Administrative Assistant

Position Summary:

The Admin Assistant will support the day-to-day administrative operations of the long-term care facility. This role ensures efficient office management, Coordination across departments, accurate documentation, and effective communication between staff, residents, families, and external stakeholders.

Key Responsibilities:

General Administration

• Working closely with across the departments.
• Handle incoming and outgoing correspondence, emails, and documentation.
• Maintain filing systems (digital and physical) for residents, staff, and facility records.
• Assist with data entry, reports, and preparation of presentations.
• Provide clerical support to the Facility Manager and Admin Coordinator.

Resident & Family Support

• Assist in processing admission, discharge, and transfer paperwork.
• Support residents and families with non-clinical inquiries in a professional and empathetic manner.
• Help coordinate resident activities and events when required.

Operations & Logistics

• Schedule meetings, appointments, and staff rosters as directed.
• Monitor and order office supplies and maintain stock records.
• Coordinate courier services, transport, and small-scale procurement requests.
• Assist in arranging facility maintenance requests and vendor visits.

Compliance & Documentation

• Support in maintaining accurate administrative and healthcare records.
• Assist in preparing documents for audits, inspections, and quality checks.
• Ensure confidentiality of resident and staff information at all times.