Admin and Facility Manager

Admin and Facility Manager

Al Etihad Payments empowers employees to work in an environment that best promotes their productivity and well-being, while providing high-quality workplace and fantastic professional experience.

|Get to Know Us

Al Etihad Payments is the UAE’s designated retail payments entity, dedicated to developing and operating world-class infrastructure, standards, and solutions for the UAE Economy. Al Etihad Payments is a subsidiary of the Central Bank of the UAE, strongly supported by the UAE Government.

Our employees are committed to work with licensed financial institutions and other payment service providers to foster innovation and deliver excellent financial services to all in the UAE, efficiently and without friction.

Al Etihad Payments supports the government’s objectives of a cashless society, national digitization, and the Central Bank of the UAE objective of being a top ten central bank globally.

|Our Culture

We are a collaborative, diverse and passionate group of individuals that works as one team. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across the payment’s ecosystem!

| About the role

To oversee and manage all administrative functions, ensuring smooth operations across the organization. The role focuses on maintaining efficient office systems, supporting management processes, and enabling a productive work environment through effective resource coordination and compliance with organizational policies.

|What You’ll Do

• Office Operations Management: Oversee daily administrative activities to ensure smooth functioning of the office.
• Policy & Compliance: Implement and monitor adherence to organizational policies, procedures, and regulatory requirements.
• Team Leadership: Supervise and guide administrative staff, delegate tasks, and evaluate performance.
• Budget & Cost Control: Prepare and manage administrative budgets, monitor expenses, and optimize operational costs.
• Facility Management: Ensure maintenance of office facilities, including workspace, furniture, lighting, and HVAC systems.
• Record Keeping & Documentation: Maintain accurate records for office operations, assets, and compliance reports.
• Event & Meeting Coordination: Organize internal meetings, workshops, and company events, including logistics and support.
• Health, Safety & Security: Ensure workplace safety standards and security protocols are implemented and maintained.

Continuous Improvement: Identify opportunities for process improvements and implement

best practices for efficiency.

|Minimum Qualifications

Bachelor’s degree in business administration, Management, or a related field.

(master’s degree or professional certifications in administration or facilities management is a plus.)

Minimum 7–10 years of experience in administrative management or office operations.

|Technical and Behavioral Skills

• Managed end-to-end office operations and administrative functions.
• Led administrative teams, delegated tasks, and monitored performance.
• Oversaw vendor relationships and negotiated service contracts.
• Controlled budgets, tracked expenses, and implemented cost-saving measures.
• Ensured compliance with company policies and regulatory standards.
• Maintained accurate records and documentation for office operations.
• Coordinated corporate events, meetings, and logistics.
• Implemented process improvements for operational efficiency.
• Managed office systems, technology tools, and facility maintenance.
• Ability to multi-task and prioritize in a fast-paced environment.
• High level of integrity and confidentiality in handling sensitive information.
• Should be adaptable, flexible and collaborative with good time-management skills.
• Professional fluency in written and spoken English; Arabic is a plus.

|What you can expect from us

• Modern work environment with level of flexibility;
• Dynamic and motivated team of colleagues working towards achieving UAE National Objectives;
• Competitive compensation package, including annual bonus and additional benefits like child educational allowance and annual flight tickets (where eligible);
• Comprehensive health insurance coverage;