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-Provide administrative support to the Service Department, ensuring smooth day-to-day operations
-Issue and track purchase orders (POs) and subcontracts in accordance with company procedures
-Coordinate service scheduling, technician calendars, and job assignments
-Prepare, process, and support service billing and invoicing activities
-Maintain accurate service records, contracts, and documentation within internal systems
-Serve as the primary administrative liaison for the Service Department, managing incoming calls, emails, and communications
-Coordinate meetings, prepare agendas, and support follow-up actions as needed
-Directly support the Service Manager with reporting, documentation, and operational tasks
-Assist with document control, filing, and compliance-related administrative needs
-Collaborate with internal teams and external vendors to support service execution
Qualifications:
-5+ years of professional working experience in an administrative based capacity
-Ability to provide comprehensive administrative support to a Service Department, ensuring efficient day-to-day operations
-Ability to issue, track, and manage purchase orders and subcontracts in accordance with company procedures
-Ability to coordinate service scheduling, technician calendars, and job assignments in a fast-paced environment
-Ability to compile proposals for emergency work and scheduling Technician’s based on need
-Ability to prepare, process, and support service billing and invoicing activities with a high level of accuracy
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