Administrative Assistant

Administrative Assistant

One of CRG’s clients is hiring an Administrative Assistant to join their Legal and Risk Management team on a contract basis. This role is critical to supporting the company’s insurance compliance program by managing customer and vendor insurance documentation. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, highly repetitive environment while communicating with internal teams and external partners.

This is an excellent opportunity for entry-level candidates or recent graduates looking to gain experience in insurance administration, compliance, and corporate operations.

Opportunity: 6-month contract

Location: Charlotte, NC (local candidate required; may need to be onsite 1 day per week)

Schedule: Monday–Friday, 8:00am–5:00pm

Pay: $23.00/hour

Responsibilities

• Monitor customer and vendor insurance certificates, including renewals and cancellations
• Initiate certificate of insurance (COI) renewal processes prior to expiration
• Draft and send standardized communications to customers, vendors, and insurance professionals outlining insurance requirements and renewal requests
• Review and process insurance certificates to ensure compliance with internal requirements
• Collaborate with Customer Enrollment and Customer Setup teams using internal systems and platforms
• Communicate with customers, vendors, and their insurance representatives regarding coverage questions, limits, endorsements, cancellations, and non-compliance issues
• Track follow-ups and maintain accurate records of outstanding insurance documentation
• Generate reports and provide insurance compliance updates to internal stakeholders
• Support additional ad hoc projects as needed

Qualifications

• 1–3 years of experience in an office or administrative setting
• Entry-level candidates and new graduates encouraged to apply
• Strong organizational skills with high attention to detail
• Ability to work efficiently in a repetitive, task-focused role
• Proficiency in Microsoft Office and ability to learn new software systems
• Excellent written and verbal communication skills
• Comfortable managing email communication and available for phone calls as needed
• Ability to multitask, prioritize, and meet deadlines with minimal supervision
• Team-oriented with strong interpersonal skills
• Must be able to pass background check, drug screening, and MVR check

Category Code: JN022, JN002