Admin Sales Support- Real Estate

About Oia Properties

Oia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties.

We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities. We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service.

Primary Purpose

We are seeking a detail-oriented and proactive Admin Sales Support professional to provide comprehensive administrative and operational assistance to our Sales team. The role involves managing leads, coordinating documentation, supporting client registrations, and ensuring smooth communication between clients, developers, and internal departments.

Key Responsibilities:

· Manage incoming and outgoing calls, ensuring timely responses.

· Respond promptly to emails and client inquiries.

· Receive and handle customer inquiries professionally.

· Update the sales team on upcoming events and provide necessary support.

· Attend client events such as roadshows and open houses for registration and agent support.

· Operate and update the CRM system with Fresh leads, Lead shuffling, Follow-ups on existing leads, uploading leads from portals (Bayut, Property Finder, Dubizzle).

· Prepare and submit daily and monthly lead reports.

· Prepare client documents for project launches.

· Manage client and developer contracts efficiently.

· Organize, file, and maintain client and company records.

· Draft and revise legal and sales-related documents including Agent-to-Agent Agreements, Agent-to-Agent Agreements, Referral Agreements, MOU Addendums, Tenancy Contracts, Offer Letters/Leasing Offers, Deal Information Forms, Expressions of Interest (EOIs), KYC forms.

· Communicate and register with developers and agencies.

· Register clients on developer portals (e.g., Modon, Eagle Hills, and others during launches).

· Prepare and submit sales offers and payment plans.

· Coordinate driver schedules and track driver overtime

· Order and manage office supplies.

· Maintain office cleanliness and ensure smooth day-to-day operations.

· Follow up on brokerage courses and licensing requirements.

· Ensure employee adherence to company policies.

· Provide general administrative support to Sales, Marketing, HR, Accounts, Listings, and assist with directives from the CEO.

Qualifications and Experience:

• Proven experience in administration or sales support (real estate background preferred).
• Bachelor’s Degree in any administration-related field.
• Knowledge of real estate portals (Bayut, Property Finder, Dubizzle) is an advantage.

Key Skills & Competencies

• Strong organizational and multitasking abilities.
• Proficiency in CRM systems and MS Office Suite.
• Excellent communication and interpersonal skills.
• Attention to detail with strong documentation and filing practices.
• Ability to work in a fast-paced, dynamic environment.

Job Type: Full-time