Admin Assistant / Social Media and Communications Manager

Overview
We are seeking a motivated and detail-oriented Admin Assistant / Social Media and Communications Manager to join our growing team. This hybrid role supports both the daily operations of our facility and the outward-facing brand presence through social media and digital communication. You’ll be a key player in delivering exceptional service, supporting our leadership, and helping us connect meaningfully with our community.

Duties

Administrative Support:

• Respond promptly to phone calls, texts, and emails via our Gingr CRM system
• Route training and boarding inquiries to the appropriate team leads
• Schedule and book consultations for trainers
• Check clients in and out of the kennel with professionalism and care
• Report directly to and support the owner with day-to-day operations
• Plan and coordinate events and promotions with staff

Social Media & Communications:

• Manage and grow our social media presence (Instagram, Facebook, etc.)
• Create, schedule, and post high-quality, engaging content
• Monitor and respond to comments, messages, and reviews
• Maintain a consistent and professional brand voice
• Collaborate with the team on promotions, seasonal campaigns, and educational content
• Track social media performance metrics and adjust strategy accordingly

Qualifications

• Prior experience in administrative roles and/or social media management preferred
• Strong writing, editing, and communication skills
• Experience with CRM software (Gingr is a plus)
• Highly organized and able to manage multiple tasks simultaneously
• Professional, friendly, and customer-service focused
• Familiarity with design and scheduling tools (e.g., Canva, Meta Business Suite)
• Self-starter who can work independently and take initiative

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Ability to Commute:

• Minneapolis, MN 55413 (Required)

Ability to Relocate:

• Minneapolis, MN 55413: Relocate before starting work (Required)

Work Location: In person