Administrative Assistant

Job Title: Admin & Operations ExecutiveJob Summary

The Admin & Operations Executive is responsible for overseeing day-to-day administrative and operational matters, including managing accommodation maintenance and repairs, as well as coordinating student-related matters with partner universities. This role ensures smooth operations, timely issue resolution, and effective communication between students, service providers, and universities.

Key Responsibilities1. Administration & Operations

• Manage daily administrative tasks and operational workflows
• Maintain accurate records, documentation, and reports related to students and properties
• Coordinate with internal teams to ensure smooth operations

2. Home Repairs & Accommodation Management

• Handle student accommodation issues, including maintenance and repair requests
• Liaise with landlords, contractors, and service providers for repairs and maintenance
• Monitor repair progress and ensure issues are resolved in a timely manner
• Maintain records of maintenance costs, invoices, and service reports
• Conduct follow-ups to ensure student satisfaction after repairs

3. Student Matters & University Coordination

• Act as a liaison between students and universities for administrative matters
• Assist students with documentation, accommodation issues, and general support
• Coordinate with university administration on student-related matters such as enrollment support, housing, and compliance requirements
• Ensure timely submission and follow-up of student documents and requests

4. Communication & Support

• Respond to student inquiries professionally via email, phone, or messaging platforms
• Escalate complex issues to management when necessary
• Maintain positive relationships with students, universities, and external vendors

5. Reporting & Compliance

• Prepare basic operational reports for management
• Ensure processes comply with company policies and university requirements

Requirements & Qualifications

• Diploma or Bachelor’s Degree in Business Administration, Management, or related field
• Minimum 1–2 years of experience in administration or operations (education or student services preferred)
• Strong organizational and multitasking skills
• Good communication skills in English.
• Able to liaise confidently with universities, students, and service providers
• Proficient in Microsoft Office / Google Workspace

Key Skills

• Administration & Operations Management
• Student Services Coordination
• Vendor & Contractor Management
• Problem Solving & Time Management
• Documentation & Reporting

Job Type: Full-time

Pay: E£15,000.00 - E£20,000.00 per month