer as per the agreed payment terms and limits and ensure those are paid on time with correct remittance been received

Allocation of daily work to the team, managing deliverables and ensuring SLA as per SOW

Cash application and allocation in customer account.

Raising bills in Oracle

Managing customer master data

Collection and credit management and dunning, write-off

Processing JE in GL/SL/Control account

Preparation and adherence to the SOP. Periodic update of the same

Monthly/Quarterly governance deck and preparation of other reporting’s

Systems

Develop a moderate level of proficiency in the following systems:

MS Office suite.

Knowledge of Excel macro and MS access database creation

Knowledge of Oracle (Accounts and Finance module)

VNA & Language

Have fluency in reading, writing, and speaking English.

Can interact with customers in a professional, courteous manner

Shows genuine empathy to customers experiencing connection difficulties.

Ability to handle difficult customer conversations and work under pressure.

Actively identifies customer cues and responds appropriately.

Able to communicate effectively across a group with diverse backgrounds.

High energy, self-motivation with a high degree of accountability

Strong analytical skills

Observant to system issues /new situations / etc

Time management

Takes ownership of work allocated.

Works well under pressure to meet SLAs and deadlines.

High level written communication skills to interact with key stakeholders

Business acumen

7-10 years of experience in Order to Cash (O2C) an

Other Requirements

Candidate should be ready to work in NEW ZEALAND shift.

Should possess positive attitude to support the business.

Should be flexible for working hours.

Advance excel knowledge is preferable.

5 days’ work from office is mandatory