Accounts Receivable Specialist

Overview
Trinity Wiring & Security Solutions is seeking a detail-oriented Accounts Receivable Specialist to support our growing recurring monthly revenue (RMR) customer base. This role is primarily focused on AR — billing accuracy, collections, and invoice management across residential and commercial customer portfolios — with a secondary responsibility supporting a small volume of accounts payable for recurring commercial vendor services..

Responsibilities:

Accounts Receivable (Primary)

• Manage day-to-day AR functions for all recurring customers across residential and commercial portfolios
• Monitor outstanding balances and aging buckets; proactively identify and prioritize past-due accounts
• Execute multi-channel collections campaigns for past-due invoices including phone calls, emails, text outreach, and certified mail letters
• Draft and send professional past-due notices, demand letters, and payment reminder sequences
• Upload and submit invoices to commercial customer portals (e.g., Textura, Vendor Cafe, Net Vendor, or similar)
• Reconcile billing records in CRM and Salesforce to ensure accuracy of all recurring charges
• Process incoming payments, post receipts, and apply credits or adjustments as needed
• Generate and distribute AR aging reports; escalate severely delinquent accounts per company policy
• Assist with month-end close by preparing AR reconciliations and summary reporting
• Maintain complete and organized records of all billing correspondence, invoices, payment history, and collections activity
• Identify and flag billing discrepancies; work cross-functionally with operations and customer success to resolve

Accounts Payable (Secondary — Limited Scope)

• Process a small volume of vendor invoices for recurring commercial services (e.g., monitoring and utilities)
• Ensure vendor payments are coded correctly and submitted for approval in a timely manner
• Maintain vendor payment records and respond to basic vendor inquiries
• Assist with AP reconciliations as needed during month-end close

Skills

• Proficiency in accounting software such as QuickBooks or similar platforms.
• Strong understanding of financial concepts including debits & credits, double entry bookkeeping and revenue cycle management.
• Experience with accounts payable alongside accounts receivable processes is a plus.
• Excellent analysis skills for account reconciliation and discrepancy resolution.
• Ability to perform data entry accurately and attention to detail.
• Effective negotiation skills combined with strong phone etiquette for customer interactions.
• Demonstrated ability to handle financial analysis tasks while maintaining high levels of organization and professionalism.

Join us in a role where your expertise will directly influence our organization’s financial stability! We value energetic team players who thrive on precision, problem-solving, and delivering exceptional service in a fast-moving environment.

Pay: $47,000.00 - $49,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Work Location: In person